Just bad... the reception close at 6:00pm without specifying it on the confirmation email. We arrived at 7:00pm and could not get in. We tried to call them. In the beginning, no one was answering the call. And then, after a moment, they just kept saying no one was there, the reception was closed, blah blah blah. At the end, we said we can pay extra. They asked for 20 euros, and then after 15mins, they come. Come on..... IT IS SIMPLY RIDICULOUS. I will NOT recommend this to anyone !