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Hotel H21

3.0 star property
Hotel with restaurant, near Olympic Stadium Pascual Guerrero

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Photo gallery for Hotel H21

Reception hall
Interior entrance
Free self parking
View from property
Double Room (Air Aconditioning)
Hotel H21 is the perfect haven for a relaxing getaway. Enjoy free breakfast on the sun-kissed terrace, stay connected with WiFi in public areas, and indulge in local flavors at the restaurant. Previous guests have appreciated the convenience of dry cleaning/laundry services and tour/ticket assistance.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Free breakfast
  • Free parking
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Tour/ticket assistance
  • Reception hall

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Free self parking

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room (Fan)

Room

Single Room (Fan)

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room (Air Aconditioning)

Twin Room (Air Aconditioning)

Twin Room (Air Aconditioning)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room (Fan)

Twin Room (Fan) | Bathroom | Shower, free toiletries, hair dryer, towels

Twin Room (Fan)

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Air Aconditioning)

Room

Double Room (Air Aconditioning)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Fan)

Double Room (Fan)

Double Room (Fan)

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room (Air Aconditioning)

Single Room (Air Aconditioning)

Single Room (Air Aconditioning)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Calle 21 No 11 D-28, Cali, Valle del Cauca, 760044

What's nearby

  • Valle del Cauca Government Building - 3 min drive - 1.7 km
  • Cali Tower - 4 min drive - 2.4 km
  • Olympic Stadium Pascual Guerrero - 6 min drive - 4.1 km
  • Cali Zoo - 7 min drive - 5.1 km
  • Chipichape Shopping Center - 8 min drive - 5.4 km

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Museo De La Salsa - ‬6 min walk
  • ‪Restaurante la 20 Centro - Norte - ‬8 min walk
  • ‪Chorrito Antillano - ‬9 min walk
  • ‪Restaurante Mayeya - ‬13 min walk
  • ‪pa donde es q es Pizzeria - ‬9 min walk

About this property

Hotel H21

At Hotel H21, you'll be within a 10-minute drive of Chipichape Shopping Center and Olympic Stadium Pascual Guerrero. Also, Unicentro Shopping Center and Jardin Plaza Shopping Center are within a short drive.

At a glance

DONE

Hotel size

    • 23 rooms
DONE

Arriving/Leaving

    • Check-in start time: 10 AM; Check-in end time: noon
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Room service

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services

Facilities

  • ATM/banking
  • Terrace
  • Reception hall

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free local calls

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • English breakfast is offered for an extra charge of approximately COP 6000 per person
  • Airport shuttle service is offered for an extra charge of COP 45000 per vehicle (one way)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel H21 Cali
Hotel H21
H21 Cali
Hotel H21 Cali
Hotel H21 Hotel
Hotel H21 Hotel Cali

Frequently asked questions

Does Hotel H21 offer free cancellation for a full refund?

Yes, Hotel H21 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel H21?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel H21?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel H21?

Yes, an airport shuttle is available. The charge is COP 45000 per vehicle one way.

What are the check-in and check-out times at Hotel H21?

Check-in start time: 10 AM; Check-in end time: noon. Check-out time is noon.

Are there restaurants at or near Hotel H21?

Yes, there's an onsite restaurant.

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Hotel H21 Reviews

Reviews

7.4

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Muy bueno, un lugar confortable.
María Marleny, 2-night trip

8/10 Very good

LA ATENCIÓN DE LA NIÑA DE RECEPCION FUE EXCELENTE, MUY AMABLE
This review was submitted before 2018 and has not been verified.

