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Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4.5 star property
Escape to an oceanfront haven of tranquility with alluring beach massages and thrilling water sports like scuba diving.

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Photo gallery for Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

2 outdoor pools, pool umbrellas, sun loungers
Kayaking
View from property
10 restaurants, breakfast served
Reception hall
Unwind at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only, where luxury meets tranquility. Enjoy a free breakfast buffet and unwind with a massage or yoga class on the pristine white sand beach. With 10 restaurants to choose from, snorkeling adventures and kayaking opportunities await you.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Casino

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Casino
  • 10 restaurants and 5 beach bars
  • 2 poolside bars and 4 bars/lounges
  • 6 swim-up bars
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • 3 indoor tennis courts
  • Health club
  • Sauna

Feel at home (6)

  • Separate bathtub and shower
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is NT$13,536
NT$13,536 total
includes taxes & fees
Mar 14 - Mar 15

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Luxury Suite with Terrace Jacuzzi

Premium bedding, free minibar, in-room safe, desk

Luxury Suite with Terrace Jacuzzi

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Honeymoon Suite Ocean View Diamond Club

Premium bedding, free minibar, in-room safe, desk

Honeymoon Suite Ocean View Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Swim Out

Premium bedding, free minibar, in-room safe, desk

Luxury Suite Swim Out

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Swim Out Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Suite Swim Out Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Presidential One Bedroom Suite Ocean View Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 117 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Luxury Junior Suite Ocean View

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi

Premium bedding, free minibar, in-room safe, desk

Luxury Suite Ocean View with Terrace Jacuzzi

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out

View from room

Luxury Junior Suite Swim Out

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Ocean View Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Outdoor wedding area

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

  • Pool
  • Free breakfast
  • Spa
  • Free parking
7.0 out of 10, Good, (1361)
The price is NT$11,291
NT$11,291 total
includes taxes & fees
Feb 25 - Feb 26
Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino
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About the neighborhood

Map
Carretera Federal 307, Tulum-Cancun Km 332,15, SM31, MZ 03, Puerto Morelos, QROO, 77500

What's nearby

  • Xoximilco - 12 min drive
  • Moon Palace Golf Club - 14 min drive
  • Petempich Bay - 21 min drive
  • Puerto Morelos Beach - 22 min drive
  • Puerto Morelos Town Square - 23 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive
  • Tulum Intl. Airport (TQO) - 134 min drive
  • Cozumel Intl. Airport (CZM) - 30.6 miles/49.2 km

Restaurants

  • ‪Grand Lobby Bar - ‬15 min drive
  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬16 min walk
  • ‪The Grill - ‬17 min drive
  • ‪Cusco - ‬18 min drive

About this property

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

At Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only, you can spend time at the beach enjoying beach umbrellas, beach massages, and sun loungers, plus you'll be within a 15-minute drive of Moon Palace Golf Club. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Gourmet Marche, one of 10 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious property include 5 beach bars, a casino, and a nightclub. Fellow travelers say great things about the helpful staff and beach location.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 343 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Other information

    • Designated smoking areas (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 10 restaurants
  • 4 bars/lounges
  • 5 beach bars
  • 2 poolside bars
  • 6 swim-up bars
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Yoga classes
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Shopping
  • Pool table
  • Windsurfing nearby

Working away

  • Business center
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2014
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Health club
  • Adjacent to a golf course
  • 2 outdoor pools
  • Designer stores on site
  • Casino
  • Full-service spa
  • 3 indoor tennis courts
  • Nightclub
  • 8 casino gaming tables
  • 12 casino slot machines
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Beaux Arts architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Front entrance ramp

Room amenities

Be entertained

  • 49-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Separate sitting area

Freshen up

  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The Royal Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Gourmet Marche - This buffet restaurant serves breakfast, lunch, and dinner.
Zen - This restaurant serves dinner only. Open daily.
Hunter Steak House - This restaurant serves lunch only. Open daily.
Grazie Italian Trattoria - This restaurant serves dinner only. Open daily.
Taj | Indian Cuisine - This restaurant serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards and cash.

Also known as

Hideaway Royalton Adults All Inclusive Puerto Morelos
Hideaway Royalton Adults All Inclusive
Hideaway Royalton Adults Puerto Morelos
Hideaway Royalton Adults
Hideaway Royalton Riviera Cancun All Inclusive Puerto Morelos
Hideaway Royalton Riviera Cancun All Inclusive
Hideaway Royalton Riviera Cancun Puerto Morelos
Hideaway Royalton Riviera Cancun
Hideaway at Royalton Riviera Cancun Adults Only All Inclusive
Hideaway at Royalton Riviera Cancun All Inclusive Adults Only
Hideaway at Royalton Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only offer free cancellation for a full refund?

