During our one-night stay at this property, my partner and I had initially high expectations, given our positive experiences at other Choice hotels in the past. Regrettably, the only commendable aspects of this hotel were its convenient location and on-site parking.
Our sleep was disrupted by the excessive heat in the room, compounded by a malfunctioning AC unit. Despite multiple attempts by the hotel staff to rectify the issue, no satisfactory solution was provided. Our eventual recourse to a fan proved futile as it, too, was in disrepair.
Moreover, our disappointment was further compounded by the hotel’s refusal to honor the Expedia VIP voucher, which purportedly included two complimentary drinks. Instead, we were charged for a drink under the pretense of a “two for one” offer, a misrepresentation that I found disconcerting. While I opted to pay for the drinks to avoid further inconvenience over 65 Mexican pesos, the dishonesty of the situation left a sour impression.
Considering these experiences, I intend to steer clear of this particular hotel and any others within the Choice chain in the future.