Located in the heart of Old Town, Hotel FRANQ offers a serene retreat with a garden and library. Connect to WiFi, indulge in meals at Restaurant FRANQ, or take advantage of bike rentals. The helpful staff has left a lasting impression on previous guests.
Charleroi (CRL-Brussels South Charleroi) - 83 min drive
Antwerp-South Station - 7 min drive
Antwerp Central Station - 15 min walk
Antwerp (ZWE-Antwerp Central Train Station) - 15 min walk
Airport shuttle (surcharge)
Restaurants
Café De Zwaan - 1 min walk
Thai By Sanito - 2 min walk
Fiera Antwerp - 3 min walk
Hotel FRANQ - 1 min walk
Den Echo - 3 min walk
About this property
Hotel FRANQ
Located just 4 mi (6.4 km) from the airport, Hotel FRANQ offers a shuttle (available 24 hours). Guests can visit the fitness center for a workout or grab a bite to eat at Restaurant FRANQ, which serves breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights at this luxurious hotel. The helpful staff and overall property condition get good marks from fellow travelers.
Languages
Dutch, English, French
At a glance
Hotel size
42 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Belgian license plates must register their vehicle with the city in advance.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (EUR 25.00 per night)
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–10:00 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Bike storage
Facilities
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Library
Fitness center
Bicycle parking
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Double-glazed windows
At least 80% lighting from LEDs
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 39
Wheelchair-accessible path of travel
Wheelchair-accessible parking
16 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Hallway handrail height (inches): 35
Handrails in stairways
Stairway handrail height (inches): 35
Front entrance ramp
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Special features
Dining
Restaurant FRANQ - This fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required.
Franq Bar - This bar serves light fare only. Open daily.
Awards and affiliations
The property is a member of Relais & Chateaux.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.97 per person, per night
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 28 per person
Airport shuttle service is offered for an extra charge of EUR 78 per room (one-way)
Children & extra beds
Cribs/infant beds are available for EUR 50.0 per night
Rollaway beds are available for EUR 90.0 per night
Parking
Covered self parking costs EUR 25.00 per night
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Franq Antwerp
Franq Antwerp
Franq
Hotel FRANQ Hotel
Hotel FRANQ Antwerp
Hotel FRANQ Hotel Antwerp
Frequently asked questions
Does Hotel FRANQ offer free cancellation for a full refund?
Yes, Hotel FRANQ does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel FRANQ?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel FRANQ?
Yes. Self parking costs EUR 25.00 per night. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Hotel FRANQ?
Yes, an airport shuttle is available. The charge is EUR 78 per room one-way.
What are the check-in and check-out times at Hotel FRANQ?
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Check-out time is noon.
What is there to do at Hotel FRANQ and nearby?
Hotel FRANQ has a fitness center and a garden.
Are there restaurants at or near Hotel FRANQ?
Yes, there's an onsite restaurant, Restaurant FRANQ.
What's the area around Hotel FRANQ like?
Hotel FRANQ is a short 6-minute walk from Antwerp Market Square and 15 minutes' walk from Antwerp Zoo.
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Hotel FRANQ Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 24, 2024
Very elegant hotel with great staff.
Nicole
Nicole, 1-night trip
10/10 Exceptional
Sep 4, 2024
Fantastic Hotel
Very good hotel, short walk to the old town and not too far from the train station
The hotel staff are fantastic and very obliging
We would recommend this hotel to anyone looking for a luxury stay
Paul
Paul, 3-night trip
10/10 Exceptional
Aug 7, 2024
A beautiful hotel with high quality services and decor. I look forward to future visits.
Eddie
Eddie, 2-night trip
6/10 Good
Nov 20, 2024
Fine
Nice hotel and good locations. Friendly staff and nice breakfast. But the condition of the rooms and corridors was outdated and needing maintenance.
Shahrooz
Shahrooz, 1-night trip
10/10 Exceptional
Jun 30, 2023
Great stay
This is a wonderful hotel with excellent staff located in a great location for shopping and eating.
Susan
Susan, 5-night trip
10/10 Exceptional
Jun 4, 2024
It was an amazing time at this hotel the staff was awesome and extremely helpful. I would definitely stay at this property again and recommend it to friends and family.
