There is no on-site check-in or baggage storage. You have to walk to another location several blocks away. We received no notification from the hotel that there was no on-site check-in so we had to ask staff in surrounding businesses where the check-in was and several people did not know. Extremely frustrating
The apartment was very hot despite having the air-conditioning on. The air-conditioning cooled the sitting room but not the bedrooms
真實旅客
2 晚旅行
Wotif 真實旅客評語
8/10 非常好
2018年1月23日
Quality apartment well served by transport links
Very clean apartment with excellent transport links being so close to Southern Cross Station and Bourke Street.
Greg
Greg,7 晚旅行
Wotif 真實旅客評語
10/10 好極了
2018年1月3日
Great location, close to tram stop
Wonderful accomodating staff. Relaxing pool and excellent rooms
Daics
Daics,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2017年11月1日
Dissatisfied with outcome of room.
We had some rain whilst we were there. We were on the 36th floor and it had leaked through the window and onto the floor in the main bedroom. The carpet was saturated. I informed the front desk and the result was to put a heater in the room to dry the carpet. Whilst that seemed reasonable it was extremely hot. I would have assumed an offer of a room change or if that was unavailable some sort of compensation. I checked out 2 days later and nothing was even mentioned about it. I was disappointed.
Other than that it was all ok.
Kim
Kim,4 晚旅行
Lastminute 真實旅客評語
10/10 好極了
2017年9月30日
This was a fantastic apartment in a great location. I highly recommend a stay here.
Sharon
Sharon,2 晚浪漫之旅
Hotels.com 真實旅客評語
4/10 一般般
2017年8月21日
Very good location but pictures are inaccurate
The location was very good, but the pictures are inaccurate. The bathrooms have not been renovated as per the pictures on Expedia.
The worst is the metal bits covering the shower cable is disintegrated and very dangerous with a metal pointy end. We got cut from that metal. The oven is broken with all the writings unreadable.
Spoke to the receptionist and she said the "Operation Manager" will give us a call but guess what, up until now no one has called us or offered us anything.
真實旅客
3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2017年7月8日
Sensational location, comfortable stay
Room was fabulous, easy access to trains and trams. Reception staff more than happy to help and go above and beyond. We had a 3 bedroom 2 bathroom apartment which was spacious, well set out and homely. The carpet is due for replacement and it could have been a bit cleaner (dust from dryer still in walls). But we had a very enjoyable and comfortable stay.
Kylie
Kylie,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2017年6月25日
Excellent location and good service
I was happy to stay this Short Stay apartment at Melbourne CBD and one of a staff(Sandy) was very kind.
Anna
Anna,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2017年6月13日
Close to Southern Cross and easy walk for amenties
Best thing about the stay was the excellent heating. Used the gym. It was small but had all you needed. Pool looked great but it was cold while I was there so I didn't make the effort even though the pool was covered and heated.
Tester
Tester,2 晚商務旅行
Wotif 真實旅客評語
6/10 不錯哦
2017年5月23日
Decent, but hard to find.
This is not your typical hotel. It is an apartment building that rents out rooms. Identifying the building is the first challenge since the name does not appear on it. There is a office inside that is only open between 9 and 7. It took UPS 3 attempts to deliver the package we were expecting since they said the place was not there. There is no daily maid service which suits me fine. The rooms are a nice size, but are also a bit older.
Randall
Hotels.com 真實旅客評語
8/10 非常好
2017年5月11日
Christine
Hotels.com 真實旅客評語
8/10 非常好
2017年5月5日
A great place to stay if visiting Melbourne
Pros: Great location. The apartment is less than two minutes walk from the Southern Cross real station. It is directly across from a team stop. It is centrally located from many of the places you may want to visit in Melbourne. The suite we have is large and comfortable. The balcony is nice and offers a nice view. The check in staff was friendly and helpful.
Cons: Finding the place was a pain. It would have helped tremendously if information was given prior to arrival that there are no signs outside; or the fact that the check in desk is actually inside a real-estate office. We had to circle block a number of times before giving up and tried skype. Thankfully we had mobile data so that we could call. But I also know of a number of friends who would have just waited for the WiFi in the hotels for their Internet needs. They would have been in trouble in this case. Another side note was that we were requested to allow balcony cleaners to come in during our stay. The inconvenient part was that it gave a 9 to 5 time frame. What if we wanted to rest in that day? Not appreciated.
That's why even though "everything" was great, there were even concerns that I gave an overall rating of only a 4.
King
Expedia 真實旅客評語
6/10 不錯哦
2017年5月3日
Good location
Rented a self contained 3 bed apartment for 5 days. Oven didn't work so we needed to cook our meal in a different apartment. Following morning we were moved to another apartment where the main element on the stove didn't work and the overhead stove fan wouldnt turn off. Noise from the fan was annoying. We paid a lot of money to stay in this apartment. Facilities should be checked. Otherwise great location and the staff were nice.
真實旅客
Expedia 真實旅客評語
10/10 好極了
2017年4月18日
I stay 3 nights with my family. Much more than expected!!! Clean and spacious room, nice view, friendly staff and great location. I really love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
真實旅客
Expedia 真實旅客評語
8/10 非常好
2017年4月17日
Good value for money
We had a two bedroom apartment for two adults and two children (8 and 5). We felt the apartment was good value for money considering the other options in the city. Central location. Spacious. Two bedrooms. Good kitchen. Bathroom was dated but shower was good. Also had laundry facilities which was useful. Beds were comfortable. Twin room had good screening and darkness when blinds were down. Main bedroom was average. There was a large gap in the windows at the corner and so we had light coming into the room, both day light and city night lights (plus a blinking light from the nearby crane going all night). It was noisy and we were on the 14th floor. So I don't think the windows were double glazed. Our negative experience was that my husband left his laptop charger in the room plugged into the wall near the TV. We notified the hotel the afternoon we checked out and was advised that nothing had been handed into them from house keeping. We checked again the next day and the third day we returned to look in the room ourselves. The charger was gone. So that means either housekeeping took it or the next guests took it. This was very disappointing. Though it was our mistake we felt let down by the hotel that house keeping had not picked it up and may have even taken it rather than handing it in as it was obviously an item left by a guest.