Yes, Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, there are 2 outdoor pools.

Are pets allowed at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, there's a casino, featuring 12 slot machines and 8 gaming tables.

What is there to do at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only and nearby?

Have fun with onsite activities like kayaking, snorkeling, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 outdoor swimming pools. Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only also has 6 swim-up bars, 2 poolside bars, and a casino, as well as a nightclub, a sauna, and a Turkish bath.

Are there restaurants at or near Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, there are 10 onsite restaurants.

Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only like?

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only is located on the waterfront, a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

Family Vacation
Overall we had a good stay. I would not recommend paying extra for the diamond club as it didn’t provide much benefit although our butlers were very attentive. We were hoping there would be more activities for adults during the day and that coffee was provided throughout the resort especially in the mornings. They said there was coffee in The diamond club lounges but most of the time there wasn’t or it was cold. Reservations were very difficult to make and often could only get very early or very late. We recommend the Hideaway if you don’t have kids. The foam parties were a lot of fun!
Michele, 6-night family trip
Verified Hotels.com guest review

6/10 Good

Stacia, 4-night trip
Verified Hotels.com guest review

6/10 Good

Terrible room
Absolutely terrible room! Do NOT go with the basic balcony. It faces an old road that is flooded with swamp water that smells terrible. We couldn’t even step outside because the smell was so bad, as well as the bugs that it brought along with it.
Sarah, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great destination
This resort has a ton of amenities! The butler service and experienced concierge were tremendous. The hideaway area for adults only was definitely separate from the kids section. Lots of pools, beautiful beach, exceptionally friendly staff. I will be back!
Michelle, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ronen, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Samantha, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Way overpriced for what it is. If you want anything nice you need to pay a lot for more it. Checkin takes 2 hours and it's difficult to leave the hotel Would not stay here again.
5-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Dirty sea water, the barrier in the water collect all dirt and not allowed clear water come
Stanislav, 6-night trip
Verified Expedia guest review

2/10 Poor

Alejandra, 5-night trip
Verified Expedia guest review

2/10 Poor

The front desk service is non existent, I was trying to upgrade my room last night for my upcoming stay on the 17th and instead it charged me for a night at the upgraded room . Tried calling the resort all night and all day today but no one answers , I sent emails regarding the mixup and requesting the upgrade but no answer . Not a good sign when it comes to customer service , I have 3 more days to decide what my next step should be . Thank you
Ahmed, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Excellent resort. Customer service was 10/10! I would highly recommend!
Geoffrey, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Was a great experience
Joey, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great
Orvin, 6-night trip
Verified Expedia guest review

8/10 Very Good

The food is amazing. Drinks as well. Kid frinedly with alot of activites for them. The resprt is out dated but they were doing many repairs. The swim up pool rooms were really nice. But the water was cold.
terry lee weber, 4-night trip with friends
Verified Expedia guest review

4/10 Fair

Jonte, 3-night trip
Verified Expedia guest review

6/10 Good

The room wasn’t the cleanest, and had a terrible sewer smell. The hotel is beautiful but that smell in our room was awful. Dining is an issue here. You have to reserve dinner in advance and they full up quickly. All restaurants are closed from 11am-12:30pm which wasn’t clearly communicated so we had to wait a while to eat lunch the first day. We missed breakfast because we decided to sleep in. There are a lot of fun activities happening on the resort which was a plus. It wasn’t a horrible experience but I don’t think I’ll be back.
Nissa, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was cool. Tried to sell me the time share and as soon as I said “no”. The entire mood changed
Verified Expedia guest review

10/10 Exceptional

Monika, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Pague habitación con tina de hidromasaje y no pude usarla porque al llenarla se lleno de basura, quiero la devolución del dinero que hay entre el pago de habitación con hidromasaje y sin hidromasaje, por favor. Gracias
Cecilia, 1-night trip
Verified Expedia guest review

8/10 Very Good

Emely, 6-night trip
Verified Expedia guest review

10/10 Exceptional

I liked the location of the property. I loved the variety of food and all the different bars. I did not like being bombarded at the front door with the diamond club package/timeshare deal. Let your guest settle in once they arrive and don't give a sob story about how you make your living from it to guilt trip people!
Anthony, 4-night romance trip
Verified Expedia guest review

6/10 Good

Staci, 1-night trip
Verified Expedia guest review

8/10 Very Good

The property is very nice even though it does need some work. The staff is very nice and helpful. The hideaway pool and bar were very nice. The biggest issue is the constant hounding to buy an upgrade or to sit down for a presentation on their vacation program. Our room was very nice, clean and stocked upon us asking. We enjoyed our stay here.
Joel, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

lisa, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Loved the food! was a lot better than all the other resorts I have been to when I was in mexico
Trenton, 7-night romance trip
Verified Expedia guest review