I went to check in Kitlada hotel at Udon Thani yesterday but they said didn't have any reservation under my name from hotel.com and they claimed that hotel.com is not their booking agent.
I had booking confirmation (Itinerary # 72059668427791) from your side, why such problem can happen?
NG SER
NG SER,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年8月8日
Patrick
Patrick,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2022年1月20日
The room was nice, the sheets were lovely, the bathroom was a bit small, the balcony and view from the 4th floor were pleasant. The main reason I booked the hotel was for its reasonable price, food options, and convenient location 10 mins from the airport. The entrance to the hotel is off a narrow street in a local neighborhood, but Google Maps got me to within one house and the hotel parking was not difficult to navigate.
Kitlada provided a free, hot breakfast and had a small restaurant where you could order dinner. Both of these were appreciated despite that the meals were not that exciting. I do get the impression the hotel has suffered from the pandemic. Felt a little like a ghost town. Not many guests. But a staff member was always available. A decent value.
everywhere in the hotel was clean and tidy . staffs were also kind .
真實旅客
1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2020年2月19日
Hotellet var i okej skick, men helt uselt internet anslutning, sedan låg det precis bakom startbanan av flygplatsen, så man behöver inte ställa klockan för att vakna.
Kommer inte boka detta flera ggr
Conny
Conny,11 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年2月9日
The hotel was immaculate the rooms were very nice breakfast was very good it’s an excellent place to stay the only negative it’s a little out-of-the-way but it still is an excellent hotel
michael
michael,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年1月30日
Goede en rustige ligging. Netjes, goed bed en heerlijk divers ontbijt (voor Thaise begrippen)
真實旅客
1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2019年11月1日
Hannu
Hannu,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2019年5月5日
真實旅客
2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2019年4月4日
Rude staff
Strange and disinterested staff and altogether quite rude.
In fact, I liked everything. The only part was the electricity was cut off for more than 5 hours while I was staying there, but I guess it's not their fault. Otherwise, it was great hotel to stay with! Can't complain.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2018年3月13日
Undo Thani first night
Little bit remote from town centre. Hotel comfortable and breakfast good. Overall good experience
Nice and clean hotel. Good shower, good wifi, nice lobby. Location is not too bad but definitely need transport to go around. Nothing much for mini bar, only a few drinks in the fridge. Tv program only have a few English news channel, while the rest are Thai channel.
Zachary
Zachary,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2017年7月26日
Comfort
Hotel is clean and comfort. Inconvenient to reach town, but you can take a walk there. Wifi is good. tv programs only have English News and local channels. Shower is enjoyable. Don't have mini bar to make hot water for coffee.
Zachary
Zachary,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2016年11月7日
ที่นอนหลับสบาย หมอนนุ่ม แอร์เย็น
Narathip
Hotels.com 真實旅客評語
10/10 好極了
2016年7月7日
Nice and friendly place
Nice quite location and very welcome stay with friendly staff,will stay again when in area again for a very reasonable price also