Palais Clementina & Spa

4.0 star property
Mountain hotel in Tassoultante with outdoor pool and restaurant

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palais Clementina & Spa

View from property
Interior
Lobby
Outdoor wedding area
Comfort Suite | Premium bedding, memory foam beds, in-room safe, individually decorated

Reviews

7.2 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Pet friendly
  • Pool
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • 24-hour room service
  • Spa services
  • Babysitting
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

For families (6)

  • Babysitting (surcharge)
  • Separate dining area
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Double Room, 1 King Bed

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

Family Apartment

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Futon

Comfort Suite

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
  • 90 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Route de l'Ourika, Km 8, Marrakech, 40000

What's nearby

  • Avenue Mohamed VI - 5 min drive
  • Agdal Gardens - 6 min drive
  • Oasiria Water Park - 11 min drive
  • Jemaa el-Fnaa - 11 min drive
  • Noria Golf Club - 13 min drive

Getting around

  • Menara Airport (RAK) - 19 min drive
  • Marrakech Central Station - 12 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bladna - ‬15 min walk
  • ‪Snob Beach - ‬7 min drive
  • ‪Bo Zin - ‬5 min drive
  • ‪Nouba - ‬6 min drive
  • ‪Boucherie Hammoud - ‬12 min drive

About this property

Palais Clementina & Spa

Palais Clementina & Spa puts you within a 15-minute drive of Jemaa el-Fnaa and Majorelle Garden. Guests can indulge in massages, facials, or body scrubs, and grab a bite to eat at Le Clémentina, which serves Moroccan cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a snack bar/deli are other features.

Languages

Arabic, English, French, Spanish

At a glance

Hotel size

  • 13 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: noon; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 15
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Babysitting*

Pets

  • Pets stay free (dogs and cats only)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Golfing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 1985
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Communal living room
  • An outdoor pool
  • Spa services
  • Traditional architecture

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

Le Clémentina - This poolside restaurant specializes in Moroccan cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 8 for adults and EUR 4 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 30.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Palais Clementina Hotel Marrakech
Palais Clementina Hotel
Palais Clementina Marrakech
Palais Clementina
Palais Clementina & Spa Hotel
Palais Clementina & Spa Marrakech
Palais Clementina & Spa Hotel Marrakech

Frequently asked questions

Does Palais Clementina & Spa offer free cancellation for a full refund?
Yes, Palais Clementina & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palais Clementina & Spa?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Palais Clementina & Spa?
Yes, cats and dogs stay free.
Is parking offered on site at Palais Clementina & Spa?
Yes, there's free valet parking.
Is airport shuttle service offered by Palais Clementina & Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Palais Clementina & Spa?
Check-in start time: noon; Check-in end time: midnight. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
Is there an onsite casino at Palais Clementina & Spa?
No, this hotel doesn't have a casino, but Casino de Marrakech (12-min drive) and Le Grand Casino de la Mamounia (15-min drive) are both nearby.
What is there to do at Palais Clementina & Spa and nearby?
Palais Clementina & Spa has an outdoor pool, a Turkish bath, and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Palais Clementina & Spa?
Yes, Le Clémentina offers alfresco dining, Moroccan cuisine, and garden views.
Does Palais Clementina & Spa have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.

Palais Clementina & Spa Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

7.6/10

Staff & service

4.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

Elizzeth, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Marrakchi, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

