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U Hotel Penang

3.0 star property
Hotel convenient to Queensbay Mall

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Photo gallery for U Hotel Penang

Reception
Exterior
Reception
Flat-screen TV
Deluxe King (Saturn) | In-room safe, desk, bed sheets
Experience modern comfort at U Hotel Penang in Gelugor. Connect to free WiFi, take advantage of dry cleaning services, and enjoy the convenience of express check-in.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry facilities
  • Free parking
  • 24/7 front desk
  • Air conditioning
  • Non-smoking

Main amenities (10)

  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Luggage storage
  • Tour/ticket assistance
  • Reception hall

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Flat-panel TV
The current price is NT$1,193
NT$1,380 total
includes taxes & fees
Aug 11 - Aug 12

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Regular Queen (Venus)

In-room safe, desk, bed sheets

Regular Queen (Venus)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
In-room safe
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King (Saturn)

In-room safe, desk, bed sheets

Deluxe King (Saturn)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
In-room safe
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Regular Twin (Luna)

Regular Twin (Luna) | In-room safe, desk, bed sheets

Regular Twin (Luna)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
In-room safe
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

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NT$2,206 total
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Aug 25 - Aug 26
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About the neighborhood

Map
676, Jalan Sungai Dua, George Town, Penang, 11700

What's nearby

  • University of Science-Malaysia - 3 min walk - 0.3 km
  • Queensbay Mall - 3 min drive - 3.1 km
  • RECSAM and Institute Pendidikan Guru - 3 min drive - 3.1 km
  • TESCO - 4 min drive - 4.6 km
  • Penang Hill - 16 min drive - 11.8 km

Getting around

  • Penang Intl. Airport (PEN) - 16 min drive
  • Penang Sentral - 22 min drive
  • Tasek Gelugor Station - 31 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Restoran Nasi Kandar Subaidah - ‬7 min walk
  • ‪The Coffee Bean & The Leaf - ‬1 min walk
  • ‪Roti Canai Naina - ‬5 min walk
  • ‪Leomag Waffle - ‬2 min walk

About this property

U Hotel Penang

At U Hotel Penang, you'll be within a 10-minute drive of Queensbay Mall and KOMTAR. Also, Gurney Drive and Penang Hill are within a short drive.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 128 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Elevator
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk

More

  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: MYR 200 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

U Hotel Penang
U Hotel
U Hotel Penang George Town
U Hotel Penang Bayan Lepas
U Hotel Penang Hotel
U Hotel Penang George Town
U Hotel Penang Hotel George Town

Frequently asked questions

Are pets allowed at U Hotel Penang?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at U Hotel Penang?

Yes, there's free self parking.

What are the check-in and check-out times at U Hotel Penang?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon. Express check-in is available.

What's the area around U Hotel Penang like?

U Hotel Penang is in Gelugor, a short 3-minute walk from University of Science-Malaysia.

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U Hotel Penang Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Location
Service staff

Reviews

8/10 Good

I am very satisfied with my stay.
Tony, 4-night trip

8/10 Good

Everything is satisfactory
Tony, 4-night trip

10/10 Excellent

Nearby many restaurants surrounding.
Ooi, 2-night trip

6/10 Okay

Place was great and bed was comfortable. I had a good sleep. A lot of eateries and convenience stores nearby. Seamless check in and deposit was RM100. Staff very friendly and approachable. The only thing is that inside the room I feel the area where the iron board is and the cups and utensils was dusty. I feel the hotel can improve on this. Otherwise good stay. Will definitely stay again.
CHIARA LUCY ASIR, 1-night trip

10/10 Excellent

Very walkable area. Diy laundry, restaurants and Lotus nearby. Room very well planned for business traveller.
Ivor, 5-night trip

8/10 Good

Hotel is clean and beside Lotus shopping. Staff are friendly and helpful.
Lai Chuan, 2-night trip

8/10 Good

The location is perfect It's clean
jamal, 13-night trip

10/10 Excellent

Good
Ahmad siddiki, 2-night trip

10/10 Excellent

Good

Location was ok and come with hotel parking which is good!
Kian Huat, 2-night trip

10/10 Excellent

Room a bit small though. Should provide room slippers.
Andy, 2-night trip

8/10 Good

Very good easy to get foods
Ong Kian, 1-night trip

8/10 Good

TV with Netflix Should has room service on the next day
Chin siong, 2-night trip

10/10 Excellent

Good
Ahmad, 3-night trip

6/10 Okay

Moderate service, facility, and price. Walking distance to USM.
Go, 1-night trip

2/10 Terrible

Beware horrible smelly dump! Hobos sleeping out froht as we walked in through the cigarette smoke around front door. Dark scratched up painted walls in room. No shower to toilet divider leavng toilet seat slippery wet at all times. No wash cloths. Very few outlets. Very dark room, smelly and dirty floor. Definitely not family friendly and should be a one star or less rating.
Joseph, 1-night trip

10/10 Excellent

Everything is gut, but the Internet doesn‘t work.
Lekbir, 1-night trip

2/10 Terrible

very noisy

very noisy
Man Tat, 3-night trip

6/10 Okay

Everything was ok, but we don't like the colour and the condition of your floors in the rooms..thanks.
Zain Qisti, 2-night trip

6/10 Okay

Their is too much humidity in the room
Ali, 2-night trip

6/10 Okay

Worst staff

The rooms are too small. The staff are very rude and they dont want to communicate or give feedback. They are the worst.
Raidha, 2-night trip

4/10 Poor

check in and 1st impression on room condition

the room was not cleaned properly. debris was not cleaned. "unwanted stain" on the toilet bowl. cleaning job was not done. when checked in, my info was not received by the hotel. but the staff was very helpful and dedicated to rectify the issue.
2-night trip

8/10 Good

全体的に清潔で、特に水回りがきれいだったので、過ごしやすかった。 まわりにスーパーやカフェ、コンビニ、ナイトマーケットなどいろいろあり、便利だった。
NOBUKO, 3-night trip

6/10 Okay

Dhana, 1-night trip

10/10 Excellent

William, 1-night trip

10/10 Excellent

Atilla, 1-night trip