Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma offers the ultimate beachfront getaway with a free water park, scuba diving, and 2 swim-up bars. Enjoy a rejuvenating spa treatment at NÁAY SPA or indulge in delicious meals at any of the 6 on-site restaurants. With free in-room WiFi and shopping on site, this luxury hotel is perfect for families; guests rave about the family-friendly amenities and helpful staff.
VIP Access
Reviews
8.48.4 out of 10
Very good
Popular amenities
Airport transfer
Connecting rooms available
Pool
Bar
Non-smoking
Main amenities (12)
Daily housekeeping
On the beach
6 restaurants and 3 bars/lounges
2 swim-up bars
Full-service spa
Outdoor pool and lazy river
Free water park
Free children's club
Free airport shuttle
24-hour health club
Sauna
Steam room
For families (6)
Children stay free
Free cribs/infant beds
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
The current price is NT$20,425
NT$20,425
NT$24,801 total
includes taxes & fees
Jul 8 - Jul 9
Room options
Available filters for rooms
Showing 22 of 22 rooms
View all photos for Big Kahuna Suite
Big Kahuna Suite
Highlights
Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
108 sq m
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed
View all photos for Lair Suite
Lair Suite
Highlights
Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
108 sq m
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed
View all photos for Suite, Oceanfront (SWIM-UP QUEEN)
Suite, Oceanfront (SWIM-UP QUEEN)
9.09.0 out of 10
Wonderful
59 reviews
(59 reviews)
Highlights
Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
54 sq m
Ocean view
Sleeps 5
2 Queen Beds and 1 Twin Sofa Bed
View all photos for Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)
Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)
7.87.8 out of 10
Good
6 reviews
(6 reviews)
Highlights
Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
54 sq m
Ocean view
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed
View all photos for Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)
Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710
What's nearby
Cirque du Soleil Boutique at Vidanta Riviera Maya - 9 min drive - 6.7 km
Puerto Morelos Town Square - 17 min drive - 13.3 km
Ojo de Agua Beach - 17 min drive - 13.3 km
Maroma Beach - 17 min drive - 12.0 km
Puerto Morelos Beach - 18 min drive - 17.2 km
Getting around
Cancun Intl. Airport (CUN) - 31 min drive
Cozumel Intl. Airport (CZM) - 19.6 miles/31.6 km
Free airport shuttle
Restaurants
Cena Trattoria By el Faro - 12 min drive
Huama - 12 min drive
El Mar y Tierra - 9 min drive
Limon y Sal - 12 min drive
Don Miquel - 10 min drive
About this property
Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive
With access to onsite scuba diving, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive is a great choice for your beach stay in Playa del Carmen. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 6 restaurants and the 2 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 3 bars/lounges, a free airport shuttle, and a lazy river. Fellow travelers say great things about the helpful staff and family-friendly amenities.
All inclusive
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
Land activities
Fitness facilities
Kids club
Lessons/classes/games
Aerobics
Cooking
Dancing
Pilates
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Languages
American (Sign language), English, Spanish
At a glance
DONE
Hotel size
280 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Supervised childcare*
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Free airport shuttle (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
6 restaurants
3 bars/lounges
2 swim-up bars
Coffee/tea in a common area
Free daily reception
24-hour room service
Water dispenser
Traveling with children
Children stay free (see details)
Free children's club
Free water park access
Children's pool
Lazy river
Playground
Supervised childcare (surcharge)
Grocery/convenience store
Children's games
Changing table
What to do
On the beach
Fitness classes
Pilates classes
Yoga classes
Scuba diving
Evening entertainment
Shopping
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free grocery shopping service
Hair salon
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Pool loungers
Romance packages
Facilities
1 building/tower
Built in 2021
ATM/banking
Safe-deposit box at front desk
Garden
24-hour health club
An outdoor pool
Free water park
Full-service spa
Lazy river
Sauna
Massage/treatment rooms
Steam room
Waterslide
Outdoor entertainment area
Outdoor furniture
Walkway to water
Accessibility
Elevator
Accessible airport shuttle
Room amenities
Be entertained
Smart television
Satellite TV channels
Home comfort
Air conditioning
Free stocked minibar
Coffee/tea maker
Bathrobes and slippers
Children's robes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Turndown service
Premium bedding
Memory foam mattress
Free crib/infant bed
What to enjoy
Furnished balcony
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Soap and shampoo
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
Children's dinnerware
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Restaurant dining guide
Special features
Spa
Náay Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
YACHT CLUB, WORLD CUISINE - Onsite restaurant.
GOOD BURGER™ - Onsite family restaurant. Open daily.
LE SPATULA – MARKET DININ - Onsite theme restaurant. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number OPERADORA GENTION SA DE CV
Also known as
Nickelodeon Hotels Resorts Riviera Maya
Nickelodeon Hotels Resorts All Inclusive Riviera Maya
Nickelodeon Hotels Resorts Riviera Maya Gourmet by Karisma
Frequently asked questions
Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive offer free cancellation for a full refund?
Yes, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?
Yes, there's free self parking.
