預訂了8日7夜。第三晚,我們在房間中分別發現1大1小的曱甴(蟑螂)。我們從未在其他酒店中遇過。我們於半夜約12時打電話到前台,他們花了約十分鐘才派職員上來處理。我們在早上到前台作正式投訴,前台對昨晚的事完全沒有記錄。期間一位男職員聽到還說這不是曱甴,我們立刻展示照片及影片他才沒再和我們爭論。及後他們安排我們調到同層另一房間及送上一些生果致歉。
另一問題是廁所在使用過後會有一股公廁般的尿臭味,相當難聞,使我們在每次執房後都盡量拖後使用廁所的時間,以減少臭味的存在時間。
酒店位於巷內(於Picnic Hotel對面,Bizotel旁轉入),的士/Grab司機都不易找到。附近有多間7-11、按摩店及晚上有流動食物攤販可作宵夜。酒店設施新,但走廊照明不足,比較暗。因為我們訂了7晚,他們送了一個下午茶給我們。員工友善,除了該名男職員。距最近BTS站約7-10分鐘步程。
Booked for 8 Day 7 Night, there were 1 big 1 small cockroaches at our 3rd night. We never met this situation before in any hotels, we called the front desk at 12 midnight, they need near 10 minutes to send a staff. We made an official compliant in the morning, the front desk didn’t have any record. One of the staff even said that is not a cockroach, until we showed our photographs and video as evidence. They moved as to another room in the same floor and sent us some fruits as a note of apology.
Another problem is that the toilet would have a disgusting smell after used. It made us hesitate to use it after they made up our room.
The hotel located in a lane (opposite of Picnic Hotel, turn when you see Bizotel) where the taxi (Grab) driver can’t locate it. There are a few 7-11, massage shops and some stalls at night for supper. The hotel facilities are new, but the corridor are quite dark. As we stay for 7 nights, they serve us a complimentary afternoon tea. The staff are nice except that male staff. 7-10 mins walk to the nearest BTS station.