I needed to add my wife to reservation because she was flying in and would b at the hotel 3 hours before me, i talked to the front desk on phone and lady was very rude. I explained my situation with her that wife would b there early however they said she could not check in unless she had a credit card in her name, mind you i already paid for room which was non refundable, i explained all xards were in my name, and still yet she could not check in. So i had to eat the money i spent on room and booked with the westin in memphis. I will never book a stay at a hampton inn ever...
Brett
Brett,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月2日
Johanna Elisabeth
Johanna Elisabeth,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月31日
Poor Service for Handicapped Guests
I am handicapped and requested an accessible room, we were put in a hearing accessible room, which did not meet ADA requirements for a physically handicapped person. Also, I was stuck in the lift that was supposed to allow my mobility device to access the main Hotel entrance. The desk person had to bring it back to the top and it took sometime to unlock the door so I could get out. The attitude of the desk personel was not overly helpful. Also the daily parking fee was $15 higher than what was quoted to me on the phone. When I brought it to their attention, they were not that concerned. If you have mobility issues, I would not suggest staying here
Adolph
Adolph,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月30日
Great location just off Beal. Overlooks Park.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月28日
All was well except for the air conditioning. It did not work. We never got our room below 74 degrees. 10 degrees cooler in hallways.
Shannon
Shannon,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月24日
jiaqi
jiaqi,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月21日
Will go back!
It was a comfortable clean stay that was within walking distance to fedex forum. The staff were very welcoming and friendly. The area felt safe
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月20日
Grizzlie family
We come to a grizzlies game at least once a year and we always stay there. I love the location and the hotel itself. So comfortable and clean.
Ashley
Ashley,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Vincent
Vincent,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
The location was great. The breakfast was good.
Christie
Christie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月28日
Family trip
Easy check in, more security than expected, and loved the pool being 24 hours.
Megan
Megan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Latasha
Latasha,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Justin Timberlake n Memphis
Excellent location, walking distance to Beal Street and the FedEx forum
Gregg
Gregg,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月22日
Ricardo
Ricardo,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月19日
Amy
Amy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月15日
David
David,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月6日
Beale St. has declined. Safety is a problem. Not at all what I wished to see. The environment is rough. Not the Blues music area it wants was. Sad to see, but when the police force needs to be as heavy as it was, and doors looked at sun down. Its time to find a new place to visit.
Charles
Charles,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
Celebrated my anniversary. We had a great time.
Antissia
Antissia,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月3日
Heinz-Georg
Heinz-Georg,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
Staff was extremely helpful and kind. Hotel stay was great
Cynthia
Cynthia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
Great service, hospitable, and staff waa extremely friendly