NASS Pinar del Lago

3.5 star property
San Sebastián hotel in entertainment district

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for NASS Pinar del Lago

LED TV
LED TV
Interior detail
Hallway
Superior Double Room, 2 Queen Beds, Private Bathroom, Garden Area | Minibar, desk, blackout drapes, soundproofing

Reviews

7.6 out of 10

Good

Popular amenities

  • Airport transfer
  • Non-smoking
  • Pet friendly
  • Free parking
  • Free breakfast
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Free airport shuttle
  • Room service
  • Coffee shop/cafe
  • Business center
  • Area shuttle
  • Coffee/tea in a common area
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The price is NT$1,316
NT$1,316 total
includes taxes & fees
Jan 5 - Jan 6, 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

Superior Single Room, 1 King Bed, Private Bathroom, Garden Area

Highlights

Soundproofed
Heating
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Deep soaking bathtub
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 2 Queen Beds, Private Bathroom, Garden Area

Highlights

Soundproofed
Heating
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Deep soaking bathtub
  • 30 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Standard Triple Room, Private Bathroom, Garden Area

Highlights

Soundproofed
Heating
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Deep soaking bathtub
Hair dryer
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Bed

Superior Triple Room, Private Bathroom, Garden Area

Highlights

Soundproofed
Heating
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Deep soaking bathtub
Hair dryer
  • 35 sq m
  • River view
  • Sleeps 6
  • 3 Queen Beds

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About the neighborhood

Map
Avenida Ordoñez Lasso e Higuerillas, Cuenca, 010111

What's nearby

  • Alejandro Serrano Aguilar Stadium - 6 min drive - 4.8 km
  • Río Tomebamba & Calle Larga - 7 min drive - 4.2 km
  • Calderon Park - 7 min drive - 4.8 km
  • New Cathedral of Cuenca - 7 min drive - 4.8 km
  • Mall del Rio - 9 min drive - 6.1 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 18 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 78 miles/125.5 km
  • 14n - Antonio Borrero Station - 14 min drive
  • Luis Cordero (Hermano Miguel) Station - 15 min drive
  • Gran Colombia Tram Station - 14 min walk
  • Parque del Molinero Tram Station - 17 min walk
  • Unidad Nacional Tram Station - 19 min walk
  • Free airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • ‪Common Grounds - ‬3 min drive
  • ‪BQ Sport - ‬10 min walk
  • ‪Cristo del Consuelo - ‬2 min drive
  • ‪La Fornace - ‬4 min drive
  • ‪El Arriero - ‬4 min drive

About this property

NASS Pinar del Lago

Located just 3.9 mi (6.2 km) from the airport, NASS Pinar del Lago offers a free shuttle (available 24 hours). Free perks include WiFi, self parking, and continental breakfast daily between 7 AM and 10 AM. Public transportation is close by: Gran Colombia Tram Station is just 14 minutes by foot.

Languages

English, Russian, Spanish

At a glance

DONE

Hotel size

    • 17 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The property charges 10 percent for credit card payments
    • The front desk is open daily from 7 AM - midnight
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 13 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Free airport shuttle (available 24 hours)
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–10 AM
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Working away

  • Business center

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Area shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 10 percent

Children & extra beds

  • Cribs/infant beds are available for USD 15.0 per night
  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per pet, per stay

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

NASS Pinar Lago Hotel Cuenca
NASS Pinar Lago Hotel
NASS Pinar Lago Cuenca
NASS Pinar Lago
NASS Pinar del Lago Hotel
NASS Pinar del Lago Cuenca
NASS Pinar del Lago Hotel Cuenca

Frequently asked questions

Does NASS Pinar del Lago offer free cancellation for a full refund?
Yes, NASS Pinar del Lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NASS Pinar del Lago?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 13 lbs per pet. There's a charge of USD 10 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at NASS Pinar del Lago?
Yes, there's free self parking.
Is airport shuttle service offered by NASS Pinar del Lago?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at NASS Pinar del Lago?
You can check in starting at 2 PM. Check-out time is noon.
Does NASS Pinar del Lago have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.