8/10 Very good

Cali eine alte moderne Stadt
Das Hotel liegt leider in einer etwas schlechteren Gegend. Ich fand es trotzdem interessant, um nicht nur das aufpolierte Cali zu sehen. Zu Fuß ca 25 Minuten ins Zentrum, die sich aber lohnen. Nachts sollte man ein Taxi nehmen (ca 5000 Peso/1,50 Euro).Sichere Garage im Hotel für mein Motorrad.
Gerd, 2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Ya la mayoría de personas sabemos que al llegar allá, No es la mejor zona ni la más segura. Pero en cuanto a otros aspectos todo fue Bueno, Es relativamente cerca a sitios turísticos y al centro de la ciudad, estuvimos muy cómodos y el desayuno estuvo bien
Sara, 3-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Bueno
Buena opción en cuanto a costo beneficio
Luis, 1-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

Abuso y engaño del Hotel
Regular porque el Hotel se encuentra ubicado en un barrio peligroso y de tolerancia; y efectua descuento anticipado a la tarjeta de crédito relacionada en garantía de la reserva.
ANDRES, 3-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Hotel limpio
En general bien.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Se esmeraron en la atención
La habitación tenía ropa de algún otro huésped debajo de la cama y en el closet, estuve 2 noches y no cambiaron las sábanas.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Hotel agradable, muy buen desayuno
Buen hotel, excelente personal, desayuno estilo americano muy bueno, el sector baja algo de puntaje, pero para el turista es bueno, de lo mejor de cali a ese precio
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Limpio y excelente personal
Muy bien excelente atención
This review was submitted before 2018 and has not been verified.

6/10 Good

Decent rooms but...
Not a good location. You are better off paying a few more dollars per night. The location is not safe nor is it pleasant. There are prostitutes in the street about a 30 second walk away and this is not a good thing.
This review was submitted before 2018 and has not been verified.

2/10 Poor

decepcionante
Por error tome el mes equivocado pero el día si era 24 pero de marzo. No de febrero, pero me cambiaron la fecha pero de igual forma me cobraron allá en efectivo y en la tarjeta. Lo mismo me sucedió con despegar y en el hotel solo me cambiaron el día y ya no fue necesario volver a pagar en el hotel Citi express. Aquí me generaron dos cobros es injusto
This review was submitted before 2018 and has not been verified.

8/10 Very good

h21 cali first time
service is excellent but the area you have to be careful is not a good area is a shame because service is very nice
This review was submitted before 2018 and has not been verified.

6/10 Good

Bien Ubicado relacionado al Centro.
Lo Personal fueron la salvacion del estadio. Buenas personas, muy organizadas!
This review was submitted before 2018 and has not been verified.

2/10 Poor

Very dangerous area
Be carefull when choosing a hotel in places where not even the police enter out of fear of what may happen to them. The staff is really not helpfull and lied about us smoking in the room and wanted us to pay a smoking fee.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This hotel is fine inside and a good value in that regard. I didn't get air conditioning yet it was a nice temperature for sleeping. I used the fan a little during the day and that was fine. The service staff are all very helpful and friendly. The street was okay during the day but I wouldn't want to go out at night. The MIO is three blocks away and I walked that far a few times without any issues in the evening after dark. So it is best for those who like taxis or have a car, or are at least able bodied men. The doors lock and also have a flimsy deadbolt, but they need to fix some of those as they don't align properly and won't close.
This review was submitted before 2018 and has not been verified.

6/10 Good

Ubicación no recomendada
La zona del hotel es ciertamente peligrosa. Los alrededores están llenos de habitantes de calle, trabajadoras sexuales y claramente no se puede llegar a pie aunque el sistema de transporte público queda muy cerca. Para alguien que no conoce la ciudad de Cali puede llevarse una amarga sorpresa.
This review was submitted before 2018 and has not been verified.

6/10 Good

bon hotel mais quartier industriel
bon
This review was submitted before 2018 and has not been verified.

8/10 Very good

Agradable
Bien. Muy comodo para su precio
This review was submitted before 2018 and has not been verified.

2/10 Poor

Hotel pesimo
Muy muy mal, fui engañado el hotel queda ubicado en plena olla literal de cali, por lo cual no se puede salie sino solo en taxi, pesima atencion del personal
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

6/10 Good

Hôtel dans banlieue pourrie
Negatif
This review was submitted before 2018 and has not been verified.

6/10 Good

Zelie
Grande pub pour la feria de Cali on en tres loing
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Limpio y comodo
El servicio fue bueno, el personal amable. Lo único que recomiendo es la alimentación sin azucar
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Hotel Con Excelente Atención
Un hotel bueno para su precio