Overall ok. Check in and check out smooth. the Sound Bar service need improvement. We wait about 50 mins to get our wine served.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月28日
Jørgen
Jørgen,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月28日
Norunn Mary
Norunn Mary,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月28日
Ulrika
Ulrika,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月27日
Oscar
Oscar,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月27日
Morten
Morten,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月25日
Anbefales
Super god beliggenhed.
Lene
Lene,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月24日
Rizwan
Rizwan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月24日
Lorcan
Lorcan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月24日
Cherie
Cherie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月23日
Bra hotell for pengene
De ansatte er veldig hyggelig
Hotellet ligg perfekt til og er lett å komme seg kor som helst og perfekt shopping mulighet
Men man blir alltid møtt med et smil og får alltid hjelp!
Grunn eg ofte velge dette hotellet
Therese
Therese,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月23日
Fab hotel in Marble Arch
Fabulous hotel. Staff were really friendly and helpful. We had a twin room on 8th floor. Everything you would need was there, kettle, coffee machine, hair dryer. We didnt eat there so cant comment on food. Really close to Marble Arch underground.
Gillian
Gillian,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月23日
Annikken
Annikken,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月22日
Excellent Stay
I am staying at The Cumberland Hotel for four days, and I’m so happy with my choice. On 14th February, I arrived with my mother, who traveled from China for my graduation. We were deeply touched by Janhvi’s warm service. Despite the busy Valentine’s Day and the hotel’s 800-room capacity, she arranged a perfect room and even decorated it with a special message welcoming my mother and congratulating me. It was a heartwarming surprise! The service has been excellent—housekeeping is prompt, the restaurant food is delicious, and all staff are professional. Huge thanks to Janhvi for making our visit so memorable. Highly recommended!
Yilong
Yilong,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月22日
Konumu gayet iyi
Odada değişik bir koku vardı. Geri kalan herşey güzeldi.
Tolga
Tolga,5 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月21日
Nice hotel poor bar service
This is a really nice hotel in a prime location at a reasonable price by London Standards. However, there were some things that let it down.
The lifts: You can only get access to a lift using your room key card. That’s okay but if 6 lifts three seemed to be inactive and one rarely came. Only one ever went to the floor with the breakfast room. Because the lifts don’t have buttons for floors inside that means you can only use the dismayed lift you have called. Consequently there was always queues and overcrowding in the lifts at breakfast and check out time.
The main bar: The staff need to be trained to look for people who have been waiting to be served and to as a minimum acknowledge their existence. Two nights running I and a number of other people weee left completely I acknowledge while the staff served people who just arrived. If you aren’t standing right in front of the bar staff as they were serving someone’s else you didn’t stand a chance. If did catch there. Eye they would loom away. Very unfriendly.
Breakfast: This is a big hotel and very busy. Yet they couldn’t keep your food and drink options stocked up. Glasses for your fruit juice no, want a fried egg forget it. Want an omelette, join a queue for half an hour. Clearly not enough staff in the kitchens to cope with the volume of visitors
Mark
Mark,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月20日
Soumia
Soumia,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月20日
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月20日
Ótimo Hotel
Ótima localização, fácil acesso. Confortável e ótimo e muito bem servido café da manhã!