In the heart of Caracas, Meliá Caracas offers a luxurious retreat. Unwind with a massage at the spa or soak up some sun by the seasonal outdoor pool and indoor pool. With shopping on site, an on-site restaurant, Mediterraneo serving lunch and multilingual staff to help you make arrangements.
Ave Casanova Calle El Recreo, Caracas, Capital District, 1050
What's nearby
Centro Comercial El Recreo - 1 min walk - 0.1 km
Sambil Caracas Commercial Center - 4 min drive - 2.8 km
Altamira Square - 6 min drive - 3.5 km
Centro Comercial Ciudad Tamanaco - 6 min drive - 4.7 km
Plaza los Palos Grandes - 7 min drive - 4.4 km
Getting around
Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 36 min drive
Caracas Station - 20 min drive
Charallave Norte Station - 58 min drive
Charallave Sur Station - 63 min drive
Sabana Grande Station - 4 min walk
Plaza Venezuela Station - 8 min walk
Chacaito Station - 12 min walk
Airport shuttle (surcharge)
Restaurants
Arturo's - 3 min walk
Puerkos - 2 min walk
McDonald's - 3 min walk
PizzaCola Pizzería Heladería Cafeteria - 1 min walk
Bonsai Sushi - 2 min walk
About this property
Meliá Caracas
Meliá Caracas is a great choice for a stay in Caracas. Guests can indulge in massages, and Mediterraneo serves lunch. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers say good things about the room service. Public transportation is just a short walk: Sabana Grande Station is 4 minutes and Plaza Venezuela Station is 8 minutes.
Languages
English, Spanish
At a glance
Hotel size
428 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in time starts at 3 PM
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Babysitting
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
WiFi (speed: 25+ Mbps) and wired internet access in rooms*
Parking
Onsite self parking (USD 10 per day; includes in/out privileges)
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
24-hour room service
Snack bar/deli
Traveling with children
Children's pool
Babysitting services
What to do
Shopping
Golfing nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 1987
Safe-deposit box at front desk
Terrace
Health club
An outdoor pool
An indoor pool
Spa services
Hot tub
Sauna
Banquet hall
Traditional architecture
Accessibility
Elevator
Room amenities
Be entertained
32-inch plasma TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Sleep well
Turndown service
Premium bedding
Freshen up
Deep soaking bathtub
Bathtub or shower
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge) (speed of 25+ Mbps)
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Mediterraneo - This restaurant serves lunch only.
Prosciutto - This restaurant serves lunch only.
LAlbufera - This restaurant serves dinner only.
Sumire - This restaurant serves dinner only.
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 2 per day (rates may vary)
Wired internet access is available in guestrooms for USD 1 per night (rates may vary)
Local cuisine breakfast is offered for an extra charge of approximately USD 20 per person
Airport shuttle service is offered for an extra charge
Parking
Self parking costs USD 10 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 9 AM to 6 PM
The seasonal pool is open from January to December
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Caracas Gran Melia
Gran Melia Caracas
Gran Melia Hotel Caracas
Gran Melia Caracas Hotel
Gran Melia Caracas
Meliá Caracas Hotel
Meliá Caracas Caracas
Meliá Caracas Hotel Caracas
Frequently asked questions
Does Meliá Caracas offer free cancellation for a full refund?
Yes, Meliá Caracas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Meliá Caracas?
Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 9 AM to 6 PM.
Are pets allowed at Meliá Caracas?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Meliá Caracas?
Yes. Self parking costs USD 10 per day.
Is airport shuttle service offered by Meliá Caracas?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Meliá Caracas?
You can check in starting at 3 PM. Check-out time is noon.
What is there to do at Meliá Caracas and nearby?
Meliá Caracas has an outdoor pool and a sauna, as well as a health club.
Are there restaurants at or near Meliá Caracas?
Yes, there's an onsite restaurant, Mediterraneo.
Does Meliá Caracas have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Meliá Caracas like?
Meliá Caracas is a short 4-minute walk from Sabana Grande Station and 10 minutes' walk from Central University of Venezuela.
