The air conditioner and water heater in the room were not warm enough. We needed to put all of our jackets on the top of the blankets even we switched the room temperature to 32 degree. Also, we tried to contact the staff for towel changing during our stay so we used the tablet as they provided. The staff just hung up the phone without replying us and after then that we cannot phone back to them anymore. Besides, we had some enquires before arriving Minn. I waited the reply of their staff for more than 12 hours as the website stated they usually reply within one hour. This really delay my travel schedule and they do not provide any alternative suggestions if they do not provide the goods receiving service.
真實旅客
3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2022年11月15日
不錯的住宿
設備齊全, 房子面積其實不少, 但傢具放置位置不太理想, 令空間感有點焗促.
Yuk Fai
Yuk Fai,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2020年2月27日
Wing yee
Wing yee,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年2月6日
性價比高 雖然距離車站有點距離 但房內設備很充足 夜景都很不錯 very nice 會再次入住 :)
Generally the hotel is in great condition, very clean and comfortable beds. It's true that the space is a bit small for two big suitcases and one small one, we had to remove its useless hamoc but managed to make do after all.
Though it is supposedly near the Umeda complex, the whole area with all its different stations grouped together is rather confusing and it takes time to navigate through the underground shopping areas. And the immediate area of the hotel is rather quiet (with some yummy local restaurants and Aeon supermarket tho two blocks away) and awkward to get around because from Umeda you need to walk through some construction sites (10-15 minutes), and according to google maps buses dont seem to connect to other touristic places so well.
And highly recommend you to provide all the necessary check in info in advance of arrival, it is tedious to input for every traveller on the small ipad and its all manual and no staff there to help you. I dont recommend it at all especially after a long journey....
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2019年12月22日
很棒的住宿
新的民宿房間很乾淨也很棒。地理位置也不錯
lan hsin
lan hsin,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2019年11月12日
Bnb style hotel
By our experience this hotel Is more like a bnb style, for those for need the service of hotel this is not a perfect one to choose
For the convenience, it is close to Osaka station by walk around 10 min walk maximum
The Osaka station is confusing people just remember the department store Lucua and you will get it anyway
The check in was fine ,easy and quick
But the rest it is just fine