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The Reef Playacar Beach Resort & Spa

3.5 star property
Beachfront resort with spa, near Playa del Carmen Main Beach

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Photo gallery for The Reef Playacar Beach Resort & Spa

Outdoor pool, pool umbrellas, sun loungers
Sauna, body treatments, hot stone massages, deep-tissue massages
Beach bar
Private beach, white sand, sun loungers, beach umbrellas
Hallway
Nestled near Playacar Golf Club, The Reef Playacar Beach Resort & Spa - Optional All Inclusive offers a sun-kissed retreat. Indulge in beach massages, a hot stone massage at Ome spa, or enjoy sailing and volleyball activities. With three on-site restaurants and a poolside bar with high-speed WiFi nearby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
  • Pool
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Marina
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Free use of bicycles
  • Beach umbrellas
  • Beach sun loungers

Feel at home (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Rollaway/extra beds available (surcharge)
  • Refrigerator
  • Premium TV channels
The current price is NT$9,961
NT$12,212 total
includes taxes & fees
Apr 7 - Apr 8

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
LED TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
LED TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Superior With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Premium With Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Premium With Garden View

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 5 min walk - 0.5 km
  • Quinta Avenida - 19 min walk - 1.6 km
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.7 km
  • Playacar Golf Club - 1 min drive - 0.4 km
  • Playa del Carmen Main Beach - 8 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.7 km

Restaurants

  • ‪Occidental Allegro - ‬5 min walk
  • ‪Pool Bar - ‬13 min walk
  • ‪Don Rafael - ‬1 min walk
  • ‪Sports Bar Allegro Playacar - ‬5 min walk
  • ‪Turquesa - ‬8 min walk

About this property

The Reef Playacar Beach Resort & Spa

Placing you just a 5-minute drive from Playacar Golf Club, The Reef Playacar Beach Resort & Spa offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and reflexology. Dining choices include 3 restaurants and the bar/lounge is a great place to grab a cold drink. Other highlights include a marina, a free kid's club, and a beach bar. Fellow travelers love the helpful staff and beach location.

All inclusive

All-inclusive room rates at The Reef Playacar Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 198 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Children's pool
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Tennis
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Parasailing
  • Sailing
  • Boat tours
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Shopping
  • Pool table
  • Foosball
  • Fishing
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (5167 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 18 buildings/towers
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Marina
  • Massage/treatment rooms
  • Vegetarian dining options
  • Local artist showcase
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Banquet hall

Accessibility

  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Ome has 3 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Botticelli - Onsite fine-dining restaurant.
Terraza Grill - Onsite fine-dining restaurant. Open daily.
Chula Vista - Onsite buffet restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.74 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property uses eco-friendly cleaning products.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

Does The Reef Playacar Beach Resort & Spa offer free cancellation for a full refund?

Yes, The Reef Playacar Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Reef Playacar Beach Resort & Spa?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Reef Playacar Beach Resort & Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Reef Playacar Beach Resort & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at The Reef Playacar Beach Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at The Reef Playacar Beach Resort & Spa?

No, this resort doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.

What is there to do at The Reef Playacar Beach Resort & Spa and nearby?

Have fun with onsite activities like kayaking, parasailing, and sailing and improve your game at the onsite tennis courts. Additional recreation onsite includes volleyball and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Reef Playacar Beach Resort & Spa also has a private beach and a fitness center, as well as spa services and a garden.

Are there restaurants at or near The Reef Playacar Beach Resort & Spa?

Yes, there are 3 onsite restaurants.

Does The Reef Playacar Beach Resort & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Reef Playacar Beach Resort & Spa like?

The Reef Playacar Beach Resort & Spa is located on the waterfront in Playacar, a short 19-minute walk from Quinta Avenida and 19 minutes' walk from Playa del Carmen Maritime Terminal. Travelers give top marks for the resort's prime location.

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The Reef Playacar Beach Resort & Spa Reviews

Reviews

8.0

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Really nice
Really nice hotel/resort. A couple of issues that were fixed quickly. The food is good but not sensational. Very relaxing, and a very friendly and helpful staff.
Jeremy, 5-night trip

8/10 Very good

Nice place, would go again
Miguel, 8-night trip

10/10 Exceptional

Beautiful placw
Maria, 4-night trip

10/10 Exceptional

Great Property
Angel, 2-night trip

10/10 Exceptional

Our stay was amazing just count by the safety courtesy of staff
EDUVIGES M, 5-night trip

10/10 Exceptional

Fantastic place with spectacular beach!
Gabriela, 4-night trip

8/10 Very good

Good place
Mikaël, 6-night trip

10/10 Exceptional

Excellent staff, having a 2 and 5 year old is not easy. The staff here was very helpful, always smiling.
Zachary Alexander, 7-night trip

8/10 Very good

Nice people nice place... the food was ok ...we had a good time.
Juan, 3-night trip

10/10 Exceptional

I love this place
Sonia O, 7-night trip

10/10 Exceptional

Great place
Elsa, 5-night trip

10/10 Exceptional

Beautiful property, friendly staff, very safe, clean beach and hotel areas. Buffet was good.
Arianna, 7-night trip

4/10 Fair

Get rid of chair claiming and improve food
This place could be great but the vibes are weird. Firstly, I think it’s a horrible experience that people claim the beach chairs for the whole day by placing the towel on them. We had no chair and were at the beach and pool for hours and saw chairs sit empty the whole time. There should be a policy that if the chair is left unattended for more than 30 minutes with no physical belongings than the towel would be removed. Secondly, food is awful. Seriously horrible. Disgusting. We paid $550/night for 2 people. I know that’s not the high end, but c’Mon, do better. I will not return and realizing how it’s so not worth staying at an all inclusive when we could find a regular hotel for half the price and spend our money at the great local restaurants.
Bernadette, 1-night trip

10/10 Exceptional

Great family friendly resort! The small resort is perfect for small kids as rooms are close to pool and ocean for easy access. Food at restaurants and snack shack was amazing! Buffet could use more options as it was very limited and always the same. Staff were very friendly and helpful! Will definitely return!
Barbara, 7-night trip

8/10 Very good

good hotel
stephanie, 3-night trip

10/10 Exceptional

Amazing staff and beautiful property
Thalia, 7-night trip

10/10 Exceptional

Great hotel and location
Great stay, beach is very good. Great value for the price.
Arturo, 1-night trip

10/10 Exceptional

The resort was clean we felt safe there was some “tourists” shopping center within walking distance and the beach was nice. Highly recommended this resort.
Stephanie, 4-night trip

8/10 Very good

The property was not a 5 star hotel.. The dining was below our expectation. We travel to Cancun and Playa quiet often and will never stay at the Reef again
Manuel, 5-night trip

10/10 Exceptional

The property it’s located in a very safe neighborhood, food was amazing, courteous staff, we didn’t have much time to spend at the pool but the one day we did it the pool was clean and nice spot to chill. The beach within walking distance, had an amazing experience, planning my return trip again!
Berenice, 5-night trip

10/10 Exceptional

The staff is very good to its guests
steve a, 7-night trip

8/10 Very good

really pretty, we loved it!
Elvina, 7-night trip

10/10 Exceptional

A week at the Reef was a week in paradise
olga v., 7-night trip

8/10 Very good

The hotel staff was friendly and always around for questions or needs. The hotel itself had all of the basic needs but nothing more.
Amellaly, 4-night trip

4/10 Fair

Food was not good
David, 5-night trip