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Hotel Murano Phang-Nga Bay

2.0 star property
Bayfront Phang Nga hotel with restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Murano Phang-Nga Bay

Standard Double Room | Desk
View from property
Interior detail
Reception
Breakfast, lunch, dinner served; Thai cuisine

Reviews

7.4 out of 10

Good

Popular amenities

  • Airport transfer
  • Laundry facilities
  • Air conditioning
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • In-room childcare (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Twin Room

Standard Twin Room | Desk

Standard Twin Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Free bottled water
In-room massage
Desk
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Desk

Standard Double Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Free bottled water
In-room massage
Desk
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
7/14 Moo 1, Tambon Ko Panyi, Muang Phang-Nga, Phang Nga, 82000

What's nearby

  • Ao Phang Nga National Park - 2 min walk
  • Phung Chang Cave - 8 min drive
  • Somdet Phra Srinagarindra Park - 8 min drive
  • Phang Nga City Pillar Shrine - 11 min drive
  • Khao Phing Kan - 44 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 55 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Amazon Coffee - ‬6 min drive
  • ‪เล็ก เยาว์ อาหารตามสั่ง - ‬9 min drive
  • ‪Hink - ‬9 min drive
  • ‪Café Amazon - ‬8 min drive
  • ‪The Pizza Company ปตท พังงา - ‬7 min drive

About this property

Hotel Murano Phang-Nga Bay

Situated on the bay, Hotel Murano Phang-Nga Bay is a great choice for a stay in Phang Nga.

Languages

English, French

At a glance

DONE

Hotel size

    • 9 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 9 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7 AM - 9 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Fishing
  • Ecotours nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Terrace

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This café specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one way)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

This property accepts credit cards.

Also known as

Murano Phang-Nga Bay
Hotel Murano Phang Nga Bay
Murano Phang Nga Bay Phang Nga
Hotel Murano Phang-Nga Bay Hotel
Hotel Murano Phang-Nga Bay Phang Nga
Hotel Murano Phang-Nga Bay Hotel Phang Nga

Frequently asked questions

Does Hotel Murano Phang-Nga Bay offer free cancellation for a full refund?
Yes, Hotel Murano Phang-Nga Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Murano Phang-Nga Bay?
Sorry, pets aren't allowed, but service animals are welcome.
Is airport shuttle service offered by Hotel Murano Phang-Nga Bay?
Yes, an airport shuttle is available. The charge is THB 1500 per vehicle one way.
What are the check-in and check-out times at Hotel Murano Phang-Nga Bay?
Check-in start time: 2 PM; Check-in end time: 9 PM. Check-out time is 11 AM.
What is there to do at Hotel Murano Phang-Nga Bay and nearby?
Have fun during the warmer months with activities such as fishing. Additional recreation nearby includes ecotours.
Are there restaurants at or near Hotel Murano Phang-Nga Bay?
Yes, there's an onsite restaurant that offers Thai cuisine.
What's the area around Hotel Murano Phang-Nga Bay like?
Hotel Murano Phang-Nga Bay is located on the waterfront, a short 2-minute walk from Ao Phang Nga National Park and 2 minutes' walk from Phang Nga Bay.

Hotel Murano Phang-Nga Bay Reviews

Reviews

7.4

Good

8.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

2/10 Poor

DON'T DO IT!!
Well what is there to say apart from DON'T DO IT!! PROS Food we had whilst deciding what to do next was ok The old man next door who helped us to escape was an angel as NO way of getting out of this place, we waited over 20 mins and no traffic passed us apart from kids on bikes who seemed amused by our presence here, even he man at the bus terminal said 'you're going where? Why??' Then when we got back there 2 hours later said 'I did warn you it isn't somewhere you should be staying!' CONS Room was dirty, fridge was that filthy you had to force the door open, walls were filthy but apparently this is ok as it's only from the condensation and when I asked to move rooms the lady said they are all the same The air con blew in whatever smells were cooking in the kitchen next door so that would be pot luck as to what someone had ordered There is absolutely nothing in the town it was like a ghost town just needed the tumbleweed and the scene would have been complete The room had no windows and when we went in that much air freshener had been sprayed that we couldn't breath, needed to be classified as a confined space All in all don't waste your money on booking here, it cost us a fortune to get back to phuket island and a whole lot of travel on top of what we had already done. We missed out on seeing Panyee Village because of this hotel so not happy.
Wayne, 3-night romance trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

