Pros: 5* for customer service for hotel & breakfast staff who are friendly and helpful. Clean, our room’s spotless, new furniture, clean style. Free Street Parking, not sure how it works in peak season. Private beach with wi fi/ bar, good/ reasonably priced food and clean toilets. Beach is 3-4 min walk from the hotel.
Cons: Location - it’s out from Alanya’s main centre, if you want to dine/ shop there are better spots around. Area with many all-inclusive hotels, not much more. Drive to Centre:10 min, walk 30 min. Wi-fi works on/off,is slow, keep disconnecting. Disappointing breakfast- not a buffet where you pick what you like. You get a plate of what is there + another serving of carbs, tea/ coffee in tiny paper cups. No fresh fruit, healthy options. Worst breakfast we had in Turkey. Is it because of covid or low season? Spa&sauna closed due to COVID-19. It’d be fair to update it on website especially that there’s “SPA” in the name. I’m confused as we stayed in many hotels in Turkey last 2 months and many had spa&saunas open...)
No kettle in the room. No tea/ coffee easily available to guests. There’s tea/ coffee in breakfast area but you need to ask. Size of double bed in standard double room is small. The hotel must revise its advertising and be more accurate in its description:
- no spa / sauna this season
- breakfast is not a buffet breakfast
- no high speed wi fi and some rooms have no wi fi as we’re told.
- no tea / coffee facilities easily available