NASS Pinar del Lago Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

taek, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Muy recomendable
MONICA, 1-night family trip
Verified Expedia guest review

2/10 Poor

The internet doesn’t work in the rooms, the hair dryer didn’t work either, the parking is very far from the main lobby
Maria, 1-night trip
Verified Expedia guest review

8/10 Very Good

Staff was nice but i had to go around the hotel to find a person around.
Maria, 1-night trip
Verified Expedia guest review

2/10 Poor

Jorge, 1-night trip
Verified Expedia guest review

6/10 Good

The only good thing is that the hotel is very cheap. Bed had hairs in it, TV remote didn't work, very noisy, light coming into the room,
Daniel, 1-night business trip
Verified Expedia guest review

4/10 Fair

La habitación tenía un fuerte olor a cloro, no tenía toallas y el control del televisor no servía. Las sábanas de las almohadas estaban con manchas amarillas y no había ni calefacción y un teléfono. El precio del hotel es muy bajo, pero no lo vale.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel smelled great. One has to eat breakfast early, otherwise at 8:30 there is not to much variety.
Tamara, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Orbitz guest review

2/10 Poor

En muy malas condiciones los colchones y almohadas de las habitación.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Location and property are perfect for what I was looking for. Really enjoyed my stay at this property
1-night family trip
Verified Expedia guest review

8/10 Very Good

It’s a good place if you want to save money. It has the basic features that you need for staying a couple of nights: WiFi, a clean and comfortable room and is five dollars away from the airport.
Francisco, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Trip to Cuenca
This was a trip by my wife and I to visit a government office. From the moment we arrived, we were warmly greeted and staff made sure we were comfortable and had any/all questions answered. Service was superb. No problems attending our meeting as our stay was comfortable and hotel organized.
Paul, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

They don’t keep my reservation available
I call them 12 hours in advance trying to re confirm my reservation even that when I arrive at the Hotel my reservation was not available. The hotel was full. Even that the person in the front desk help us giving us options.
mauricio , 1-night trip
Verified Expedia guest review

2/10 Poor

Terrible experience
Terrible service, they don't have a 24 hour reception so if you want to park your car after 10pm you can't.. we had to wait more than 30 min for someone to open the door for us.. we waited in the rain and cold and the next day no one even apologize. They don't warn you about this on the check in. Also I found hairs on my pillow the first night we arrive which means they don't change the linens between guests.the room also had a funny smell it came from the sink next to the fridge. Overall it was a bad experience I will never come back there and I don't recommend people to stay there. Oh also the day I arrive they didn't respect the price that was book on the website they charge me extra and when I wanted to pay with credit card they said they will charge 10% more for using the card. So I had to pay cash.
Anny, 3-night trip
Verified Orbitz guest review

8/10 Very Good

Professional, Helpful and Friendly
When I checked into hotel the staff was very friendly and helpful, had a Bi-Lingual speaking person at front desk which was great since I speak very little Spanish. I confirmed that they did have TV in room but I forgot to ask if it had English channels which I found it did not. I went back to check-in counter and stated I would like a refund I wanted to have TV in English. The Staff contacted the owner who came and spoke with me and once he heard my request and why he could not of been more gracious and helpful, not only did he give me back my refund he found us another nice hotel ( Engish channels) and even got us a taxi to take. us there. The owner stated that he has ordered Direct TV which is the cable you need to have English channels. He was very pleasant and also told us of other upgrades he had done and is planning.l look forward to staying here on my next visit to Cuenca.. Lovely hotel in great location.
Rita, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

NIce hotel, good neigborhood
It was a good experience in this hotel, nice and clean to rest, Location good when you have car to move but stil Nice
Fabian, 8-night trip
Verified Expedia guest review

2/10 Poor

Desastre de atención
Un desastre. La primera noche sobrevendieron el hotel y no nos dieron la habitación a pesar de tener la reserva. El dueño jamás dio la cara y la recepcionista totalmente ineficiente y quemeimportista, ni hizo el intento de dar una solución.
Irene, 6-night family trip
Verified Hotels.com guest review

8/10 Very Good

Mario, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mario, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Mauricio, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Decepcionante
La verdad el precio-calidad, no lo amerita. Desayunos muy pobres, el servicio con lo justo pues hay poquisimo personal. El wifi un desastre, el agua caliente intermitente. No volveria.
roberto, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Gioconda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Muy bonita la habitación amplia y cómoda el desayuno estuvo bien y la limpieza en general bien lo recomiendo
Verified Expedia guest review

8/10 Very Good

Excelente ubicación. Cómodo para pocos días. Deben mejorar las instalaciones, muebles y toallas, ya se nota el desgaste.
Rosita, 2-night family trip
Verified Hotels.com guest review