Jalan Embong Tanjung 46-48, Surabaya, Jawa Timur, 60271
What's nearby
Submarine Monument - 5 min walk - 0.5 km
Surabaya Plaza Shopping Mall - 6 min walk - 0.5 km
Grand City Surabaya - 10 min walk - 0.9 km
Tunjungan Plaza - 13 min walk - 1.1 km
Surabaya Zoo - 5 min drive - 4.6 km
Getting around
Surabaya (SUB-Juanda) - 36 min drive
Surabaya Pasar Turi Station - 11 min drive
Surabaya Gubeng Station - 15 min walk
Tandes Station - 26 min drive
Airport shuttle (surcharge)
Restaurants
Warung Bu Kris - 5 min walk
P.S.I Patisserie - 6 min walk
McDonald's - 5 min walk
A & W Restaurant Plaza Surabaya - 7 min walk
Historica Coffee & Pastry - 12 min walk
About this property
The WIN hotel
At The WIN hotel, you'll be within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. Guests can indulge in massages and enjoy international cuisine at I-Cafe, which is open for breakfast, lunch, and dinner. Other features include a snack bar/deli and a terrace.
Languages
English, Indonesian
At a glance
Hotel size
90 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Minimum check-in age: 17
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Children
Up to 5 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
No alcohol allowed onsite
Property amenities
Food and drink
Free buffet breakfast
Restaurant
Coffee shop
Private dining
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Built in 2015
Safe-deposit box at front desk
Terrace
Spa services
Banquet hall
Accessibility
Wheelchair-accessible parking
Grab bar near toilet
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
I-Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Refundable deposits
Cash deposit: IDR 200000.00 per night
Optional extras
Airport shuttle service is offered for an extra charge of IDR 175000 per vehicle (one way)
Policies
This property accepts credit cards.
Also known as
WIN hotel Surabaya
WIN Surabaya
The WIN hotel Hotel
The WIN hotel Surabaya
The WIN hotel Hotel Surabaya
Frequently asked questions
Are pets allowed at The WIN hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The WIN hotel?
Yes, there's free self parking.
Is airport shuttle service offered by The WIN hotel?
Yes, an airport shuttle is available. The charge is IDR 175000 per vehicle one way.
What are the check-in and check-out times at The WIN hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at The WIN hotel and nearby?
The WIN hotel has spa services.
Are there restaurants at or near The WIN hotel?
Yes, I-Cafe offers international cuisine.
What's the area around The WIN hotel like?
The WIN hotel is a short 13-minute walk from Tunjungan Plaza and 5 minutes' walk from Submarine Monument.
The WIN hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.0/10
Staff & service
8.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very Good
Feb 1, 2024
An excellent place quite close to the station
An excellent place, everything was shaping up fine - except the receptionist asked to keep my passport overnight, and when I left early to catch a train, there was a different receptionist, no note had been left on my packaged breakfast, remembered too late for a return trip to the hotel, missed my train - it cost me well over a million to get to Bandung that day ...shame really. THERE SHOULD BE NO REQUEST TO LEAVE YOUR PASSPORT IN ANY MODERN HOTEL !!
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jul 29, 2018
Good location, good price, a little tired
Hotel is a well located budget option. Rooms are a bit tired but have everything you need. Main gripe is that they don't include breakfast even though it is advertised as such
Verified traveler
1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Dec 22, 2017
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2017
Ideal hotel
Very nice, friendly , helpful staff. Good breakie, centrally located, 5 min walk from the main railway station. Good, clean and comfortable hotel. Definitely would stay this hotel again
Tung
Tung, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Oct 18, 2017
Complete fasilities
Hotel provide complete fasilities in room. Near to train statiom and easy access
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 1, 2017
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jul 30, 2017
Good aircon and very comfortable beds. Bathrooms were clean and good breakfast. Arranged transport from airport did not show up and it was costly to get a taxi.
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
May 14, 2016
Clean, good location
Staff is friendly. Clean and bright room. Near train station.
Hon Nam
Verified Hotels.com guest review
10/10 Exceptional
May 4, 2016
Gareth
Verified Hotels.com guest review
2/10 Poor
Apr 27, 2016
Dirty bathroom at The Win Hotel
I would not recommend this hotel. The bathroom is dirty, coffee stain over the bathroom door and toilet bowl.
As we entered the room, we found no remote control for the air conditioner, and the bell boy help us to call the desk and said they will pass it to us later. But there are no one entertained us at all after that.
They do not provide hair dryer inside the room. I tried to call the desk to borrow one, but they do not have.
The front desk not well in English speaking, it's hard for us jus to ask for a help to get a cab from them, and they did not seems willing to help too.
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Apr 17, 2016
Chatchai
Verified Hotels.com guest review
10/10 Exceptional
Feb 27, 2016
A good place for a stopover
Exactly what you need if you're looking for somewhere comfortable and easy. Clean and very well managed we loved staying here. The breakfast alone is great!
Really close to the train station so great for Mount Bromo or getting to Yogyakarta.
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Feb 24, 2016
Great for a stopover.
A very clean and comfortable hotel with a great buffet breakfast.
Ideal for a stopover or a few day in the city.
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Feb 16, 2016
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Feb 13, 2016
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Feb 13, 2016
David
Verified Hotels.com guest review
10/10 Exceptional
Jan 19, 2016
Clean hotel
The hotel maintained its cleanness very good, all the staffs are well trained and super friendly and helpful.
deedee
Verified Expedia guest review
10/10 Exceptional
Oct 18, 2024
Hotel passable , propriété passable , lit confortable juste ce qu’il pour une escale d’une nuit comme on a fait
ANNE
ANNE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 6, 2019
商務飯店,整潔舒適,早餐適中,CP值高
Meng-shun
Meng-shun, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
Oct 6, 2017
À éviter
Hotel récent bien placé près de la gare pour un stop à deux pas d'un centre commercial mais mal entretenu
Chambre avec literie correct mais sale et une sale bain avec des odeurs de moisissure
Petit déjeuner pas terrible
Hotel à petit prix mais pas recommandable
VERONIQUE
VERONIQUE, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 4, 2017
Close to train station
Very pleasant stay, very close to the train station.
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 10, 2017
Verified traveler
4-night trip
Verified Hotels.com guest review
6/10 Good
May 7, 2016
Modernes Hotel
Haben eine Nacht in diesem Hotel verbracht. Zimmer sind in Ordnung und das Hotel macht einen guten Eindruck. In 10 Minuten ist man zu Fuß am Bahnhof.
Robert
Verified Expedia guest review
6/10 Good
Mar 30, 2016
Budget hotel
Bersih dan nyaman, hanya utk variasi dan taste breakfast kurang