From start to finish our experience was a DISAPPOINTMENT!!! On arrival we were allocated the rooms. However, we paid for an upgrade and staff did not know what that meant and specified all rooms were the same. We reverted back to our Expedia voucher to show what we had booked to be then informed the rooms were not available. We had to show the images on the website to show what we had booked. after some time we were then provided with the upgraded rooms we had paid for. Only one room was ready so 4 of us had to share until our room was ready. Furthermore, we were shown occupied rooms without the occupies consent which concerned us. The day reception staff were unhelpful. Due to language barriers they were not accommodating or flexible to our queries as we did not speak French or Arabic. For example, the waiter for dinner was extremely rude. He did not acknowledge us for 30 minutes to take drink order or provide us with a menu. When we merely asked him a question about ordering food for dinner he replied ' I don't speak English' then walked off and left us at the table and served other guests. We had to call him several times to make an order and he would either ignore us or tell us to wait, by this time other guests had received their 3 course meals. The menu was poorly written and didn't not explicitly state there was meat/fish in the meals and when we state this to the waiter he did not care and was unwilling to change when we wanted .
5-night family trip
Verified Expedia guest review

2/10 Poor

It was quite and peaceful and not very busy. But the service we received was poor. There was construction works going on when we arrived at the hotel everyday and I could not rest or sleep peacefully because the works would start at 10am everyday. Also the contraction works made a hole in our room big enough for a head to pop in and we could see bulders who kept having a peek into our room. Upon request to change the room we are given a room without a propa functioning shower.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

If you like quietness & Luxury - this is the play to stay in Kech
Guests of Olivier Perbet, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Very quite et serein place
nice place. Few service items to fix. Poor breakfast and poor food menu.
2-night trip
Verified Expedia guest review

8/10 Very Good

Great hotel, quiet, staff is friendly... The facilities are authentic. Would definitely stay there again
Verified Expedia guest review

2/10 Poor

Aweful ! Don't trust the pics and reviews !
Absolutely terrible ! Were all previous reviewers blind ?? Ok the Riad looks good from outside but that's about it. Everything else is absolute disapointment from service to room cleaniness and comfort. We skipped the breakfast and canceled our next night.
Verified Hotels.com guest review

6/10 Good

No TV connection! Toilet flash was not work first one day and they refused to change my room!! I had big argument, later on they changed with smaller room. Most of the staff are very helpful. Hotel are very traditional building , outside pool was very dirty!! Spa was out of order!! First two nights there was no light outside the building! ! Overall hotel view are very nice like a castle!! But more maintaining will require.
Verified Expedia guest review

10/10 Exceptional

peaceful oasis
wonderful week before Christmas. Staff couldn't be more helpful, the hotel is unique and the weather perfect. Bring lots to read and just soak up the sunshine in this oasis of peace. Always negotiate the taxi fare before you get in (no meters), airport to the hotel around 200 mads. The hotel has a deal with a local company so fare to the Square and airport (90 minutes minimum hotel to departure lounge) is 100 mads. 140 mads to the £ at the airport, first bank we went to off the Square we got 144. For a light lunch in the Square try Snack Toubkal in the corner 30 mads for steak chips and a salad. If you fancy exploring turn right on the main road there are lots of cafes and quirky shops including a fossil shop and a patisserie.
Verified Expedia guest review

10/10 Exceptional

Very good
Was fantastic, beautiful, peaceful hotel. Good garden and pool, nice atmosphere very good quality/price ratio.
Verified Hotels.com guest review

8/10 Very Good

amazing place
Beautiful Palais, if you are looking for anything other than peace keep looking. A Big thank you to the lovely receptionist Naima and her beautiful smile, made sure everything was smooth. Abdelkrim,and Mohsin, such beautiful humans who do their best at all times. Zahra and Rabia, do a wonderful job in keeping up the rooms. and if you are out partying at night,Abdessadek and or Abdelkader will make sure the door to the Palais is open for u. Simo, the lifeguard , what can i say, just dedicated. big thanks Palais Clementina staff. i will surely return
Verified Travelocity guest review

10/10 Exceptional

Great value for the money !
Just spent 3 nights at the Palais Clementina and loved every minute. Madjid and his staff were very helpful and attentive. Hotel suite was amazing with views over the beautiful gardens and pool. Just 15 minutes from airport.
Verified Hotels.com guest review

8/10 Very Good

Very homely
I had a lovely stay at Palais Clementina, it was peaceful and homely. The only downfall is it isn't child friendly.
Verified Hotels.com guest review

