Mountain House Inn offers a great location, putting you within just a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. Guests can take a dip in one of 2 outdoor pools, and freebies like WiFi and self parking are added perks. A seasonal outdoor pool and a children's pool are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff and location.
Languages
English
At a glance
Hotel size
57 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 19
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open Sunday - Thursday (9:00 AM - 10:00 PM) and Friday - Saturday (9:00 AM - midnight)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Check-in hours are 3-11 PM on Saturdays and Sundays.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking includes off-street options
Other information
Designated smoking areas
Property amenities
Food and drink
Barbecue grills
Traveling with children
Children's pool
What to do
Skiing nearby
Facilities
Picnic area
2 outdoor pools
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Downtown Motor Inn
House Motor
Mountain House Inn Downtown
Mountain House Motor Downtown
Mountain House Motor Downtown Gatlinburg
Mountain House Motor Inn Downtown
Mountain House Motor Inn Downtown Gatlinburg
Mountain Motor Inn
Mountain House Motor Inn Downtown Hotel Gatlinburg
Mountain House Inn Gatlinburg
Mountain House Inn
Mountain House Gatlinburg
Mountain House Inn Hotel
Mountain House Inn Gatlinburg
Mountain House Inn Hotel Gatlinburg
Frequently asked questions
Does Mountain House Inn offer free cancellation for a full refund?
Yes, Mountain House Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mountain House Inn?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Mountain House Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mountain House Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Mountain House Inn?
Check-in start time: 3 PM; Check-in end time: 9:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Mountain House Inn and nearby?
Have fun with nearby winter activities like skiing. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a seasonal outdoor pool and a picnic area.
What's the area around Mountain House Inn like?
Mountain House Inn is a short 5-minute walk from Ripley's Aquarium of the Smokies and 19 minutes' walk from Great Smoky Mountains National Park. Travelers say the area is walkable and ideal for skiing.
Mountain House Inn Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.2/10
Staff & service
6.6/10
Amenities
7.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
4/10 Fair
Nov 12, 2024
Karla
Karla, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 10, 2024
PRESTON
PRESTON, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
rebecca
rebecca, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 26, 2024
Darren
Darren, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 25, 2024
Dion
Dion, 2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 23, 2024
Cheap room
The room was musty smelling. Black stains on the sheet, The room did not feel clean. The plus was a new AC/heat unit. Very bland! No pictures on the walls. Cheap room, but you get what you pay for.
Angel
Angel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 16, 2024
Cori
Cori, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 16, 2024
Mark
Mark, 2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 15, 2024
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2024
Kim
Kim, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 6, 2024
Worth the money!
Check in was easy and quick. House keepers do not come to your room to bother you so if you need anything you have to ask front desk. Rooms are a little outdated but the AC was cold and the bed was comfy! The only issue we had was the shower drained really slow in the shower. We will be back! Also, do not need food in your vehicles. This guy will find it!
Samantha
Samantha, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
The hotel staff is simply fabulous. Due to the staff and location, I would not rate any less than 5 star
Amit
Amit, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 28, 2024
Staff is Awesome, cleanliness not so much.
The staff was awesome! Very nice and pleasant atmosphere. The location is awesome, easy walk to the parkway. The cleanliness of the room was a bit under scale.
Verified traveler
2-night trip
Verified Hotels.com guest review
6/10 Good
Sep 23, 2024
Billy
Billy, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 22, 2024
Allen
Allen, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Sep 22, 2024
Lions and tigers and lots of bears
Watch out for the bears…the office left our
Key on the door when we checked in and no one was there…the guy that worked there was nice but you have to like his sarcasm and sense of humor. I had to change rooms one night into my stay and he ended up
Giving me a key card instead of an actual key. I had to bother him
To get the key. The place is
A bit soon run down. It’s off the strip but you will for sure see bears. I killed some sort of bug in my room definitely wasn’t a bed bug but the rooms need some
Updates. It’s nice if you just want to sleep
Marilee
Marilee, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Sep 20, 2024
Sketch at best
Keys were tapped
To
The door even though we checked in before
7. Someone greeted us before
7. Only 1
Room
Key for 2
People,
Right off the strip,
Plenty of bears on the
Lot
Marilee
Marilee, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 5, 2024
Very friendly staff only a few blocks from the main strip. Beautiful walk to downtown.
Timothy
Timothy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 5, 2024
Marlene
Marlene, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 2, 2024
Melton
Melton, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 30, 2024
Review
Beautiful view cost effective and great location
Kristen
Kristen, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 30, 2024
Nice staff...Facility was older needed upgrading. Beds were comfortable.
Rita
Rita, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Aug 28, 2024
Close to downtown...and nature!
Great communication and friendly staff. Would definitely stay again. Super easy walkong access to tourist-y stuff downtown. However, DO NOT leave anything edible in your vehicle. Black bears are commonplace in the area (like, in parking lots), and they WILL get into your vehicle if they smell food.
Michael
Michael, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 27, 2024
Clean and bug free but room can really use an update!