Smoky Falls Lodge is a great choice for a stay in Maggie Valley. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. The helpful staff and location get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
33 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
What to do
Horse riding nearby
Skiing nearby
Services
Front desk (limited hours)
Laundry facilities
Facilities
Picnic area
Banquet hall
Firepit
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per accommodation, per stay, plus a one-time cleaning fee of USD 25.00
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Also known as
SMOKY FALLS LODGE Maggie Valley
SMOKY FALLS Maggie Valley
SMOKY FALLS
SMOKY FALLS LODGE Lodge
SMOKY FALLS LODGE Maggie Valley
SMOKY FALLS LODGE Lodge Maggie Valley
Frequently asked questions
Does Smoky Falls Lodge offer free cancellation for a full refund?
Yes, Smoky Falls Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Smoky Falls Lodge?
Yes, pets are welcome. There's a charge of USD 25.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Smoky Falls Lodge?
Yes, there's free self parking.
What are the check-in and check-out times at Smoky Falls Lodge?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Smoky Falls Lodge and nearby?
Have fun with nearby winter activities like skiing. Smoky Falls Lodge also has a picnic area.
Are there restaurants at or near Smoky Falls Lodge?
Yes, there's an onsite restaurant.
What's the area around Smoky Falls Lodge like?
Smoky Falls Lodge is a short 8-minute walk from Wheels Through Time Museum and 17 minutes' walk from Maggie Valley Festival Grounds. Travelers say that the lodge is in a great location.
Smoky Falls Lodge Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
Dec 11, 2024
Charming, older property but poor services
Need to work on customer experience. No vending machines or hotel store. No in-room info on TV stations/local places to eat. Desk clerk unfamiliar with local restaurants, recommended places that were closed. Lobby closed, no one available for customers before 11am. Comfortable bed, pillows worn, lumpy, flat. These are such easy things to address and would make a big difference to guest experience.
melanie
melanie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 10, 2024
Excellent stay.
Jerry
Jerry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2024
Weekend Getaway
Stayed here for the weekend with friends. The rooms were spacious and clean. The little restaurant/bar was a huge plus and had live music Friday night. We will definitely stay here next time we are in the area.
Larry
Larry, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2024
I've started multiple times, the rooms are always clean. Nothing fancy but clean well kept furniture.
joan
joan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
Marianita
Marianita, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
It was marvelous the bed was a bit firm for our liking but it was such a pleasant experience would highly recommend!
Kelly
Kelly, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Cathyerne
Cathyerne, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 13, 2024
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 12, 2024
Good stay
Enjoyed our stay. The food in the restaurant was great.
Verified traveler
2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 11, 2024
My complaint is with the mattress. The bed is a mattress on a wood platform. It is not secured. Lean up against the wall in bed and ur mattress slides off into the floor.
Other than that? I’m not sure this is normal as they did recently have severe flooding.
Otherwise ok place. Quiet. BR clean.
Anita
Anita, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
Vic
Vic, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 3, 2024
I Will Stay Here Again
We enjoyed the stay. The hotel had recently been flooded, so they were still working through their issues. The room was spacious, but the A/C unit was a little loud. The food in the restaurant was excellent.
James
James, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 31, 2024
Hope
Hope, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Judith
Judith, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 20, 2024
The staff was very kind
Deborah
Deborah, 5-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 19, 2024
Helle
Helle, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 27, 2024
April
April, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 27, 2024
Do Not Stay Here
On Hotels.com I reserved (2) rooms for my stay. I had another friend with me. Once we arrived there I was told that a second room was not available. I showed the person in the office my confirmation and printout but quite honestly she could not have cared less. I was told that I should have called instead of booking through Hotels.com. If the people at this hotel know there is a problem with booking on the app and they continue to use it for room reservations then that should tell potential guests all that they need to know. It is my opinion this hotel does not care at all about customer service or satisfaction and I would recommend that everyone enjoy their stay somewhere else.
Ty
Ty, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2024
Great location
Larry
Larry, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 21, 2024
Great property! We would definitely stay again! The only thing is if you need service or WiFi this wouldn’t be the hotel for you. There is service in spots but we didn’t really have service in our room which was completely fine with us!
Parker
Parker, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 17, 2024
Room was very clean other than the ceiling had a bunch of cob webs and the cleaning person had a envelope that said tips are appreciated sitting on the entertainment counter under the tv remote giving the feeling of having to tip.
Kyle
Kyle, 1-night family trip
Verified Expedia guest review
6/10 Good
Sep 16, 2024
Steven
Steven, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 13, 2024
Creekside bar
Was a great place. Huge room with 2 king bed and 1 queen. No elevator but only 2 floors. Bar downstairs was loud till about 10. Hotel has a cool outside area on the creek. Parking is bad until the bar closes. But great place!! Will stay again!!