The reception was the worst we have ever experienced in Europe. We don’t know if the man who we met outside the hotel was owner or manager, but he was angry because we arrived at 8:20pm which we don’t feel is particularly late. He told us we could awake the other guests by our “late arrival”! We called him Basil because he could turn on the charm when he wanted, but was also arrogant and very rude and entirely unsuited to be in charge of anything to do with guests.
On the contrary, a lady who worked at the hotel reception was lovely - friendly and very helpful.
On another positive note, this hotel is very well appointed, very clean, a comfortable bed and the breakfast was absolutely wonderful.
So in summary the experience was marred by a rude owner/manager but the overall the hotel is very well appointed and comfortable.