2/10 Poor

Staff at this place are abusively rude. One person who speaks no English (even though most guests are non-Thai) simply appeared angry all the time and did not address concerns. The owner, who was contacted mainly by phone, behaved as if she regarded her guests as a nuisance. My air conditioning was not working and I am extremely sensitive to heat and humidity -- which is why I paid for an air conditioned room. Late in the evening and with no other hotels close by, the owner suggested I leave if I was satisfied rather than solving the problem. The hotel mismanaged organizing tour arrangements (I had to redo them myself). The room itself is spotlessly clean but very basic for the price paid. There is a thin sliver of hand soap and no shampoo or other amenities. Breakfast is inedible: sliced cheap white bread with a communal tub of congealed margarine and spreads that cannot be described as jam given their artificial content. All in all, this establishment is a disgrace and Expedia should cease doing business with it.
2-night trip
Verified Expedia guest review

8/10 Very Good

Perfect for taking private tours before the crowds
We stayed there for one night to visit the Bond island and Panyi village privately before the groups. The owner was very kind to organise us the private boat and make us private tours to the Monkey temple and the Cave temple. And over our expectations, she was our taxi driver to Donsak as we left to koh Phangan. When booking this hotel keep in mind that there is nothing in the walking distance so you can enjoy your evening just in your room.
Karin, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Pang Nga is really beautiful, but avoid this hotel
We chose the hotel based on the reviews; 9 out of 17 reviewers awarded a 10/10 and the average was 8.4. There was only 1 negative review, but that mentioned an infestation of rats and that sounded unrealistic. When we arrived, the reception was unmanned. Not a good start, but in a smaller hotel that can happen as people have multiple roles. First we waited for a bit, then rang the bell. When nobody showed up, we waited some more and then called the numbers we could find. The second number we tried got answered and not much later somebody finally arrived. We were then told the room we booked wasn't available anymore. Apparently somebody else came and they gave them our room. There was only 1 other room available. That room did not have any windows, I don't like that, but for a single night, I can live with that. The real deal breaker however, was that, before entering, the room, the receptionist emptied a can of air freshener in the room. The smell was so strong, it could mask just about anything. Needless to say we didn't stay for the night to find out if the other negative review perhaps was accurate. Pang Nga is really beautiful and worth visiting, but avoid this hotel.
Peter, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Just the very best hotel in Phang-Nga Bay.
The very best Murano Hotel the staff are so natural and friendly so good to be around.Rooms were excellent quality furnishings and spotless great beds I cant recommend it enough.Food was amazing great pizza help yourself to brekky coffee great. Kanchana the hotel manager was amazing so friendly she made you feel right at home arranged a personal trip in a longtail boat out to the four islands including the James Bond Island.For Joy and myself we arrived on a scooter as Murano Hotel is in a very quite location and having scooter just made the stay that much better.We only intended to stay one night but was made so welcome we extended and will be back again next year for sure. Thank you Kanchana for a pleasant stay.O and thanks for the Apple???? Lionel & Joy Angel.
Lionel, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Awesome management and great food!
The hotel manager was amazing. She took care of our James Bond island excursion. She drove us to Chalong Bay (rum distillery) and the airport. She also gave us fresh pineapples, watermelon, and mango. We became friends and went to a local bar for drinks also. I will never forget this experience and would definitely return. Thank you Kahn!
Eric, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great for national park
Had a great stay at hotel murano , amazing location and beautiful area - even drove us to our next hotel. If we're ever in the area will stay again.
HARRIET, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay
Hotel service was exceptional. Beds and pillows are of superior quality. This hotel is located in the bay, so travellers should have a scooter or car to get to this hotel. Pizza is delicious and so is the coffee. Would stay here again. Easy access to boat pier to visit islands. Proprietor Nancy very helpful and trustworthy with recommendations for trips and tours in the area.
Verified Hotels.com guest review

10/10 Exceptional

BEST HOTEL IN PHANGNGA!!!
Hotel Murano is simply excellent. The staff here are great so friendly and helpful. The hotel is modern and clean in a great location. I would recommend this hotel to anyone!
Verified Expedia guest review