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Meliá Caracas Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
6.8/10
Staff & service
7.0/10
Property conditions & facilities
Reviews
8/10 Very good
Oct 21, 2018
Todo bien, buenas instalaciones estamos contentos de venir
Guillermo
Guillermo, 1-night trip
6/10 Good
Oct 12, 2018
servicio de restaurant excesivamente cara a lo que ofrece como comida
Gerardo
Gerardo, 1-night trip
10/10 Exceptional
Oct 4, 2018
Un lugar bien cuidado en el centro de la capital, buena experiencia
Verified traveler
1-night trip
10/10 Exceptional
Sep 28, 2018
Solo el tema del desayuno , no es tipo buffet
Muy buen excelente servicio
Solo el desayuno está muy limitado
Blanca
Blanca, 3-night trip
4/10 Fair
Sep 20, 2018
Hotel Meliá caracas
Nada que ver el hotel Meliá en caracas ni los servicios ni nada(spa, comida, servicio)
guismeiby
guismeiby, 1-night trip
4/10 Fair
Sep 19, 2018
Pésima comida para lo que cobran debería de ser de mejor calidad desde el spa hasta las
Habitaciones comida todo
Verified traveler
1-night trip
6/10 Good
Sep 16, 2018
Faltaban a diario las toallas y el agua de botella, el internet pésimo, reportas cualquier inconveniente y no te resuelven sino después de 24 horas, muy deficiente
Verified traveler
1-night trip
8/10 Very good
Jul 27, 2018
Middle of the city, walking distance to shopping mile, not far from Sambil, wonderful jacuzzi bathtube in rooms
Sarah
Sarah, 1-night trip
2/10 Poor
Jul 9, 2018
I got poisoned by their food. They wanted me to pay myself for a doctor after been intoxicated with Hotel’s food.
The hotel offers rotten food.
You should not promote this hotel.
Verified traveler
2-night trip
10/10 Exceptional
Feb 17, 2018
Great atmosphere with a very helpful and friendly staff. The fixed issues very quick and were very polite. The hotel’s cleanliness was marvelous and the room service was outstanding. Very happy to have stayed there.
Verified traveler
5-night trip
This review was submitted before 2018 and has not been verified.
4/10 Fair
Feb 28, 2017
muy mala la relación precio calidad
Conforme a medias
muy caro, para la calidad del hotel
This review was submitted before 2018 and has not been verified.
4/10 Fair
Jul 12, 2016
baratas na cozinha
O quarto é bom. O atendimento também é bom. Entretanto o bairro é muito inseguro.
Achei 3 baratas transitando junto aos alimentos no restaurante.
Edenildo Alex da Silva
This review was submitted before 2018 and has not been verified.
8/10 Very good
Apr 29, 2016
Enrique
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Apr 26, 2016
Lujoso hotel cinco estrellas.
Sólo estuvimos una noche en el hotel, me pareció elegante y de muy buen gusto. Habitación y baño muy confortables y decorado con muy buen gusto.
Cenamos y desayunamos en el restaurante, todo exquisito.
Sin duda volveríamos al hotel.
Adriana
This review was submitted before 2018 and has not been verified.
2/10 Poor
Apr 3, 2016
The room was unbelievable out dated. The room smelled like a closet that hasn't been open in 10 years.
The most disturbing part was the military presence treating the guess really bad.
Not a pleasant experience at all. I will never stay at this hotel again.
Luis
This review was submitted before 2018 and has not been verified.
8/10 Very good
Jan 14, 2016
Beautiful hotel.
Nice and comfortable room. Friendly, professional and helpful front desk staff.
Karling
This review was submitted before 2018 and has not been verified.
2/10 Poor
Dec 24, 2015
Verified traveler
This review was submitted before 2018 and has not been verified.
8/10 Very good
Jul 4, 2015
Old 5 start hotel.
The hotels has a great feeling as you walk in. This is an old 5 star hotel so the rooms are outdated. Front desk not the friendliest but I would give them 4 stars.
I ordered room service (24 hrs) and I found out that since I didn't leave any card number when I checked in (I wasn't asked for one) I had to go to the lobby and pay there first.
They are attached to a mall so location is very convenient.
Ivan
This review was submitted before 2018 and has not been verified.
8/10 Very good
Dec 5, 2014
Puede mejorar
Buenas instalaciones, muy regular el servicio.
Fernando
This review was submitted before 2018 and has not been verified.
8/10 Very good
Jun 30, 2014
They was warm and very welcome to me at they hotel
Verified traveler
This review was submitted before 2018 and has not been verified.
8/10 Very good
Mar 25, 2014
camas confortables, hab muy bonita
Muy bien aunque fue muy poco el tiempo q pasé en el hotel ya que fui a hacer varias diligncias personales. pero el hotel está muy cuidado. Ambiente agradable, lo poco q pude disfrutar.
Verified traveler
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Feb 8, 2014
excelente
Excelente todo muy bueno y la atención de primera lo recomiendo 100%
yajaira andrade
This review was submitted before 2018 and has not been verified.
8/10 Very good
Jan 13, 2014
El servicio a la habitación es muy lento!
Luis
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Dec 17, 2013
Muy buen hotel satisface las necesidades que toda persona necesita en cuanto a bienestar,seguridad,comodidad exclusiva, diversion .
Verified traveler
This review was submitted before 2018 and has not been verified.
8/10 Very good
Mar 26, 2013
Internet pago
Todo bien lo unico malo es que el internet es pago en las habitaciones.