When you stay at The Palmetto Hotel, you'll be in a fantastic location, just a 5-minute walk from Port of Charleston Cruise Terminal and Charleston City Market. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Waterfront Park and College of Charleston are within a 15-minute walk. Fellow travelers love the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
45 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11:00 AM
Special check-in instructions
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 40 lbs per pet)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Secured covered onsite valet parking (USD 55 per night; includes in/out privileges)
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Private picnics
What to do
Free use of nearby fitness center
Working away
Meeting rooms
Coworking spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Free bicycle rentals
Romance packages
Facilities
Walkway to water
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Visual alarms in hallways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
55-inch Smart TV
Digital TV channels
Streaming services
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Bathrobes and slippers
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Turndown service
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Credit card charges are subject to an extra charge of 2 percent
Pets
Service animals exempt from fees
Pet deposit: USD 150 per stay
Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Parking
Covered valet parking costs USD 55 per night with in/out privileges
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston
Frequently asked questions
Does The Palmetto Hotel offer free cancellation for a full refund?
Yes, The Palmetto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Palmetto Hotel?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 150 per accommodation, per stay, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees.
Is parking offered on site at The Palmetto Hotel?
Yes. Valet parking costs USD 55 per night.
What are the check-in and check-out times at The Palmetto Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at The Palmetto Hotel and nearby?
Have fun during the warmer months with activities such as cycling.
Are there restaurants at or near The Palmetto Hotel?
Yes, there's an onsite restaurant.
What's the area around The Palmetto Hotel like?
The Palmetto Hotel is a short 3-minute walk from Port of Charleston Cruise Terminal and 3 minutes' walk from Charleston City Market. Travelers say the local area is very central perfect for shopping.
The Palmetto Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 2, 2025
Wonderful experience!
The smell when you walk in the place was magical! Buy a candle!! The rooms are so beautiful! We loved the balcony! The shower and bathroom were amazing as well! The staff were so friendly. The bartender was super nice! Ryan helped me upstairs with ice. They gave us great recommendations for food! Great place to stay!
Clint
Clint, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 1, 2025
Awesome Hotel
Great hotel. Awesome location. Everyone was so nice and informative. Bartender, Dylan awesome!! Loved our stay. Reception was also fabulous. Can’t wait to stay there again.
Tracey
Tracey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 30, 2025
Excellent choice. Gorgeous hotel and excellent service.
Tilden
Tilden, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 26, 2025
Emily
Emily, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 25, 2025
John
John, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 21, 2025
Amazing
Ray
Ray, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 21, 2025
Brittley
Brittley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 21, 2025
Lynn
Lynn, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 19, 2025
Great location, great staff, but no sound barrier
The location is prime. It was pretty much walkable too all popular restaurants and various sights - The Battery, Rainbow Row, City Market, Ft. Sumpter Visitor Center, etc.
Hotel was nice with a nice lobby and bar to hang out in. The staff at the Palmetto was attentive and extremely helpful. Also spent a lot of time at Carmella's next door (awesome coffee/dessert bar).
The room was nice. The shower could have been cleaner. The biggest 'con' to our stay was the fact that the walls seemed paper thin. I get most hotels you're going to hear people in the hallways (doors closing, etc.). But this is the first time where the conversation, snoring as well as the couple's "activity" next door were all very audible. Not sure if the hotel is in a historic building and that is just the norm.... But Spotify was doing a LOT of overtime playing thunderstorm sounds every night.
Mark
Mark, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 18, 2025
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 3, 2025
Beautiful and cozy Charleston boutique hotel.
Amazing staff. Beautiful, clean rooms with comfortable beds! Lobby bar is very cozy with excellent espresso martinis. Nice continental breakfast too.
Denise
Denise, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 2, 2025
Abbey
Abbey, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 27, 2024
Great Great great!!!!! The front desk gals
Beverly
Beverly, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 25, 2024
Haley
Haley, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 24, 2024
Great stay. Restaurants close by. Very friendly staff.
Claire
Claire, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 24, 2024
Jane
Jane, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 24, 2024
Postage Stamp Room
My wife and I were excited to celebrate our 51st Anniversary in Charleston. Our sons had given us a gift card to Hotels.com so we booked a room at the Palmetto Hotel in downtown Charleston. The gift card did not nearly cover room costs because it was very expensive per night but we trusted Hotels.com in providing a nice size room in a quality hotel. We could not have been more disappointed! You hardly had room to walk on each side of the bed and there was a small sofa at the end. There was a small chifforobe with just enough room to hang a few clothes but no drawers to put anything. I had to ask for two stands so we would have a place to put our suitcases. Even though the ice machine was right next to our room, I had to ask twice for an Ice Bucket. There was no Microwave and to refrigerator and no Coffee Maker. When you cut the heat on it fogged up the bathroom mirror and there was mold growing around the bathroom vent. The lighting in the bathroom was horrible. I could hardly see how to shave. Even the small shampoo and soap dispensers in the shower didn't work very well. The valet gave us bad advice on a very good restaurant when we arrived and they were about 45 minutes late bringing our vehicle when we checked out. They did refund us our Valet charges because of that but even though I complained to the hotel and Hotels.com I was given only a small token refund. I can't believe Hotels.com would charge that amount for such a poor room. We would neve stay there again!
Thomas
Thomas, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
Dinah
Dinah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 10, 2024
Jeffrey
Jeffrey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2024
wonderful quaint boutique hotel .. perfect
the staff was absolutely delightful,so courteous and helpful
Jeanne
Jeanne, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Dec 7, 2024
Anne
Anne, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 7, 2024
Jason
Jason, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 4, 2024
Classy hotel
We liked everything about the Palmetto: nice decor, friendly staff, comfortable and clean room, yummy complimentary drink and chocolate, and excellent breakfast options. We had dinner at the Ferry Landing, which was an easy minute walk toward the water. Will definitely consider staying here again.