Terrible beds and bedding for $350 per night. The king bed sounded like the coils were being cranked as you moved. Very uncomfortable and old. The pull out was a joke. Wrapped in plastic. Had to go get bedding. Got 50's style hospital blanket that was thin, old and rough. Bedding included a piece of felt that we thought was an extra layer. Turns out that was the mattress pad. Someone alert them that there's mattress pads that actually have elastic and fit a bed. It was fine if had been a $100. But for the price we paid, it was insane and outrageous (we paid $350 with tax). It didn't help that the person working was training (she was great, nice an fine to deal with) but the girl training her was so mean to her in front of customers. She was incredibly vile to the nice person in training. Not a good vibe or impression. Would never go back even though we've historically always stayed at Best Westerns and liked it.
Helia
Helia,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 23 日
The lady in the front desk was not helpful and very rude. The amount of money we had to spend for one night was ridiculous and they didn’t even provide a proper amount of shampoo and conditioner or towels. Was very unsatisfactory and would not stay here again
Rachel
Rachel,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 20 日
Bathtub had hair in it after room service had been there. Bathroom floor was not cleaned properly, saw things on floor.
Virginia
Virginia,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 6 日
Sandra
Sandra,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 19 日
Plenty of restaurant options.
Fairly basic room layout. Not much for room decor.
Frances
Frances,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 18 日
Good
Ronnette
Ronnette,1 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2025 年 2 月 18 日
Good
Ronnette
Ronnette,1 晚旅行
Orbitz 真實旅客評語
6/10 不錯哦
2025 年 2 月 15 日
Michal
Michal,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 9 日
House keeper kept opening the door while we were sleeping.
Anali
Anali,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 9 日
Love this place!!!
We always stay at this hotel when visiting family in Mesa bc it is clean, comfy and close to everything we need! The staff is always so kind and helpful as well. In addition, the beds and the pillows are so comfortable. I don’t think we’ll go anywhere else.
J Scott
J Scott,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 7 日
Roger
Roger,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 2 月 5 日
I stayed March 2-3. I reserved a king bed that had handicapped access for $140. The handycapped room had a standard tub with a removable chair. Access to the tub was difficult for me. The biggest problem was the checkin cost. The $140 turned into $396 with deposits i didn't know about beforhand. I'm ok with the $50 pet fee, but was very unhappy about $100 room deposit and apparently an additional cost for using a debit card.
James
James,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 2 日
Rebecca
Rebecca,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 1 月 26 日
Johnquel
Johnquel,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 25 日
Staff is very friendly and professional. We arrived very late our first night, and the sheets on one of the beds had stains on it. We notified the front desk in the morning and they we very apologetic and changed the sheets. However, I asked that there be some sort of compensation, as it was quite unpleasant. I never did get an answer, was just told the manager would be notified. So that was a bit frustrating.
MARIAN
MARIAN,4 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 1 月 21 日
Cost too much for what you get.
Bedroom area was spacious. Having a refrigerator and microwave was a bonus. Beds were lumpy, pillows uncomfortable. Woke up both mornings with a headache and bad back pains because of the bed. Bathroom is extremely tight and not easy to maneuver in. The room needs major cosmetic updates. The per night price was too much for the quality of the room. Will not stay here again.
Brandy
Brandy,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 18 日
The Front Desk Clerk, "Taylor" is exceptional in all-ways, specially expedient and responsive to our questions about the local-area.