Amazing building, lovely large comfortable bed, and excellent breakfast, but quite a few small details took the edge off the quality of our stay, probably trivial and we wouldn't mention them but considering the premium paid for the room, we expected better…
The room wasn't that well sound proofed — coughs heard from the room next door. The keycard, which are obviously reused, was visibly greasy and dirty. Surely they should be cleaned between use?
None of the BBC channels worked on the TV (blamed on the weather!), but we did get complementary beers in way of compensation. Thank you.
Finally, the toilet paper was a bit on the cheap side: it's all in the detail!