Chaotic time wasting checkin. Food wasn't great. Best part of the meal was the bottled water.
Alastair
Alastair,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 1 日
Good
Stayed before a cruise for 2 nights, it was good staff very friendly and helpful.
Laurie A
Laurie A,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 25 日
Room never cleaned without repeated asks. Staircases and hallways never cleaned. Not great dinner options.
For a newer hotel it did not feel clean or new.
Melissa
Melissa,4 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 2 月 23 日
Bernard
Bernard,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 22 日
Was very clean and nice. would love to go back again, when they finish the resort.
TAMELA
TAMELA,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 19 日
Don’t trust the 10/10 reviews
Where can I begin?? I stay 7 days got housekeeping services once! Had to speak to manager still no service! Hallways elevator and doors smudged and dirty. Called for toilet paper and never got a response back! Looked for a housekeeper on the floor to get one ! We were celebrating our anniversary and it was so stressful! Property is very beautiful so it’s a shame it’s so poorly managed. According to the reviews I saw on this site many people gave 10/10. I feel this is impossible so I conclude that false reviews were accepted which means I will no longer trust this site.
Paul
Paul,6 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 2 月 16 日
Not worth the cost
Terrible servuce at front desk! Overpriced only 3 restaurants and the castle view is never available! Front desk is rude and dont care if your upset they ignire. Asked for an upgrade and I was shut down, got to my room and it was dirty with someones bowel movement splatteted on the wall and it smelled very very bad
Victoria
Victoria,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 1 日
Jessica
Jessica,4 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 1 月 31 日
Poor
Without doubt the poorest 5 star hotel we have stayed in and we have traveled worldwide for over 40 years both on business and pleasure, I would rate it 3 star at best.
We will be writing to the Wyndham group with a detailed constructive observation our our stay.
The location and views were fantastic but unfortunately that is the end of the positive review.
GARY
GARY,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 1 月 29 日
Beautiful facility poorly run. Food fair at best Management disgraceful
david
david,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 27 日
Beach in the east side is very rough and too far away from all the action.
Shirin
Shirin,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 27 日
Our stay at Wyndham was amazing, there are a few things that could be different but understanding they are a fairly new property and haven’t been able to implement all feedback. Food was amazing, especially at castle view. We were given complementary drinks upon arrival. Hotel room was very clean! Also, transportation to and from the airport IS provided; we weren’t aware of this. We wish there was more of a selection on Liquor and cocktail options. Marjory of the cocktails are very sweet and make you feel sick especially if you’re planning to binge drink on vacation! We noticed there are no fans in the bathroom for ventilation so the shower and toilet room had a wet swamp smell - with paying over $600 a night there shouldn’t be any odd smells coming from the room. The resort itself is very dark at night around buildings 3-5 so walking from pool to pool felt sketchy - it’d be great to have more lights in the walkway.
kayla
kayla,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 25 日
Great place to spend family vacation.
Joanna
Joanna,5 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 1 月 23 日
This property is beautiful, but it is far from everything. A taxi is needed to go places.
Sheritta
Sheritta,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 23 日
Andy
Andy,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 1 月 22 日
more staff is needed on the property !!
Channel
Channel,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 22 日
ANTHONY
ANTHONY,5 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 19 日
Breakfast
was really bad options limited.
Rooms has no slippers, Laundry Bags, and rodes .
My reservation for dinner w
Derek
Derek,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 18 日
Janeil
Janeil,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 17 日
Thoroughly enjoyed my stay
Kenyce
Kenyce,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 17 日
David
David,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 1 月 15 日
I stayed here from 12/28-1/2 and this resort was not worth price point. The dining is EXTREMELY limited. There were lines and annoyed guests at Sam's Grill everyday bc they were not replenishing the food in a timely manner. Med Markets food is a limited buffet style whether its breakfast, lunch or dinner. The breakfast muffins and fruit were the only decent items. The New Years eve feast was decent as well. The upkeep of the property was terrible as well. You had to beg housekeeping for beach towels and washcloths. No one was there to pick up plates, cups or used beach towels. Mariah by the ADULT pool was amazing. For it to be a newer resort and the price point, I expected more. I've stayed at cheaper places and received better service.