Luca Hotel by Heritage Residences Signature Collection

3.5 star property
Hotel with 2 bars/lounges, near Sambil Santo Domingo

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Photo gallery for Luca Hotel by Heritage Residences Signature Collection

Relax on the rooftop patio with a hot tub and enjoy the city views.
Welcome to our cozy reception area, featuring a warm ambiance and a decorative bird motif.
Stairs lead to an upper floor with a neutral color palette.
Hotel exterior at night, featuring a combination of balconies and windows with warm lighting.
Relax in a serene space with a comfortable bed, flat-screen TV, and cozy seating area.
Luca Hotel by Heritage Residences Signature Collection offers a unique stay in Zona Colonial. With its rooftop terrace, spa tub, and ocean views from the Skylounge restaurant, you'll unwind with ease. The helpful staff is always available to assist while you enjoy bike rentals or connect to free WiFi.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Parking available
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Rooftop terrace
  • 24-hour fitness center
  • Hot tub
  • Room service
  • Airport shuttle
  • Cruise ship terminal shuttle
  • Shopping center shuttle
  • Limo/town car service
  • Terrace

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

Family Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 Queen Bed

8.8 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211

What's nearby

  • Calle El Conde - 1 min walk - 0.2 km
  • Columbus Park - 4 min walk - 0.4 km
  • Santa Maria la Menor Cathedral - 5 min walk - 0.5 km
  • Malecon - 6 min walk - 0.5 km
  • Sambil Santo Domingo - 4 min drive - 3.5 km

Getting around

  • Las Americas Intl. Airport (SDQ) - 31 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 34 min drive
  • Airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Maraca - ‬2 min walk
  • ‪Mimosa - ‬2 min walk
  • ‪MUGADO Museo De La Gastronomia Dominicana - ‬3 min walk
  • ‪Cacharepa - ‬2 min walk
  • ‪Petrus - ‬3 min walk

About this property

Luca Hotel by Heritage Residences Signature Collection

Luca Hotel by Heritage Residences Signature Collection features a rooftop terrace and puts you within a 5-minute walk of Malecon. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. Other highlights at this Colonial hotel include a hot tub, a terrace, and a garden. Fellow travelers say great things about the helpful staff.

Languages

Catalan, English, French, German, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 11 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking nearby
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Cruise terminal shuttle*
DONE

Offsite

    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)

What to do

  • Beach nearby
  • Discount at nearby fitness center

Working away

  • Meeting room
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1600
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • Hot tub
  • Reception hall
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Elevator
  • Closed captioned TV
  • Height-adjustable showerhead
  • Roll-in shower

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Skylounge - Overlooking the ocean, this rooftop bar specializes in local cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Jardín Colonial - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one way)
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 50 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Cashless transactions are available.

Also known as

Luca Hotel Santo Domingo
Luca Santo Domingo
Luca Hotel
Luca Hotel by The Oxo House
Luca Hotel by Heritage Residences Signature Collection Hotel

Frequently asked questions

Does Luca Hotel by Heritage Residences Signature Collection offer free cancellation for a full refund?

Yes, Luca Hotel by Heritage Residences Signature Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Luca Hotel by Heritage Residences Signature Collection?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Luca Hotel by Heritage Residences Signature Collection?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Luca Hotel by Heritage Residences Signature Collection?

Yes, an airport shuttle is available. The charge is USD 50 per vehicle one way.

What are the check-in and check-out times at Luca Hotel by Heritage Residences Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Luca Hotel by Heritage Residences Signature Collection?

No, this hotel doesn't have a casino, but Casino Diamante (3-min drive) and Grand Casino Jaragua (3-min drive) are both nearby.

What is there to do at Luca Hotel by Heritage Residences Signature Collection and nearby?

Luca Hotel by Heritage Residences Signature Collection has 2 bars and a 24-hour fitness center, as well as a hot tub and a garden.

Are there restaurants at or near Luca Hotel by Heritage Residences Signature Collection?

Yes, Skylounge offers alfresco dining, local cuisine, and garden views.

What's the area around Luca Hotel by Heritage Residences Signature Collection like?

Luca Hotel by Heritage Residences Signature Collection is located near Playa Montesinos in Zona Colonial, a short 5-minute walk from Malecon and 4 minutes' walk from Columbus Park.

