General Heriberto Jara Intl. Airport (VER) - 28 min drive
Veracruz Central Station - 28 min walk
Restaurants
Jarrita de Oro - 7 min walk
El Sano Amanecer - 6 min walk
Palapa de Perea - 8 min walk
Gůero,Güera - 4 min walk
Antojitos Veracruzanos Lolita - 8 min walk
About this property
DoubleTree by Hilton Hotel Veracruz
At DoubleTree by Hilton Hotel Veracruz, you'll be just a 5-minute drive from Veracruz Aquarium and Veracruz Harbour. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Enxebre, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a health club, and a fitness center. Fellow travelers say good things about the room service and helpful staff.
Languages
English, Spanish
At a glance
Hotel size
155 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking and van parking on site
Onsite parking limited
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–noon
Free WiFi (speed of 50+ Mbps) and free wired internet
Phone
Desk chair
Food and drink
Meal delivery service
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Enxebre - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 250.00 for adults and MXN 120.00 for children
Late check-out can be arranged for an extra charge of MXN 600.00 (subject to availability)
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
Health club
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
DoubleTree Hilton Veracruz
Hotel Novo Mar Veracruz
Novo Mar
Novo Mar Veracruz
Doubletree By Hilton Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel
DoubleTree by Hilton Hotel Veracruz Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel Veracruz
Frequently asked questions
Does DoubleTree by Hilton Hotel Veracruz offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Veracruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Hotel Veracruz?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at DoubleTree by Hilton Hotel Veracruz?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Hotel Veracruz?
Yes, there's free self and valet parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Veracruz?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 600.00 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at DoubleTree by Hilton Hotel Veracruz?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (7-min drive) and Big Bola Casino (8-min drive) are both nearby.
What is there to do at DoubleTree by Hilton Hotel Veracruz and nearby?
DoubleTree by Hilton Hotel Veracruz has an outdoor pool and a health club.
Are there restaurants at or near DoubleTree by Hilton Hotel Veracruz?
Yes, Enxebre offers international cuisine and ocean views.
What's the area around DoubleTree by Hilton Hotel Veracruz like?
DoubleTree by Hilton Hotel Veracruz is located near Regatas Beach in Malecon, a short 12-minute walk from Veracruz Aquarium and 19 minutes' walk from Veracruz Harbour.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 18, 2024
BEATRIZ
BEATRIZ, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
Excelente es un gusto poder quedarnos a dormir con ustedes
Ana elena
Ana elena, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
María del Pilar
María del Pilar, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 16, 2024
I like the area really nice
Benigno
Benigno, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 26, 2024
Relaxing pool area.
We were able to check in early from an overnight flight. Made the day and evening easy to enjoy after a nap!
Nichole
Nichole, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 24, 2024
The room was super comfortable
Arjeniz
Arjeniz, 1-night family trip
Verified Expedia guest review
6/10 Good
Aug 1, 2024
Gerardo
Gerardo, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Jul 28, 2024
They give me a room that was next to some closet that was making a lot of noise. I asked him to switch my rooms. They say no they also give me towels that were ripped and hot holes in it, which was really disgusting. The bathroom smelled like sewer and this is really disappointing for the money that I paid for, and requesting a refund I left Hotel due to this Horrible experience I will never recommend this to anybody. I hope someone does anything about it. They supposed to be fun times when you go on vacation, but this is horrible experience and a refund for my stay there. Contact me at area code 661-221-1771. My name is Guadalupe thank you for your time and I hope you do something about it.
GUADALUPE
GUADALUPE, 9-night family trip
Verified Expedia guest review
6/10 Good
Jul 25, 2024
ubicacion excelente, frente a la playa, hotel ya tiene antiguedad, se escucha ruidos del pasillo en la nochey del aire acondicionado.
CHIA YIN
CHIA YIN, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 17, 2024
Delicious food and beautiful place
Mariana
Mariana, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 2, 2024
Edgar O.
Edgar O., 4-night trip
Verified Expedia guest review
6/10 Good
Jul 1, 2024
Tomas
Tomas, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 22, 2024
Hugo
Hugo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 20, 2024
Great place in Veracruz
Everything was great
LUIS ANTONIO
LUIS ANTONIO, 5-night trip
Verified Hotels.com guest review
6/10 Good
May 23, 2024
Luis Antonio
Luis Antonio, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 22, 2024
Excellent services, always clean, good air condition and closed to the malecon, and other areas for recreation and fun
Arnol a
Arnol a, 4-night romance trip
Verified Expedia guest review
4/10 Fair
May 18, 2024
Sol Veronica
Sol Veronica, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 14, 2024
Denis
Denis, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Apr 13, 2024
Cs
Cs, 2-night trip
Verified Expedia guest review
4/10 Fair
Apr 3, 2024
Very old and not well maintained. Bed linen and towels are the oldest I have seen in a hotel - quite disrespectful . Windows so dirt that a beach view is pointless. Staff is well trained.
Sonia
Sonia, 3-night romance trip
Verified Expedia guest review
6/10 Good
Mar 18, 2024
Benigno
Benigno, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 8, 2024
Nancy
Nancy, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Feb 20, 2024
Todo bien!
Oscar
Verified Expedia guest review
8/10 Very Good
Jan 26, 2024
Estaba por trabajo y las facilidades del hotel son muy buenas, las habitaciones estaban muy bien, desayuno buffet excelente.
Si bien las instalaciones están limpias y bien mantenidas, las toallas y ropa blanca estaban muy limpias pero ya muestran tiempo de uso.