Escape to the heart of Nairobi Upper Hill at Serene Valley Apartments & Spa. Savor a deep-tissue massage or aromatherapy in the onsite spa, then unwind by the outdoor pool or explore the garden. With free in-room WiFi and perks like a hair salon and children's pool, this hotel has something for everyone.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Bar
Spa
Pool
Gym
Laundry facilities
Free parking
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
24-hour fitness center
Steam room
Children's pool
Room service
Coffee shop/cafe
Massage/treatment rooms
Terrace
Feel at home (6)
Children's pool
2 bedrooms
Kitchen
Private bathroom
Separate dining area
Living room
Room options
Available filters for rooms
Showing 2 of 2 rooms
View all photos for Elite Apartment, 3 Bedrooms, Accessible, Ensuite
Kenyatta International Convention Centre - 4 min drive
Nyayo National Stadium - 5 min drive
Strathmore University - 5 min drive
Yaya Centre - 7 min drive
Getting around
Nairobi (WIL-Wilson) - 11 min drive
Jomo Kenyatta Intl. Airport (NBO) - 29 min drive
Syokimau Station - 26 min drive
Nairobi Station - 28 min drive
Syokimau SGR Railway Station - 29 min drive
Restaurants
Pork Centre (Nairobi West Mall) - 4 min drive
One Stop Coffee Shop - 4 min drive
BBQ Central - 18 min walk
Taidys Tavern Upperhill - 14 min walk
Summerdale Inn - 4 min drive
About this property
Serene Valley Apartments & Spa
When you stay at Serene Valley Apartments & Spa, you'll be within a 15-minute drive of Nairobi National Park and United Nations Office at Nairobi. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy. There's an outdoor pool and a bar/lounge, and in-room conveniences include washing machines and refrigerators.
Languages
English
At a glance
Hotel size
64 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 8:00 AM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Special check-in instructions
The front desk is open Monday - Friday (12:30 PM - midnight) and Saturday - Sunday (9 AM - 10 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Free secured, covered onsite self parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children's pool
Fence around the pool
What to do
Access to nearby outdoor pool
Services
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free grocery shopping service
Hair salon
Luggage storage
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Garden
Terrace
Television in common areas
24-hour fitness center
An outdoor pool
Full-service spa
Massage/treatment rooms
Steam room
Reception hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Room amenities
Be entertained
Smart television
Cable TV channels
Netflix
Streaming services
Home comfort
Portable fan
Washing machine
Sleep well
2 bedrooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Separate dining area
Separate living room
Freshen up
2 bathrooms
Deep soaking bathtub
Bathtub or shower
Towels
Stay connected
Free WiFi (speed of 50+ Mbps)
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Oven
Cookware, dishes, and utensils
Dining table
More
Daily housekeeping
Special features
Spa
Serene Valley spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately KES 1000 for adults and KES 800 for children
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Pool, spa, & gym (if applicable)
Pool access available from 6 AM to 6:30 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: M-Pesa.
Cashless transactions are available.
Also known as
Serene Valley Apartments Apartment Nairobi
Serene Valley Apartments Apartment
Serene Valley Apartments Nairobi
Serene Valley Apartments
Serene Valley Apartments Spa
Serene Valley Apartments & Spa Hotel
Serene Valley Apartments & Spa Nairobi
Serene Valley Apartments & Spa Hotel Nairobi
Frequently asked questions
Does Serene Valley Apartments & Spa offer free cancellation for a full refund?
Yes, Serene Valley Apartments & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Serene Valley Apartments & Spa?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6 AM to 6:30 PM.
Are pets allowed at Serene Valley Apartments & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Serene Valley Apartments & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Serene Valley Apartments & Spa?
Check-in start time: 8:00 AM; Check-in end time: midnight. Check-out time is 10 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Serene Valley Apartments & Spa?
No, this hotel doesn't have a casino, but Lucky 8 Casino (7-min drive) is nearby.
What is there to do at Serene Valley Apartments & Spa and nearby?
Serene Valley Apartments & Spa has a spa, an outdoor pool, and a 24-hour fitness center, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Serene Valley Apartments & Spa?
Yes, there's an onsite restaurant.
Does Serene Valley Apartments & Spa have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Does Serene Valley Apartments & Spa have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes cookware, a refrigerator, and a microwave.
What's the area around Serene Valley Apartments & Spa like?
Serene Valley Apartments & Spa puts you in Nairobi Upper Hill, in the heart of Nairobi. Popular attractions include Nairobi National Park, which is 10 minutes away by car.
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Serene Valley Apartments & Spa Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
8.0/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 14, 2023
Great stay, highly recommend!
Serene Valley Apartments and Spa is an amazing experince in customer service and kindness. We were three colleagues whoi shared an apartment and the bedrooms are big and the living area as well. Also had washer/dryer in the apratment which was a big plus. Beds are a little firm so if you're used to the softer mattress be aware. Also, there was no ATM close by so make sure you get your cash somewhere else. They did have card payments in the restaurant but not the spa (seperate company).
Sandra
Sandra, 6-night trip
8/10 Very good
Sep 8, 2018
Great people, Very clean, Happy to stay in this appartment. but only thing is wifi slow