Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 30 min drive
Nanaimo, BC (YCD) - 38 min drive
Pender Harbour, BC (YPT-Pender Harbour Waterdrome) - 23.9 miles/38.5 km
Sechelt, BC (YHS-Sunshine Coast Regional) - 25.7 miles/41.4 km
Restaurants
McDonald's - 10 min drive
Tim Hortons - 8 min drive
Starbucks - 8 min drive
Rod & Gun - 9 min drive
Quiznos - 9 min drive
About this property
Pacific Shores Resort & Spa
Situated on the bay, Pacific Shores Resort & Spa is a great choice for a stay in Nanoose Bay. You can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, body wraps, or aromatherapy. Other features include an indoor pool, a fitness center, and a spa tub.
Languages
English
At a glance
Hotel size
47 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-out available
Minimum check-in age: 19
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Full payment for the stay is required at check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
No cribs (infant beds)
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Coffee/tea in a common area
Barbecue grills
Snack bar/deli
Traveling with children
Children's pool
Playground
What to do
On a private beach
Kayaking
Pool table
Hiking/biking trails nearby
Mountain biking nearby
Working away
Business center
5 meeting rooms
Conference space (3500 square feet)
Services
Front desk (limited hours)
Laundry facilities
Free bicycle rentals
Facilities
1 building/tower
Built in 2007
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fitness center
An indoor pool
Arcade/game room
Spa services
Spa tub
Sauna
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Balcony
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Free local calls
Food and drink
Microwave
Free bottled water
More
Limited housekeeping
Connecting/adjoining rooms available
Guidebooks/recommendations
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Dining
Pacific Moon Rising - Onsite restaurant. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit: CAD 100 per accommodation, per stay
Renovations and closures
The following facilities are closed on Monday:
Indoor pool
The following facilities are closed on Thursday:
Outdoor pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 10 per pet, per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Creekside Suites @ Pacific Shores Hotel Nanoose Bay
Creekside Suites @ Pacific Shores Hotel
Creekside Suites @ Pacific Shores Nanoose Bay
Pacific Shores Resort Nanoose Bay
Pacific Shores Nanoose Bay
Hotel Pacific Shores Resort & Spa Nanoose Bay
Nanoose Bay Pacific Shores Resort & Spa Hotel
Hotel Pacific Shores Resort & Spa
Pacific Shores Resort & Spa Nanoose Bay
Creekside Suites @ Pacific Shores
Pacific Shores Resort
Creekside Suites
Pacific Shores
Pacific Shores Nanoose Bay
Pacific Shores Resort Spa
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay
Frequently asked questions
Does Pacific Shores Resort & Spa offer free cancellation for a full refund?
Yes, Pacific Shores Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pacific Shores Resort & Spa?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Pacific Shores Resort & Spa?
Yes, pets are welcome. There's a charge of CAD 10 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Pacific Shores Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Pacific Shores Resort & Spa?
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Pacific Shores Resort & Spa and nearby?
Have fun with onsite activities like kayaking and cycling. Additional recreation nearby includes spelunking. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Pacific Shores Resort & Spa also has a private beach, a sauna, and a fitness center, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Pacific Shores Resort & Spa?
Yes, there's an onsite restaurant, Pacific Moon Rising.
Does Pacific Shores Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Pacific Shores Resort & Spa like?
Pacific Shores Resort & Spa is located on the waterfront.
Popular attractions include Departure Bay Ferry Terminal, which is 28 minutes away by car.
Pacific Shores Resort & Spa Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very Good
Jan 18, 2025
Deb
Deb, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 13, 2025
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 13, 2025
Beautiful
Great staff and resort. We loved everything about it except for the terrible bed. We're hoping to come back and give this wonderful resort another chance. If not for the lost sleep it would have been very special.
Brian
Brian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 6, 2025
Sandra
Sandra, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2025
Shawna
Shawna, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Dec 20, 2024
The staff were friendly but not well trained. I was triple charged on the deposit ($300) and no one seemed to know how to reverse the charges including the general manager. In an attempt to reverse them I was charged another $100 a week later. The only solution they could come up with is issuing and mailing a cheque with no known date for when it would arrive.
Erin
Erin, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 26, 2024
Kat
Kat, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Charlene
Charlene, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
Glenn
Glenn, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 13, 2024
Maire
Maire, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 30, 2024
steven
steven, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
Great amenities we used the hot tub and pickleball courts. There is also a pool and games room, located on the beach.
We had two dinners at the fantastic onsite restaurant.
Brian
Brian, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Sep 28, 2024
Nice place to stay. Staff very friendly and helpful. Beautiful area by the ocean.
Gordon
Gordon, 8-night romance trip
Verified Expedia guest review
2/10 Poor
Sep 27, 2024
We were given keys to an occupied room then moved to a much worse room.Hair on floor, dirty mirror. No shampoo. Headboard wobbly. Attached to another suite who had their light on all night and a barking dog.
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 24, 2024
The landscaping was gorgeous. The onsite restaurant had great food and service.
Patricia
Patricia, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 23, 2024
It was a very relaxed place to stay when u have a dog and kids. Unfortunately not very clean the shower had what looked like mould growing on it. The outdoor hot tub was good for young kids had a slide. Nice to be next to the ocean.
David
David, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Great place to unwind.
Restaurant attached is great as well.
Debra
Debra, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 21, 2024
The lady at counter was very friendly and helpful, room was new and clean ! The pub had open mic and there was some fabulous local singers , well and the view and grounds were beautiful! Definitely recommend
Shauna
Shauna, 1-night romance trip
Verified Expedia guest review
6/10 Good
Sep 21, 2024
Tracy
Tracy, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 20, 2024
We recently spent four nights here. Room was very dated but adequate. What was odd was there was no housekeeping service nor were we told this was the situation. No instructions on where to put garbage or request additional towels, coffee etc
Daniel
Daniel, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 19, 2024
Sandra
Sandra, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 18, 2024
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2024
Nice seashore.
Haihong
Haihong, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2024
The only complaint was driving in the dark it is hard to see the road to turn off Northwest Bay Road. You need a solar light shining on the sign both at that corner and turning into the resort. We had to turn around as we missed the SMALL sign on the right heading south.
Wende
Wende, 2-night romance trip
Verified Expedia guest review
4/10 Fair
Sep 14, 2024
Property clean and tidy…bed was horrible…the worst we have ever slept in.