Stayed here many times! But this was my last stay due to over billing at checkout. All kinds of taxes and resort fees. Not trustworthy!
eirik
eirik,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月16日
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月9日
Moe
Moe,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Laura
Laura,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Great experience!
The stay was amazing from end to end. The bed was comfortable, the Restaurant was amazing (the Cajun pasta was tasty as was the opinion soup), the balcony was cool, everything about the stay was top notch. Thank you!
Greg
Greg,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Pamela
Pamela,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Shawhan
Shawhan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月1日
The hotel was very pretty. They closed their bar/restaurant was closed for a private party and we were never notified of this in advance which was extremely inconvenient as a family there for a cheer competition.
Rowena
Rowena,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Randall
Randall,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月24日
Guillaume
Guillaume,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Best service we’ve ever had!!!
Amazing stay! The staff all around gave excellent service! Only comparison I have is the Ritz, and I feel ZaZa’s attention to detail was superior! We will certainly be back to stay here!
Blake
Blake,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月8日
Upon checking, the front desk wouldn’t check me in unless my husband was there, the reservation was under his name, even though we have the same last name.
The hotel is in need of renovation for sure. The carpets look dirty and old. The room was ok, but definitely past its prime. Valet staff were very nice and attentive.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Beautiful hotel
The hotel and lounge were beautiful. The staff was very helpful and we used the shuttle twice. Our room was clean and the bed was very comfortable. My only complaint was that there was a lot of noise in the hallways in the morning- the doors slam loudly.
Julie
Julie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
Awesome service from front desk. Super friendly A+++
Lynn
Lynn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月22日
Great service. True full service hotel.
Janis
Janis,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月15日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月12日
Chillin In Houston
Other than dim lighting everywhere it’s a fine stay in Houston - close to the Museum district. Friendly, lots of attention and help.
Oreste
Oreste,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月10日
Staff was very helpful but this being our first time my wife and I didn’t know what to expect but heard it was great hotel. For the price we spent the room was very basic but the very kind receptionist upgraded our room when we spoke to her. The new room was a suite but again very basic, A/C did not work at all, shower did not drain the water so we showered with water up to our ankles. Live and learn but unfortunately would not recommend.
Kirby
Kirby,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月4日
I have mixed reviews because I love Zaza hotels but there are a few issues with this location. The room I booked was small with rolled, old carpet and outdated furniture but the lobby was very nice. The service and hospitality was great everywhere except the bar. I had to flagged down the bartenders any time I needed something and felt like they really didn’t want to be there. It wasn’t busy and several people were having to wave and beg for attention. I still would return because I love the hotel line but will probably dine and drink elsewhere.