4/10 Fair

Not what we expected
The hotel is very basic and needs a lot of renovating and, more importantly, cleaning. The hotel staff are very friendly but not the best, although this is partly down to not having the means to offer anything better. The food is really quite terrible. Same breakfast everyday and although it was easy food to make (omelettes, pancakes etc) it was never hot or even warm! The dinner was shicking, salad that had been clearly standing out of the fridge for a few hours so was limp and lifeless, the direst chicken I've ever had the displeasure of putting in my mouth and simply rubbish desserts. The pool and gardens are lovely but this is literally the only plus side to this hotel. We did however, find the funny side of things as they were so inconsistent with everything, it made each day entertaining to find out what was going to happen to us next.
Verified Expedia guest review

10/10 Exceptional

Wonderful experience
This really was a great place to relax in tranquil authentic surroundings. Peaceful and luxurious and wonderful staff. If you are looking for somewhere to escape the pressures and bustle of Marrakech with staff you can trust then this is ideal. The traditional food was so much better than the eateries in town. Our executive suite was truly palatial, opening right into the garden and the pool.
Verified Expedia guest review

8/10 Very Good

Établissement au calme excentré de la médina (10 min en voiture) Personnel souriant Belle piscine Établissement décoré dans le style marocain digne du palais dont il porte le nom
2-night trip
Verified Expedia guest review

6/10 Good

Cadre grandiose, offre de services à revoir
Magnifique hotel, chambre grandiose, cadre très très sympa ! Dommage que l'hotel semble un peu désert et que, malgré des personnels plus nombreux que les clients, les services ne soient pas à la hauteur (offre pauvre, délai d'attente, présence,...). Toute l'équipe est pourtant toujours très sympa et souriante
Christophe, 6-night family trip
Verified Hotels.com guest review

8/10 Very Good

Personnel aux petits soins et gentils , soucieux de faire de ce séjour un séjour agréable, excursion personnalisée
5-night romance trip
Verified Expedia guest review

6/10 Good

4-night trip
Verified Expedia guest review

2/10 Poor

établissement magnifique mais service zéro rien à manger au petit déjeuner ni au dîner , on m a volé un sac avec mes produits solaires .
4-night trip
Verified Expedia guest review

2/10 Poor

A éviter Avis sur Palais Clementina Avis en attente par mobile le palais ne correspond pas à la description et aux différents avis nous avons séjourné plusieurs nuits et franchement après plusieurs voyages à Marrakech cela ne correspond pas à un 4 étoiles. chambre sale ménage fait en 5 minutes et superficiellement sans vider les poubelles, nous sommes deux et on mets une seule serviette, moisissure sur les joints cuvette toilette cassée et sale au fond .literie très dur on a l'impression de dormir sur une planche. petit déjeuner médiocre pas de viennoiseries le premier jour arrivé à 9h30 et débarrassé à 10 h car plus rien à mettre le directeur n'a pas fait les courses .les autres jours le minimum pour le déjeuner pas de cereales, pas de yaourts par contre pain rassi. Piscine sale manque d'entretien carrelage cassé matelas trouée protection sale...et ils font sécher les serviettes sans les laver...Honteux. Musique forte à la piscine. Nous avons mangé un soir et le couscous était froid il sortait du frigo le personnel désabusé se balade, discute viens se servir au déjeuner sans se soucier des clients, parle fort. ne cherchez pas la salle de sport elle est invisible. Et quand on demande la direction il n'y a personne bref je ne le recommande pas du tout. et je n'ai pas l'habitude d'être sévère avec mes +100 contributions sur tripadvisor mais là il faut pas exagérer
7-night trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

Cadre extérieur magnifique. Cet établissement est un mix entre hotel et Riad, c'est vraiment charmant.
4-night trip with friends
Verified Expedia guest review

6/10 Good

6-night trip
Verified Expedia guest review