1) Pre-arrival
after booking, the reception team (Moshi, Sumali) communicate with you, arrange the seaplane, and any other activity you want to book in advance.
2) Hospitality
this is their key for giving a special feeling to guest, everyone is welcoming with genuine smiles and attention. starting from the airport and lounge (Mufed and Sheena), to the arrival welcoming arrangement, and full assistance with the check-in and other services (Mae). and with everyone you deal.
3) Food
JAAFAIY is one of the best buffets we ever visited, every night different cuisine, and you can always find something inline with your taste. the Chef (Mustafa) is always checking on guests to make sure they are satisfied and if they wanted anything.
4) Buggy Drivers
they are all like tourist guides, talking very nice and making you to know about the Maldives and the resort.
5) Entertainment
i liked how the entertainment team is interacting with guests, Zezo and Ahmad were literally doing the whole show back stage and on stage. the fire show is exceptional.
6) The stay
villas are very clean, neat, and well-designed.
we got the beach pool villa 629, the most private of it's category but in the same time has the widest ocean view.
Note: mentioned names are only what i came to recognise. all others are wonderful.
hint: try Amigos Restaurant - Amazing Location.
Thanks,
Qusai