There was a problem with hotel shuttle pick up. There was a nice kid in the valet booth that called the hotel for us because we didn’t have phone access. They wanted us to go up to level 2 and call ourselves. No elevators or escalators working (not the hotel’s fault). No phone at the info booth, that guy wasn’t willing to call for us, again not the hotels fault. Ended up taking a bus and dragging our luggage up and down several flights of stairs. Horrible!
We get our room, twin beds, not a king as requested. Carpet is wet, probably a spill. Room never cooled down, spent the night sweating. Pillows and towels were nice. Beds were hard. Only stayed one night and my husband didn’t want to make a fuss about the bed situation. I was willing to request a change.
The Hotel is in a weird/shady area. Tons of taxis and bolt cars lined up.
I Got my free drinks (wine or beer) at the bar. The bartender was snobby until we give him a tip. Then he became friendly.
Hotel seemed like it wanted to be upper scale, but fell short for us.