10/10 Exceptional

Was awesome place. Pizza was amazing. Met some fellow travelers which was awesome. My favorite was the staff they were really fun to hangout with. Made it an awesome experience!
Verified Expedia guest review

8/10 Very Good

Stop pour phang nga bay 1nuit
Super pour dormir avant ou après la visite de phang nga bay: présence d'un ponton juste à côté. Après autour il n'y a pas grand chose niveau animation, c'est reposant par contre. Il y a un restaurant et de quoi acheter quelques bricoles. Accueil très sympathique en mode décontracté. Apparemment la responsable très gentille et qui parle anglais va partir vivre à Bangkok, cela risque de compliquer les choses car l'autre personne ne le parle pas. Lits, serviettes et sol propre. Malheureusement l'état général de la chambre est vieillissant, manque d'entretien: frigo, toiles d'araignée, tâches d'humidité... Petit déjeuner basique. Bilan: un peu cher au final en comparaison avec d'autres hôtels bien meilleurs et dans la même gamme de prix. Par contre super niveau situation. Une nuit ok mais pas plus. C'est dommage.
thomas, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Bon accueil près de la baie de Phnang gna
Gérante prévenant voulant arranger les clients. Très sympa.
serge, 2-night trip
Verified Expedia guest review

8/10 Very Good

MARYLINE, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Allez-y sans hésiter!
Idéal pour visiter la baie au petit matin! Logement propre et tout confort (bonne literie, climatisation, douche chaude..). Personnel adorable.
EROL, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

Parfait, jusqu’à ce que.....
Excellent accueil, personnel gentil et dévoué quoique un peu familier, chambre très propre sans fenêtre et passablement vétuste. Facilité pour effectuer la visite de la baie, l’hotel réserve pour vous et l’embarcadère est situé juste en face, excellent emplacement. Jusque là, à ce prix, tout est parfait. Arrivé au soir, ,on réalise que l’hotel est infesté de rats et qu’ils se promènent dans les plafonds toute la nuit. Nous avons peu dormi et avons trouvé é la situation franchement inacceptable. Nous ne croyons pas que rats entrent dans les chambres mais nous n’avons pas apprécié . Nous avions réservé pour deux nuits, nous ne sommes restés qu’une seule. La propriétaire n’a pas parue surprise de la raison pour laquelle nous écourtions notre séjour. Comme elle savait le problème d’infestation par les rats, nous aurions apprécié être remboursés, ce qui ne nous a pas été offert. Je fais ce commentaire car, lorsque j’ai réservé cet hôtel, j’aurais apprécié être mise au courant de la situation.
Nathalie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel with low prices
The hotel was very comfortable and clean. The staff was also very friendly and helpful. They helped me to book a tour with a private boat and for transportation to the airport
Leonardo, 1-night trip
Verified Expedia guest review

8/10 Very Good

Etape à Phang Nga - James Bond island
Etape entre Krabi et Phuket, très bonne idée. Super accueil, propose une excursion sur bateau privé sur les îles, à prix attractif, nous recommandons.
Vincent, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

hotel très calme
Hotel correct, malgré l'absence de fenêtre dans la chambre rue très calme quasi déserte hors saison. Prévoir un livre pour vous occuper Gérant très sympa, aux petits soins avec ses clients, plateau de fruits offert avec une autre locataire service de taxi familial petit déjeuner minimum clim, wifi et serviettes correctes Bravo au capitaine qui a mené la barque d'une main de maître malgré la tempête lors de notre visite de James Bond Island!
2-night trip
Verified Ebookers guest review

8/10 Very Good

Très bon acceuil!
Un très bon accueil de Nancy. Elle est très serviable, accueillante et fait tout pour que le séjour se passe bien. Avons réservé l'excursion vers Phang Nga directement chez elle et c'était parfait! A recommander.
Verified Hotels.com guest review

10/10 Exceptional

Top Hotel als Ausgangspunkt für Bootstouren,
Super Sauberes Hotel, sehr nettes Personal besonders Nancy kümmert sich sehr um das Wohl der Gäste. Würde sofort dort wieder Übernachten.
Verified Expedia guest review

6/10 Good

Hôtel très propre sans fenêtre
Rien à faire en dehors de balader en bateau dans la baie. Aucun resto sauf celui de l'hôtel et pas terrible. Les patrons sont très serviables.bonne Wifi
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review