Rooms are on the smaller side but very clean, the food is average. The property is small and easy to navigate. The beach is beautiful. The staff was always friendly and helpful. Overall it was a great value for the money.
Laura
Laura,3 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年9月24日
Todo excelente
Solo los alimentos poca variedad
Fuera de eso todo muy bien
Oscar
Oscar,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月24日
Jay
Jay,4 晚旅行
Travelocity 真實旅客評語
6/10 不錯哦
2024年9月23日
The resort is typical for the area. What the issues are dining not as advertised. All the restaurants that were advertised were not functioning there was not air conditioning in the main dining area. Temperatures were over 90 F not enjoyable sweltering while you eat. It was like that everyday for our nine day stay. The dive shop did not have the minimal equipment inventory to supply customers.There were some good amenities such as a beautiful beach area, wonderful beach area personnel, and Camila our diving instructor who was awesome. I will not recommend this resort due to the discomfort of the main restaurant area and quality of food and we were only allowed to eat at the “specialty restaurants” three days of our nine day stay. There were also misleading information on the website description of the facilities and they should definitely be reviewed and corrected.
Edwin A
Edwin A,9 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年9月23日
Do urself a favor & book elsewhere! The grounds & wait staff are the only thing good. There is mesh above your heads when you r tryin to sleep that is filthy! The bedsheets are not clean and the rooms have a massive musty smell of bug spray. The walls have dirty rubbed spots all over them like a kotamundi took poops all over them and then they didn't clean or repaint. A/C never turned off so your clothes stay damp even the ones you haven't worn. The front desk clerks are all RUDE and always seem to act like you are bothering them. Telling you to step aside while u make a discission, as you are not important, of what hot place you would like 2 eat at next. U also could only eat at 3 specialty dinning 4 a 9 day stay. which is crazy and they are always claiming they are full.(when u get there seats are empty) Is it because they don't have enough food? I mean, I stood in line...the next person can wait their turn. Eating at a specialty restaurant isn't special. We had to eat outside with the mosquitoes and HEAT!!!!!! And the food isn't even subpar. Then when you thought you won the lottery because you finally get an A/C dinner the chef for the Asian place shows up with a massively bloody, dirty chef shirt. GROSS! What a waste of food as plates get thrown away. It's just awful! Towels were hard and scratchy.(if you get a towel) Take my word BOOK SOMEWHERE ELSE! If u want 2 b a HOT STICKY MESS AND LOOSE WEIGHT ON YOUR VACATION THIS IS YOUR PLACE! OTHERWISE BOOK SOMEWHERE ELSE!
Cindy
Cindy,9 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年9月23日
Los meseros en restaurantes no estan muy al pendiente
Raul Alejandro Garza
Raul Alejandro Garza,3 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年9月18日
We were supposed to stay for four nights but we only stayed 2 bec it was the worst hotel experience of my life as we checked in they had us sign booklets of waivers and when I asked to have it explained I was yelled at by three reps that were checking us in, during the stay the staff were constantly yelling at guest, refused to clean our room or change towels the rooms are filthy covered in mold and insects nothing is as advertised… I can keep going basically worst place save your money and go elsewhere
Leah
Leah,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月18日
Property is a bit distant from the downtown area it gets expensive to ride a taxi back and forth
Lilia
Lilia,6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月17日
Great experience overall
Charles A
Charles A,6 晚旅行
Orbitz 真實旅客評語
8/10 非常好
2024年9月13日
Sheryl
Sheryl,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月12日
Dwight
Dwight,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月11日
Marina
Marina,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月9日
The first room we were in the fridge did not work. We moved to a first club room and the roof leaks brown stuff all over the bedding and our luggage. The staff was great, especially first club staff. The food was alright. The hot tub didn’t really get hot and was supposed to be for those 16 and older but constantly had littles in there.
Elham Al
Elham Al,5 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年9月8日
Natalie
Natalie,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月5日
Great!!
Steven Patrick
Steven Patrick,5 晚好友同遊
Expedia 真實旅客評語
4/10 一般般
2024年9月4日
Ashlynn
Ashlynn,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月4日
Always an excellent stay. The staff is amazing. Nice rooms and facilities. Volleyball is fun twice each day on the beach. Saw 16 different star fish while snorkeling right there at the resort beach.
Jay
Jay,4 晚家庭旅遊
Travelocity 真實旅客評語
2/10 不太好
2024年9月4日
Leah
Leah,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月3日
Comida de muy mala calidad. Pocas opciones.
Alvaro Ramirez
Alvaro Ramirez,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月3日
Liked the peaceful presence around second pool.
Also it is small so easy to get around.
Rebecca
Rebecca,14 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月1日
Florence
Florence,5 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月28日
Personal poco proactivo la espera para realizar el Checkin es demasiado tiempo una sola persona para realizarlo, pocas opciones del menú en buffet, en cuanto a la estancia en la Habitación confortable y personal de Limpieza bien realizado su trabajo siempre limpio, en cuanto al personal de restaurantes poco amables no atienden al cliente tiene que estarles buscando para que te atiendan con la bebida, la comida fría y pocas opciones de menú como también para poder ingresar a las restaurantes de reserva tiene que tener cierta cantidad de reservaciones a nosotros únicamente pudimos ingresar a 2 por tener únicamente 5 noches.