The staff was friendly but no one ever cleaned the room for 5 days. Someone would knock and say housekeeping, I would reply just a minute, leave the room, and no one would ever come back to clean. This happened everyday even after speaking with the front desk about it. Additionally it literally rained in the room. I’ve attached a video and photo. Also, one of the beautiful glass bowl sinks could hit be used because it wasn’t sealed well and ran water all over the floor and countertops. However, the bed was super comfortable.
Yao Kahlil
Yao Kahlil,5 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月17日
GWEN
GWEN,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月16日
It took an hour and a half to check in because the rooms weren’t ready in time. Then our cleark left and the other clerks gave away 2 king jacuzzi suits we were waiting for first. We also had horrible room service they served me a plan burnt burger no cheese, lettuce, onion or tomato they said they would put on it. I had to split my husband’s sandwich for dinner instead. Which they also forgot his sauce.
Tiffany
Tiffany,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月16日
Hailey
Hailey,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月16日
John
John,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月15日
Decent price, good, clean and friendly staff.
Our tv wouldn’t turn off, but besides that everything was good.
Susan
Susan,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月15日
My stay was average my room ceiling was leaking I ended up having to be moved rooms and downgraded to a double bed and I had a king sweet jacuzzi
Carmen
Carmen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月15日
Jeffrey
Jeffrey,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月13日
Juan
Juan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月12日
james
james,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月12日
Garden Inn
Matthew
Matthew,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月11日
Shanda
Shanda,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月10日
Disappointed
Very disappointed. We used to stay here regularly, but it has gone downhill since the pandemic. No more breakfast buffet. They offered breakfast aka cart, but half the standard breakfast items weren’t available
Keys did not work when we checked in, had to go back to the desk twice. Jacuzzi in hotel room was missing the air intake, so it was loud. We stuffed a washcloth in it to keep it quiet.
Carpets in the hallways are gross. Very worn and stained.
James
James,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月7日
Bob
Bob,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月3日
Never charge before confirming room available
The room wasn’t available. They said it was due to repairs. I didn’t stay there. I turned around and went home. They also charged my card before they told me the room wasn’t available for some reason so now I must wait a week or more for a refund
Jamey
Jamey,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月1日
I liked it
It’s the best hotel that I’ve ever stayed in I had the best sleep