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Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

5.0 star property
Playa del Carmen beachfront hotel with 6 restaurants and free water park

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Photo gallery for Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Restaurant
Lair Suite | 1 bedroom, Frette Italian sheets, premium bedding, memory foam beds
Outdoor pool, free cabanas, sun loungers
Gift shop
3 bars/lounges, 2 swim-up bars
Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma offers the ultimate beachfront getaway with a free water park, scuba diving, and 2 swim-up bars. Enjoy a rejuvenating spa treatment at NÁAY SPA or indulge in delicious meals at any of the 6 on-site restaurants. With free in-room WiFi and shopping on site, this luxury hotel is perfect for families; guests rave about the family-friendly amenities and helpful staff.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Pool
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 3 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • Outdoor pool and lazy river
  • Free water park
  • Free children's club
  • Free airport shuttle
  • 24-hour health club
  • Sauna
  • Steam room

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
The current price is NT$20,425
NT$24,801 total
includes taxes & fees
Jul 8 - Jul 9

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Big Kahuna Suite

Big Kahuna Suite | 1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Big Kahuna Suite

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 108 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Lair Suite

Lair Suite | 1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Lair Suite

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 108 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Suite, Oceanfront (SWIM-UP QUEEN)

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite, Oceanfront (SWIM-UP QUEEN)

9.0 out of 10
Wonderful
(59 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

7.8 out of 10
Good
(6 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • Sleeps 10
  • 1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • Sleeps 10
  • 1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

Suite, Connecting Rooms, Oceanfront (SWIM-UP)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds, 2 Double Sofa Beds and 1 Twin Murphy Bed

View all photos for Suite, Oceanfront (SWIM-UP KING)

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite, Oceanfront (SWIM-UP KING)

9.0 out of 10
Wonderful
(77 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Penthouse, Oceanfront (SWIM-UP KING SUITE)

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Penthouse, Oceanfront (SWIM-UP KING SUITE)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Pineapple Suite

Pineapple Suite | 1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Pineapple Suite

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 108 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Suite with Sea View

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite with Sea View

  • Sea view
  • Sleeps 4

View all photos for Suite Standard with Garden View

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite Standard with Garden View

  • Sleeps 5

View all photos for Suite Superior with Sea View

Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

Suite Superior with Sea View

  • Sea view
  • Sleeps 5

View all photos for Suite Superior with Sea View

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite Superior with Sea View

  • Sea view
  • Sleeps 5

View all photos for Suite Standard with Pool View

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite Standard with Pool View

  • Sleeps 5

View all photos for Suite with Sea View

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite with Sea View

  • Sea view
  • Sleeps 4

View all photos for Suite Premium with Pool View

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite Premium with Pool View

  • Sleeps 7

View all photos for Suite Standard with Sea View

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite Standard with Sea View

  • Sea view
  • Sleeps 5

View all photos for Suite with Sea View

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite with Sea View

  • Sea view
  • Sleeps 8

View all photos for Suite Superior with Sea View

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite Superior with Sea View

  • Sea view
  • Sleeps 5

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About the neighborhood

Map
Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 9 min drive - 6.7 km
  • Puerto Morelos Town Square - 17 min drive - 13.3 km
  • Ojo de Agua Beach - 17 min drive - 13.3 km
  • Maroma Beach - 17 min drive - 12.0 km
  • Puerto Morelos Beach - 18 min drive - 17.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive
  • Cozumel Intl. Airport (CZM) - 19.6 miles/31.6 km
  • Free airport shuttle

Restaurants

  • ‪Cena Trattoria By el Faro - ‬12 min drive
  • ‪Huama - ‬12 min drive
  • ‪El Mar y Tierra - ‬9 min drive
  • ‪Limon y Sal - ‬12 min drive
  • ‪Don Miquel - ‬10 min drive

About this property

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

With access to onsite scuba diving, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive is a great choice for your beach stay in Playa del Carmen. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 6 restaurants and the 2 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 3 bars/lounges, a free airport shuttle, and a lazy river. Fellow travelers say great things about the helpful staff and family-friendly amenities.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

American (Sign language), English, Spanish

At a glance

DONE

Hotel size

    • 280 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Free airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 6 restaurants
  • 3 bars/lounges
  • 2 swim-up bars
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Lazy river
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Children's games
  • Changing table

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Scuba diving
  • Evening entertainment
  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Free water park
  • Full-service spa
  • Lazy river
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • Smart television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Children's robes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Náay Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

YACHT CLUB, WORLD CUISINE - Onsite restaurant.
GOOD BURGER™ - Onsite family restaurant. Open daily.
BIKINI BOTTOM BAR™ & GOUR - Onsite theme restaurant. Open daily.
PIAZZA™ - Onsite family restaurant. Open daily.
LE SPATULA – MARKET DININ - Onsite theme restaurant. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number OPERADORA GENTION SA DE CV

Also known as

Nickelodeon Hotels Resorts Riviera Maya
Nickelodeon Hotels Resorts All Inclusive Riviera Maya
Nickelodeon Hotels Resorts Riviera Maya Gourmet by Karisma

Frequently asked questions

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive offer free cancellation for a full refund?

