Upon completion of the check-out, the hotel staff confirmed to us that there was no extra charge and that we could leave at the time.However,after we left the hotel and returned to my homeland, I found that money from my credit card was suddenly deducted by the Hotel at that night. The hotel had never informed me to do that.
I immediately asked the hotel for the reasons through the online message, but I didn't get any responses.
I feel I had been cheated by the Hotel.
I doubt that the Hotel may have hidden charges
or the staff secretly cheated guests.
Nevertheless, We requested and booked the room of a double bed, but the hotel arranged two single beds for us, even the Renovation was next to our balcony. I felt disappointed with the Royal Cliff Beach Hotel.