The hotel staff were more than friendly and accommodating, however, we had previously organised a hotel pickup via email and once arrived at the airport, there was nobody there to pick us up. We contacted them to find out what was going on, after already being there for in excess of an hour, to which they had a driver in a tuk tuk come and were very apologetic and we appreciated this!
We arrived to the hotel, and were utterly disappointed with the accommodation. I don’t feel it’s an acurate representation of what’s in the promotional photos at all. The room smelt of mould, the bed didn’t feel comfortable at all, the toilet was blocked, and the shower wasn’t in a very nice state (with tiles missing and grime build up).
Only being at the accommodation for two hours, we decided to check in and find alternative accommodation as it just wasn’t for us.