We stayed on a half board basis at the Beatriz in late March. We have stayed here on a number of occasions in the past. The hotel is well located near the Centro Commercial in Matagorda. Overall the stay was very enjoyable and cleanliness very good. The food, though quite good, was not as good as I found it in the past.
I have however a number of suggestions which I would like the hotel to consider:
1. Publish the dinner menu each day either by displaying it on a notice board or online so guests could see what is on the menu each evening.
2. During my stay I saw a number of guests including small children slipping when entering the pool on the slope (I wasn't one of them). The surface at that end of the pool seemed unsuitable. I would suggest that the surface be recoated with a non-slip surface for safety reasons.
Overall the stay was very enjoyable and I would recommend the hotel and I hope my 2 suggestions above are given some attention.
真實旅客
7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 28 日
Caoimhe
Caoimhe,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 23 日
Nicola
Nicola,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 16 日
Marilyn
Marilyn,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 21 日
Mike
Mike,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 20 日
Good Location. Bad Food and Drinks
Location is great, food is not so great specially if you are a vegetarian there are hardly any options. Same menu repeated everyday, no variety. Drinks are all tap drinks, one boring type no variety
Vineet
Vineet,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 19 日
Feb 2025
Had previously stayed at this hotel and got spa couchers as a Returning customer. This was the first they did not offer this. My girlfriend travelled feom mexico and was looking fwd to this. Usally better service but this was very poor.
Lee
Lee,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 14 日
Vinny
Vinny,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 2 月 10 日
don't book all inclusive
We found this shows up the worst of all inclusive where hotels also operate a pay as you go.
Only 2 bars open in the evening a terrible show bar with very poor choice of drinks, uncomfortable seats and special all inc glasses.
The other sports bar is like being in a different era. comfy chairs, nice screens, decent glasses and excellent drinks choice. However its pay only. Get the impression once you have paid the all inc price, they give you rotten standards. Better to go breakfast only as miles better just outside and beter value
alan
alan,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 10 日
No work WiFi in dated rooms
The rooms are a bit dated and need updating, friendly staff there is no point in having WiFi in the rooms, it always drop out, reception would say someone will look at it, i gave up after three times
Roy
Roy,24 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 10 日
Nice hotel to stay, but...
Nice hotel, convenient for family with children. What it really needs is to repair mini golf court and much more improve cleanness of dishware, it was sometimes disgusting (plates, cava glasses) and improvement of some staff attitude (to be more friendly and not so nasty).
Michal
Michal,7 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 8 日
Mary
Mary,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 8 日
Winter break
Booked superior room , lovely shower, big room. Food v good. Plenty sun beds, 15 min in taxi to airport. Nice spa.
No WiFi in room& poor WiFi at pool.
No kettle in room, hire it at front desk.
Safe is 4euro per day.
Hotel needs updating however it is clean & good location. Aircraft noise didn’t bother me but you are pretty much on the end of the runway.
Ms.Breda
Ms.Breda,8 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 1 月 29 日
Herve
Herve,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 28 日
Angenehmes in Nähe des Flkughafens gelegenes Hotel
Leider ist das Hotel überfüllt mit Engländern....Frühstücksbuffett deshalb englisch, Abendessen Buffett OK es hat für jeden etwas, leider aber die Qualität nicht TOP. Schade, zuwenig Auswahl, das Essen nicht speziell. Das Zimmer schön und gutes Bett. Der Transfer vom Flughafen zu teuer. Für 6 Minuten Taxi satte 12 Euro. Kein Hotelbus mehr. Schöne Promenade im Landeanflug entlang des Meeres, man kann Velo mieten oder spazieren gehen. In der Nähe Einkaufen und bummeln. Bus etwas abseits um Arrecife zu besuchen. Pool beheizt, toll.
ANDRE
ANDRE,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 1 月 27 日
Levi
Levi,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 27 日
barbara
barbara,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 19 日
Winter break
The hotel is in a great location next to the promenade, great for walking, running and cycling etc. Not so good though if you want to be in the thick of the action.
We had a standard that iwas spacious and clean if perhaps a little dated (no complaints from us though for the price we paid).
The food is typical All Inclusve but we liked having a choice for lunch.
Our only real gripe was the quality of the wi-fi which regularly "dropped out" and needs to be better (this was my second visit and the same occurred on my previous visit).
We would return at the right price.
Christopher
Christopher,8 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 19 日
Tracy
Tracy,7 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 18 日
marie
marie,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 16 日
Beatriz
Beatriz,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 7 日
Tony
Tony,4 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 1 月 6 日
Habitación muy poco limpia y cuidada
El hotel está muy mal conservado, es viejo y no está limpio ( si está viejo pero limpio hubiese dado una puntuación mejor pero no fue el caso).
Lo único que puedo decir bueno es la amabilidad del personal y que la cama no era incómoda.
María
María,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 1 月 5 日
Hôtel vétuste avec chambre non confortable.
Literie très inconfortable.
Hôtel avec mobilier très vétuste (rouille ++++ au niveau de la baignoire, meubles abimés….)
Il fait très très froid la nuit dans la chambre ….
Le personnel semble découvrir l’hôtel et l’île…et dépité….