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Luca Hotel by Heritage Residences Signature Collection Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Restaurant
Parking
Bed
Bar
Rooftop bar
Food

What guests liked

  • Breakfast was consistently described as great, good, wonderful, and delicious by multiple guests. (18 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Amazing +++ Great staff Great location Love the tres golpes breakfast :)
Amado, 2-night trip

10/10 Excellent

I love the staff Ana Joan and Socrates were very helpful in everything and very caring we will come back as soon as we can our stay was great because of this staff
Leo, 11-night trip

10/10 Excellent

The staff was wonderful, specially Ana, very kind, helpful and friendly. The property is beautiful and quiet, great place.
BRENDA, 1-night trip

10/10 Excellent

Amazing. This hotel felt like a natural home away from home. The history, the rooms, the patio. I was so impressed with the level of comfort and attention to detail. My stay was perfect.
Erick, 3-night trip

10/10 Excellent

Nice and peaceful
Eric, 2-night trip

8/10 Good

Very good costomer service
Juan, 3-night trip

10/10 Excellent

Staff was great. Comfortable room. Close to everything in Colonial Zone.
Toby, 3-night trip

10/10 Excellent

Everything about our stay was fabulous & convenient !
Derryl, 2-night trip

10/10 Excellent

Extremely polite staff. Well kept rooms. Remodeling going on, keep in mind.
Eric, 2-night trip

6/10 Okay

Room is really nice. There is no onsite parking like it says. Jacuzzi was broken when we were there. There is street parking and it’s first come first serve to the public.
Calvin, 1-night trip

10/10 Excellent

The hotel is very, nice, comfortable and really good located. Everything is at a walking distance in Zona Colonial.
Alfonso, 1-night trip

10/10 Excellent

Really cute and cozy place. It was clean, comfy, and had such a nice vibe. My boyfriend and I actually came back to stay again because we loved it the first time. The rooftop and hammocks were our little getaway spots we spent so much time up there. It’s also in the perfect location, walking distance to all the good restaurants. The staff was super sweet too. The only downside was a slight musty smell in the room, but I think that’s just from the humidity this time of year. Still, we had a great stay!
Madaleine, 2-night trip

10/10 Excellent

Simple and nice location. Construction in front of the hotel affect an easy access. Great breakfast. Comfortable bed.
Luis, 2-night trip

10/10 Excellent

Amazing place and very quiet and relaxing. Delicious complimentary breakfast is a plus! Have stayed here several times. Quick check in/check out and great location…close to nice restaurants.
Brett, 1-night trip

10/10 Excellent

The staff were friendly with all of the guests. It felt like we were family.
Johan Enrrique, 1-night trip

10/10 Excellent

Everything was great. The staff was the best part. Very attentive, friendly, and professional.
Grant, 1-night trip

10/10 Excellent

Excellent stay! Everything was perfect, also the staff! In particular SOCRATES, who helped us with the luggages and every other need: eres el mejor!!! Gracias por todo ❤️
Valerio, 1-night trip

8/10 Good

Liked: In the heart of town right next to all attractions. Nice hotel with good breakfast. Disliked: Called the night before to ask about onsite parking and was told it was readily available. Also received message "...onsite parking is available and complimentary...". This is false. There is only street parking which is very difficult in the center of this old town. Additionally the entire hotel street was closed to cars during the day due to construction. Had to park far & walk 10-15 mins with luggage.
Cyrus, 1-night trip

10/10 Excellent

Lovely hotel.

Lovely hotel and a quiet oasis in the bustle of Santo Domingo.
John, 1-night trip

10/10 Excellent

The most AMAZING host and staff! They went above and beyond! Love the French feel of this small hotel. Very relaxing. Rooms are Small but clean. Close to all of the good restaurants and tourist attraction. We will be back!
Russell, 1-night trip

10/10 Excellent

Staff provided excellent service. Washroom was nice, clean and functional with hot water. Bed was comfy. Location is safe. Will stay again in future trips to Santo Domingo.
Asif, 2-night trip

8/10 Good

The hotel has vintage character with modern updates. It's in the heart of the Zona Colonial yet sufficiently removed from the noise. My bed was very comfortable and the water pressure and hot water were excellent which isn't always the case in Zona Colonial. The staff is lovely, courteous and always helpful. Special shout out to Joan and Ana as well as Andres in the evening. Breakfast was wonderful! The construction the city is doing impacted ease of getting to and out of the hotel but that's not theirs to control. Hopefully it'll soon be finished.
Priscilla, 4-night trip

8/10 Good

The room and the bathroom are large, during the night it was quiet. The staff was friendly and the breakfast was good. It is walkable and safe.
Bettina, 1-night trip

8/10 Good

the hotel is nice and they staff are great
Anabell, 1-night trip

10/10 Excellent

This hotel is in a great location a block from walking street in Colonial Santo Domingo. Excellent service, great room, very quiet, good breakfast, easy checkin and checkout. The porter helped us park and with our luggage. Beautiful courtyard where drinks and breakfast are served. Highly recommend.