The communication from the hotel was good. We could not check in 2 hours early without pay additional money. The shower leak on the floor so bad that it took all the towels to dry thr floor. The hotel was told about it and said the would address it. They only gave us new towels. The shower had a lot of mold in it and you can tell it had been there for a while. The shower still leaked the next day. The heat stopped working the second day. Thank goodness it was not that cold outside. We told the staff and still was not working when we left.
The staff were nice and helpful with knowledge of the area.
Carin
Carin,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月20日
Unacceptable stay accommodation
No air in room. Apparently front desk staff knew. When I gave the feedback was told “yes it’s an old building and that room only has heat”.
I couldn’t sleep. Was there for business meetings. Impacted my sleep exponentially.
Additionally, the room had a strong odor or body order and food. the sheets were also quite dirty and I had to flip them over.
Nicole
Nicole,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月9日
Jorge
Jorge,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月7日
Cenk
Cenk,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月24日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月24日
Canceled room
The hotel canceled my room less than two hours before check in. Due to an event in town there were no comparable rooms available for less than double the price. Won't be booking here again.
Rebecca
Rebecca,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月22日
Brandon
Brandon,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月18日
JORGE
JORGE,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月14日
Great experience . Floors could use an upgrade and bathroom floors need a good grout cleaing.
Sylvia
Sylvia,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月11日
Awesome stay! Thanks to Regina Willett!
My husband and I enjoyed our stay at this hotel- our room was what we originally reserved via Hotel.com and the Manager Regina Willett was awesome! She was professional, helpful and ensured that all our needs were met. The staff at 2500 Penn Hotel was great! I definitely recommend this hotel if you're in DC👍
Nwakaego
Nwakaego,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月6日
Jaqueline
Jaqueline,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月30日
Charles
Charles,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月28日
Great place to stay
Great staff, close to restaurants, shopping, groceries, metro.
Jeannette
Jeannette,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月11日
Acomodou muito bem nossa familia com 5 adultos.
Cozinha completa.
Quarto confortável.
Excelente chuveiro.
ELIEZER
ELIEZER,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月9日
Good place, location was very good, parking not clear on the description of the hotel. Overall good.
Myrian
Myrian,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月6日
Robert
Robert,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月30日
Angela
Angela,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月26日
Fredrik
Fredrik,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月26日
Very POOR parking
Room is good but parking is TERRIBLE!
We booked 2 nights and no parking spot on our first night of stay! Have to wait (11:30AM) the nxt day to get a spot which the staff can’t even confirm if there’s one??
Hotel website should not advertised paid parking when they don’t have enough spot for reserved rooms!
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月24日
Tutto ok!
Simone
Simone,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年8月21日
Orrible smell of humidity in the room. The receptionist offered me to spray perfume!!! Old building with bad maintenance. Lot of doors and furnisments are in bad conditio
angelo
angelo,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月19日
The staff here are extremely nice and helpful! I can't say enough good things about them. The location is perfect-- easy access to both Georgetown and the metro. The rooms do seem like they could use some TLC. Surfaces and towels weren't clean, and the bathroom fan didn't work. No hair dryer, but luckily I had one from staying in a hostel previously. I love that they don't service the rooms every day-- I prefer that! I would stay again!