Ginger
Ginger, 2-night trip
10/10 Exceptional
Sep 20, 2023
Gorgeous property with superb staff and rooms
Jason
Jason, 1-night trip
10/10 Exceptional
Apr 29, 2024
Well located. EXCELLENT restaurant.
Philip
Philip, 2-night trip
10/10 Exceptional
Jan 22, 2024
The hotel and restaurant were lovely. Great location. Staff friendly and helpful. Would stay here again!
Sarah
Sarah, 2-night trip
10/10 Exceptional
Oct 23, 2023
Would absolutely stay again
Excellent stay. Very welcoming staff and very helpful. Great central location.
Karen
Karen, 2-night trip
10/10 Exceptional
Jun 20, 2024
Beautiful heritage hotel with great service!
The location is great , close to most of the sightseeing spots, but in a quiet location! Also, this hotel itself is full of beautiful history for you to explore!
All the staffs are friendly and helpful, especially, the girl in the front desk, Marianne , who help me to book all the great restaurants during my stay!
Carl Hou
Carl Hou, 2-night trip
10/10 Exceptional
Sep 8, 2023
Netta was really helpful
Beautiful hotel and great location
Ricky
Ricky, 1-night trip
10/10 Exceptional
Nov 10, 2023
Beautiful hotel - very well appointed and well staffed. Rooms were a good size for Europe and beds very comfortable with nice linens.
Especially loved the welcome glass of Prosecco during check in!
Great stay and beautiful area!
Jayne
Jayne, 2-night trip
10/10 Exceptional
Jun 28, 2024
This is the perfect place to stay in Antwerp. It’s located centrally - close to the train station, historic town square including the church designed by Ruben, and is walkable to local hangouts and shopping areas. The hotel has a cool history being a former bank and the staff are knowledgeable about this history and the area.
Jill
Jill, 1-night trip
10/10 Exceptional
Dec 23, 2023
Really enjoyed our stay. Great staff, room was spacious and good. Comfy bed. Really close to everything.
Wessel
Wessel, 1-night trip
10/10 Exceptional
Feb 5, 2024
Everything was absolutely perfect!
Vincent
Vincent, 1-night trip
10/10 Exceptional
Jan 3, 2023
Charming small hotel in beautiful mansion. Excellent Michelin * restaurant. Close to historic center of Antwerp.
Mark
8/10 Very good
Sep 24, 2023
Very friendly staff, good choices for breakfast. Constructing work in front of the hotel.
Axel
Axel, 3-night trip
10/10 Exceptional
Mar 21, 2024
Exceptional stay!
Everything was marvelous from the glass of Prosecco at checkin to the impeccable service to the very last minute. Cannot say enough about the solicitude of the staff.
Theresa
Theresa, 3-night trip
10/10 Exceptional
Apr 3, 2024
Excellent hotel in a great location
Lovely hotel stay in Antwerp with the family. The staff are exceptional and the stay was very comfortable and pleasant. A great location just a couple blocks from the old town and a few blocks to the Diamond district. Make sure to ask the front desk for any recommendations you need as all their suggestions were great. We would definitely stay here again and recommend it highly.
David
David, 2-night trip
10/10 Exceptional
Sep 4, 2024
I was so happy that I chose Hotel FRANQ for my last stop in Belgium - at the end of a trip when you start to get a little bit tired. The staff was remarkable, going above and beyond in every way. The room was spacious and comfy - the right amount of luxury without being stuffy. And, as a treat I had dinner one night at their Michelin starred Restaurant FRANQ and the food and the staff were amazing. I loved this place and would choose it again if I were to visit Antwerp again.
Donna
Donna, 2-night trip
10/10 Exceptional
Aug 24, 2023
Nice building
michael
michael, 1-night trip
10/10 Exceptional
May 28, 2023
Good location about 5 minutes for the main square but far enough away to be quiet and not get disturbed by bars and restaurants
David
David, 3-night trip
10/10 Exceptional
Sep 9, 2023
The road works were challenging but the hotel coped very well with the limited access
Gillian
Gillian, 3-night trip
8/10 Very good
Dec 3, 2023
Comfortable, clean and great location
Weekend stay, our room faced the courtyard and was very quiet & comfortable. Hotel is well located within walking distance to old town & the port. We walked from the train station to the hotel and it was okay distance if you don’t have a lot of luggage but a taxi may be a better choice