Crowne Plaza Plymouth, an IHG Hotel puts you within a 15-minute drive of National Marine Aquarium and Dartmoor National Park. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Marco Pierre White, which serves local and international cuisine and is open for lunch and dinner. Other highlights at this eco-certified hotel include 2 bars/lounges, a health club, and a fitness center. The helpful staff and breakfast get great marks from fellow travelers.
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 15 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
2 bars/lounges
Restaurant
Coffee/tea in a common area
24-hour room service
What to do
Hiking/biking trails nearby
Horse riding nearby
Skiing nearby
Working away
24-hour business center
6 meeting rooms
Computer station
Conference space (7316 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 1971
Safe-deposit box at front desk
Health club
An indoor pool
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 43
Wheelchair-accessible path to elevator
Grab bar in shower
Shower grab bar height (inches): 28
Roll-in shower
Roll-in shower width (inches): 43
Room amenities
Be entertained
Television
Satellite TV channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Pillow menu
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Champagne service
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Marco Pierre White - Overlooking the ocean, this steakhouse specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Drakes Lounge & Bar - Onsite lobby lounge. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 19.95 per person
Parking
Self parking costs GBP 15 per day
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Hotel Plymouth
Holiday Inn Plymouth
Plymouth Holiday Inn
Holiday Inn Plymouth Hotel Plymouth
Holiday Inn Plymouth Hotel
Crowne Plaza Plymouth Hotel
Crowne Plaza Plymouth
Crowne Plaza Plymouth, An Ihg
Crowne Plaza Plymouth an IHG Hotel
Crowne Plaza Plymouth, an IHG Hotel Hotel
Crowne Plaza Plymouth, an IHG Hotel Plymouth
Crowne Plaza Plymouth, an IHG Hotel Hotel Plymouth
Frequently asked questions
Does Crowne Plaza Plymouth, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Plymouth, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Plymouth, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
Are pets allowed at Crowne Plaza Plymouth, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Plymouth, an IHG Hotel?
Yes. Self parking costs GBP 15 per day.
What are the check-in and check-out times at Crowne Plaza Plymouth, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
What is there to do at Crowne Plaza Plymouth, an IHG Hotel and nearby?
During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and horseback riding. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a sauna. Crowne Plaza Plymouth, an IHG Hotel also has a steam room.
Are there restaurants at or near Crowne Plaza Plymouth, an IHG Hotel?
Yes, Marco Pierre White offers local and international cuisine and ocean views.
What's the area around Crowne Plaza Plymouth, an IHG Hotel like?
Crowne Plaza Plymouth, an IHG Hotel is in Barbican, a short 12-minute walk from National Marine Aquarium and 5 minutes' walk from Plymouth Gin Distillery. Travelers say the area is walkable and ideal for skiing.
Crowne Plaza Plymouth, an IHG Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 17, 2024
Matthew
Matthew, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Very good centrally located hotel
Would definitely recommend this hotel. Lovely rooms, good location and super friendly staff.
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 11, 2024
Catherine
Catherine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
10/10 stay
Reception staff were very helpful and polite. We were able to check in early. They recommended that we join the IHG group for some money off of our bill in the restaurant later that night. Room was very clean and had everything you needed. Restaurant was lovely, great view and amazing staff. Great breakfast in the morning, full English and continental options.
Miss
Miss, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 6, 2024
The hotel was very clean and had a good atmosphere. The staff were very friendly and helpful. The facilities were very good, I would definitely stay there again.
John
John, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Susan
Susan, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 2, 2024
Lovely stay in a great location
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 26, 2024
20 minutes to check in
20 minute queue to check in did not start the trip well. 2 receptionist, 2 guests receiving attention and then myself in the queue. 20 minutes just not good enough. Concierge sat at her desk, no guests to deal with fully aware how long I was in the queue. Another member of reception staff kept popping her head round but no attempt to help out. Very poor.
Susan
Susan, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 25, 2024
Graeme
Graeme, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 18, 2024
Lovely position
Excellent position with great views. The steakhouse is particularly nice; that’s where breakfast was as well. The room was a bit tired. The bath was orange with rust and there were panels missing in the bedroom. But it was clean and comfortable.
Helen
Helen, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 18, 2024
Such a shame
Executive room booked. View of the top of a swimming pool; phone not working, hairdryer not working ( both reported but nothing done) teas etc not replenished for second day - 1 teabag left! En suite too small - almost had to back in and out, room service dire - better food from a service station ( sandwich not as described), asked if afternoon tea was served and told they finished serving at 3pm! Not worth the extra for executive room. Burnt hand on tea machine in breakfast room ( no warning of hot water exit) Apart from that Plymouth was lovely but ate out eventually.
Dr Barbara
Dr Barbara, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2024
JANET
JANET, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 6, 2024
The stay was absolutely brilliant and the breakfast was spot on
Will
Will, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 4, 2024
Irene
Irene, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 2, 2024
Sabitha
Sabitha, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
ANTHONY
ANTHONY, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2024
Jonathan
Jonathan, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 27, 2024
Our" sea view" room had slight glimpses of the sea, but mainly had a view of the swimming pool roof and ducting. We had access to the club lounge. This had zero atmosphere and little more comfort. The incessant "lift" music played in there drove me to leave immediately after my self service coffee from the machine.
The breakfast was fine, the staff are lovely. However we question whether it was worth an upgrade to an executive room?
We wont bother in future.
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 26, 2024
Joseph
Joseph, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2024
Everything spot on, the people make it!
The hotel is an older structure and has been modernised throughout to a very high standard with evidence of new work present around the lifts and some common areas; the rooms are probably getting ready for a refresh as whilst it was really clean there are chips out of the bath and the shower/taps could do with being renewed.
The staff welcoming us at check-in were friendly and top class; that said the bar staff and breakfast staff were all really, really excellent in every way and they make the hotel absolutely perfect.
The beds were comfy, the family room nice and quiet too, the breakfast was great and everything perfect which is why I love a Crowne Plaza
Simon
Simon, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2024
Kafui
Kafui, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Sep 15, 2024
On arrival all was well and pleased with accommodation, by 9pm our room 114 (family room) stunk of cigarette smoke like we were sitting in an ashtray.
There was a power cut in the hotel which rendered us in darkness with no explanation.
Room 114 had the ventilation system underneath which meant no sleep from the time we went to bed to the time we vacated.
By 7am our room was disgusting with the stench of cigarette smoke.
We complained to reception and someone attended the room and apologised for the disgusting stench but not further action was taken.
We checked out and reception waived our £15 parking charge for what was a £200 room.
We were kindly provided with a room stinking of cigarettes which obviously was acceptable for us and our child, along with no sleep for 8 hours due to the ventilation system which is not highlighted in any literature and by the staff of the hotel.
Great service indeed.
Our review would be try a different hotel in Plymouth.
As someone who works in a service environment and never complains, this has been our worst experience of inadequate and poor levels of service ever experienced.