Yes, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, there's free self parking.

Is airport shuttle service offered by Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive and nearby?

Have fun during the warmer months with activities such as scuba diving. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive also has 2 swim-up bars, a lazy river, and a 24-hour health club, as well as a sauna and a garden.

Are there restaurants at or near Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, there are 6 onsite restaurants.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Food
Room
Children
Service staff
Water park
Family friendly
Beach
Restaurant
Recreation
Lobby

What guests liked

  • The park was great, with lifeguards and easy access to drinks and amenities. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great resort
Leonard, 7-night trip

10/10 Exceptional

I absolutely love this hotel perfect for kids and adults
Richelle, 4-night trip

10/10 Exceptional

Clean modern and delicious food and great entertainment and food
nelda, 2-night trip

10/10 Exceptional

This is a great family resort with options for everyone! We had a wonderful time with our family and made tons of memories.
Catherine, 7-night trip

10/10 Exceptional

Nice place !!!!
RUBEN, 5-night trip

8/10 Very good

Great stay , wonderful staff , resort is clean and overall good time .
amy, 2-night trip

10/10 Exceptional

Best resort I’ve ever been to.
Johnnet, 3-night trip

10/10 Exceptional

We've now done the Punta Cana and Cancun Nick resorts and they're both great and have advantages and disadvantages. Overall we liked Cancun better.
Jerrom, 5-night trip

10/10 Exceptional

This is a must visit for family vacation! It exceeded my expectations. It just great! The staff was beyond professional, friendly, polite and attentive! The resort/ hotel was super clean always. Exceptional! Definitely recommend and will travel back yearly!
Cecilia, 5-night trip

10/10 Exceptional

We had so much fun
Candy, 6-night trip

8/10 Very good

Safety in pool area for kids. # of life guards was very well organized
nariman, 4-night trip

6/10 Good

We loved the hotel but the food was TERRIBLE! Breakfast, lunch, dinner and drinks… all terrible!
Katrina Danielle, 4-night trip

10/10 Exceptional

Very good
Leidy, 7-night trip

10/10 Exceptional

Kids friendly
farnaz, 4-night trip

10/10 Exceptional

Staff, food and drinks are 5 star. Room was great and clean but layout was a bit tight
Jennifer, 5-night trip

6/10 Good

Aqua Park was great
Anastasiia, 2-night trip

10/10 Exceptional

Todo excelente
Rosa Arely, 1-night trip

10/10 Exceptional

Everything was excellent.
Anuar, 3-night trip

10/10 Exceptional

Great for kids experiencing
Stephanie, 2-night trip

10/10 Exceptional

My family (kids 9 & 12) had a spectacular visit here. The waterpark was fun and super clean. The design was impeccable- we were constantly surprised by the details. My spouse and I ate our weight in insanely fresh seafood. We were very impressed with how this place not only catered to kids, but adults as well. You will forget you’re at a theme park while sipping margaritas at the swim up bar. The staff were incredibly kind and efficient as well.
Nicole, 5-night trip

8/10 Very good

The swim up bar was nice. The kids pool was nice and the pool area was accessible for toddlers.
Johnnie Ruthinia, 3-night trip

8/10 Very good

We visited for my daughter’s 8th bday. She had a blast, but not enough activities for the price! Food needs improvement. She didn’t use any of the slides, basically swam in the pool and use the lazy river
Shinique, 3-night trip

8/10 Very good

Overall the hotel is amazing but they are over priced! Especially in the gift shop. Things that I seen for maybe $25-$40 home it was being sold for $ $100-$125.
Cassandre, 5-night trip

10/10 Exceptional

If you’re a Nickelodeon fan or traveling with kids, this resort is a dream come true! The themed suites, character meet-and-greets, and massive water park make it a paradise for families. The food is surprisingly good for an all-inclusive, with plenty of variety, and the service is excellent. The SpongeBob and Teenage Mutant Ninja Turtles experiences are especially fun. That said, it can be pricey, and some areas get crowded. If you’re looking for a quiet, relaxing vacation, this might not be the best fit. But for families wanting non-stop fun, it’s worth it!
Heily, 4-night trip

6/10 Good

Overrated
Ryan, 2-night trip