Is airport shuttle service offered by Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive and nearby?
Have fun during the warmer months with activities such as scuba diving. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive also has 2 swim-up bars, a lazy river, and a 24-hour health club, as well as a sauna and a garden.
Are there restaurants at or near Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?
Yes, there are 6 onsite restaurants.
Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
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Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Food
Room
Children
Service staff
Water park
Family friendly
Beach
Restaurant
Recreation
Lobby
What guests liked
The park was great, with lifeguards and easy access to drinks and amenities. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Mar 18, 2025
Great resort
Leonard
Leonard, 7-night trip
10/10 Exceptional
Mar 29, 2025
I absolutely love this hotel perfect for kids and adults
Richelle
Richelle, 4-night trip
10/10 Exceptional
Mar 25, 2025
Clean modern and delicious food and great entertainment and food
nelda
nelda, 2-night trip
10/10 Exceptional
Mar 25, 2025
This is a great family resort with options for everyone! We had a wonderful time with our family and made tons of memories.
Catherine
Catherine, 7-night trip
10/10 Exceptional
Mar 19, 2025
Nice place !!!!
RUBEN
RUBEN, 5-night trip
8/10 Very good
Jan 1, 2025
Great stay , wonderful staff , resort is clean and overall good time .
amy
amy, 2-night trip
10/10 Exceptional
Jan 30, 2025
Best resort I’ve ever been to.
Johnnet
Johnnet, 3-night trip
10/10 Exceptional
Mar 12, 2025
We've now done the Punta Cana and Cancun Nick resorts and they're both great and have advantages and disadvantages. Overall we liked Cancun better.
Jerrom
Jerrom, 5-night trip
10/10 Exceptional
Mar 26, 2025
This is a must visit for family vacation! It exceeded my expectations. It just great! The staff was beyond professional, friendly, polite and attentive! The resort/ hotel was super clean always. Exceptional! Definitely recommend and will travel back yearly!
Cecilia
Cecilia, 5-night trip
10/10 Exceptional
Mar 5, 2025
We had so much fun
Candy
Candy, 6-night trip
8/10 Very good
Apr 8, 2025
Safety in pool area for kids. # of life guards was very well organized
nariman
nariman, 4-night trip
6/10 Good
Apr 2, 2025
We loved the hotel but the food was TERRIBLE! Breakfast, lunch, dinner and drinks… all terrible!
Katrina Danielle
Katrina Danielle, 4-night trip
10/10 Exceptional
Apr 3, 2025
Very good
Leidy
Leidy, 7-night trip
10/10 Exceptional
Feb 2, 2025
Kids friendly
farnaz
farnaz, 4-night trip
10/10 Exceptional
Feb 22, 2025
Staff, food and drinks are 5 star. Room was great and clean but layout was a bit tight
Jennifer
Jennifer, 5-night trip
6/10 Good
Jan 18, 2025
Aqua Park was great
Anastasiia
Anastasiia, 2-night trip
10/10 Exceptional
Feb 3, 2025
Todo excelente
Rosa Arely
Rosa Arely, 1-night trip
10/10 Exceptional
Jan 17, 2025
Everything was excellent.
Anuar
Anuar, 3-night trip
10/10 Exceptional
Jan 26, 2025
Great for kids experiencing
Stephanie
Stephanie, 2-night trip
10/10 Exceptional
Mar 21, 2025
My family (kids 9 & 12) had a spectacular visit here. The waterpark was fun and super clean. The design was impeccable- we were constantly surprised by the details. My spouse and I ate our weight in insanely fresh seafood. We were very impressed with how this place not only catered to kids, but adults as well. You will forget you’re at a theme park while sipping margaritas at the swim up bar. The staff were incredibly kind and efficient as well.
Nicole
Nicole, 5-night trip
8/10 Very good
Dec 27, 2024
The swim up bar was nice. The kids pool was nice and the pool area was accessible for toddlers.
Johnnie Ruthinia
Johnnie Ruthinia, 3-night trip
8/10 Very good
Apr 3, 2025
We visited for my daughter’s 8th bday. She had a blast, but not enough activities for the price! Food needs improvement. She didn’t use any of the slides, basically swam in the pool and use the lazy river
Shinique
Shinique, 3-night trip
8/10 Very good
Mar 1, 2025
Overall the hotel is amazing but they are over priced! Especially in the gift shop. Things that I seen for maybe $25-$40 home it was being sold for $ $100-$125.
Cassandre
Cassandre, 5-night trip
10/10 Exceptional
Apr 2, 2025
If you’re a Nickelodeon fan or traveling with kids, this resort is a dream come true! The themed suites, character meet-and-greets, and massive water park make it a paradise for families. The food is surprisingly good for an all-inclusive, with plenty of variety, and the service is excellent. The SpongeBob and Teenage Mutant Ninja Turtles experiences are especially fun.
That said, it can be pricey, and some areas get crowded. If you’re looking for a quiet, relaxing vacation, this might not be the best fit. But for families wanting non-stop fun, it’s worth it!