My only issue was that there was no signage and I arrived on New Year's Eve and there was no attendant. There, as in most of Mexico, was no number on the outside of the building so there was no way to confirm I was at the correct place. There was also a sign on the door directing you to enter on another street which also had no signage. Eventually i knocked loudly and the staff person came to the rescue. Other days staff was at the reception door as you would expect. All else was as advertised and near perfect!!!
Henry
Henry,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 3 月 23 日
It was nice having a pool and a refrigerator. The air conditioner didn't cool our room to the degree we set it. A gym on the next street plays loud music in the morning. Although the staff is pleasant and most speak English, sometimes no one is around and the water is often empty. Even so, I still would stay there again as the place is in a good location at the edge of town, the price is good, and the grounds are really beautiful.
Gary
Gary,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023 年 11 月 7 日
Very nice property, Very much safe.
Few really good eating place in walking distance.
only problem we faced was no hot water in our rooms.
But they gave us extra room to use washrooms.
On the whole, it was a very nice stay.
Ashish
Ashish,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2023 年 4 月 25 日
Manuel
Manuel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023 年 3 月 21 日
HansPeter
HansPeter,10 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2023 年 3 月 14 日
Small villa but if is just to spend the night is fine, the hot water is not continuous fluent comes and goes, shower head just pour water everywhere, no toilet paper for the first two days, dark street from the villa to the main road, no coffee on the room or on the front desk.
Ernesto Jr
Ernesto Jr,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023 年 3 月 6 日
I liked how central it was. Very close to the main strip and lots of shopping and dining options close by. The room had a fridge which worked very well. The pool was nice and the option to refill the free water was a nice touch! Free coffee too.
Casey
Casey,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023 年 2 月 27 日
Perfect place for exploring Tulum and its surrounding. Quiet and peaceful accomodation to chill at the pool after a busy day. Perfect base to explore the town at night. Downtown is in nearby walking-distance.
Highly recommended!
Andreas
Expedia 真實旅客評語
10/10 好極了
2023 年 2 月 21 日
Tres bel hotel. Proche de la plage. Bon petit dejeuner, tres bon service massage. Proche du centre de bacalar en voiture.
Par contre le chemin d'acces a l'hotel est pas dans un tres bon état. Le wifi suivant l'emplacement de la chambre est difficile a capter. Mais l'hotel et le personnel sont tellement top que les 5 etoiles sont plus que méritées 😊
Stéphanie
Stéphanie,3 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2023 年 1 月 25 日
Dirk
Dirk,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2022 年 11 月 17 日
Le logement etait spacieux et agréable.
Les propriétaires ont été tres arrangeants pour les horaires d'arrivée etvde départ tardif. Bon emplacement.
Nous recomandons.
Camille
Camille,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022 年 10 月 13 日
Stayed here in early October '22. Very nice quiet property. Pool was excellent. We had the standard triple room above the pool and it was perfect for us. There were some good restaurants within walking distance (La Coqueta for tacos, El Cayuco for seafood, Papaya for good 100 peso pizza) as well as a convenience store a minute away and a large grocery. Great cheap bike rentals a few blocks away (corner of Escorpion Sur and Calle Sol Ote.). Easy access to the bike paths going to the beach or to the temple area. Cheap laundromat with beer and food nearby (Bo). Great birdlife and reptiles in the courtyard, green geckos, large iguana. It's an ideal location in Tulum so long as you don't mind riding bikes to the beach. The rooftop bar (Nana) wasn't loud when we were there and they do have great cocktails (a bit spendy but good). Georgina at the front desk was very nice! We'd stay here again!
Jonathan
Jonathan,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2022 年 2 月 27 日
Amazing pool and garden. Each unit has a private outdoor patio or balcony and we had a full sized refrigerator. No soap or shampoo so bring your own. Surprisingly quiet for a busy area. Would book agaun.
Michael
Michael,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2022 年 2 月 4 日
Okay the place is beautiful there’s no noises so you can chill out the pool is amazing the staff it’s beyond nice the only thing I wish they need it’s a tv, the location was perfect less than 10 minutes to get to the hotel zone and couple blocks from the banks restaurants etc
Highly recommend!!
RICARDO
RICARDO,4 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2022 年 1 月 28 日
That’s a great place to stay with family, friends or alone.
Luiz
Luiz,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2022 年 1 月 25 日
Very quiet and pleasant place away from the party crowds.
Alena
Alena,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2022 年 1 月 17 日
The pool is very nice and our condo had a private rooftop lounging area that was VERY nice
Molly
Molly,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2022 年 1 月 7 日
All staff were really friendly and helpful. The room was spacious but needing some improvements/refurbishment. Common areas are really nice, green and well maintained. The hotel is around 10 minutes from the center with is great for the noise. It's a shame they don't provide breakfast in their room rates.
Fernando
Fernando,4 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2022 年 1 月 4 日
Nice price for the hotel
Need a bit of supplies like covers ( they don’t have it)
sarah
sarah,5 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2021 年 5 月 8 日
Cómodo, céntrico y limpio
Departamento con lo necesario para una estancia cómoda (solo no tiene TV), aire acondicionado, estacionamiento y buena ubicación cerca de restaurantes y supermercados.
Expedia
Expedia,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2021 年 5 月 5 日
Nice, quiet and safe
Thomas
Thomas,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2021 年 4 月 30 日
Villas Akalan is a great property. Great pool and quiet neighborhood. Staff were very helpful and it was a reasonable price. Nice amenities such as safe and a/c. Overall a great property and a nice value. We will absolutely stay there next time.
真實旅客
5 晚浪漫之旅
CheapTickets 真實旅客評語
2/10 不太好
2021 年 4 月 28 日
Please do not waist your time at this property; extremely bad condition. Towels were very old and not clean. Small room, dirty bathroom. No TV. Late night party at the near by room and we could not sleep. Water leaking below the sink. Not all lights in the room was working. No pressure in the water.