1) when I check in, the staff kept saying it's all done. But he didn't give my 1.5JD back yet and keep telling me it's done. It's not honest at all and I have to ask the change
2) After I return from dead sea, I asked if I could borrow the towels to the room( as I was using it wrapping my body with swim suit) and return it to the counter later. The staff rejected. I believe no one would steal your towels and it's common for other hotels to leave the beach towels in room after check out. And I was suggesting I would return it as if it is so valuable
3) it's fine. Then I was only wearing swim suit and I could not open my rooms with 2 door keys. No staff was around and I went to the pool towel counter and asked for help. Asking if they could call any staff to help. The answer was no. No telephone in counter and no way to communicate with staff. I had no choice but just walk a long way, up and down with lift with wet and sexy swim suit to the main entrance counter and so many people on the way. So embarrassing.
4) I was told that both room keys was out of order because it might have contacted the cellphone. Everyone gets a cellphone nowadays. If it is so easy for such a problem, I would appreciate if a warning is given when I ck in.
5) there is water dropping from the ceiling continuously overnight. It's noisy. I slip when I go washroom in midnight.
6) service during breakfast is no good. Staff are chit-chating and couldn't hear u even u call few times.