Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 15 min drive
Saint-Jean-de-Luz Ciboure Station - 15 min drive
Restaurants
Restaurant Eguzki - 4 min drive
Glaces Lopez - 7 min drive
Restaurant le Pullman - 4 min drive
Ferme Inharria - 8 min drive
Plazan - 3 min walk
About this property
Hôtel-Résidence Alaia
When visiting Ascain, Hôtel-Résidence Alaia is a great choice to consider. You can unwind with a drink at the bar/lounge, and self-serve breakfast is available daily.
Languages
English, French, Spanish
At a glance
Hotel size
16 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Self-serve breakfast (surcharge) each morning 8:00 AM–10:00 AM
Bar/lounge
What to do
Horse riding nearby
Working away
Meeting room
Services
Front desk (limited hours)
Free newspapers in lobby
Multilingual staff
Facilities
1 building/tower
Terrace
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
80-cm flat-screen TV
Digital TV channels
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
More
Limited housekeeping
Fees & policies
Refundable deposits
Deposit: EUR 350 per week
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Self-serve breakfast is offered for an extra charge of approximately EUR 10.50 per person
Housekeeping is offered for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 8.5 per pet, per day
Policies
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hôtel-Résidence Alaia Hotel Ascain
Hôtel-Résidence Alaia Hotel
Hôtel-Résidence Alaia Ascain
Hôtel-Résidence Alaia
Hôtel-Résidence Alaia Hotel
Hôtel-Résidence Alaia Ascain
Hôtel-Résidence Alaia Hotel Ascain
Frequently asked questions
Does Hôtel-Résidence Alaia offer free cancellation for a full refund?
Yes, Hôtel-Résidence Alaia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hôtel-Résidence Alaia?
Yes, cats and dogs are welcome. There's a charge of EUR 8.5 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hôtel-Résidence Alaia?
Yes, there's free self parking.
What are the check-in and check-out times at Hôtel-Résidence Alaia?
Check-in start time: 4 PM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an onsite casino at Hôtel-Résidence Alaia?
No, this hotel doesn't have a casino, but Casino Barriere (22-min drive) is nearby.
What is there to do at Hôtel-Résidence Alaia and nearby?
Have fun during the warmer months with activities nearby such as horseback riding.
Hôtel-Résidence Alaia Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Good
Jul 2, 2024
Disappointing stay at Ascain.
We stayed in a double room which was basic with rudimentary self catering facilities which were in need of a refresh. Although the receptionist who checked us in was friendly and helpful, for the majority of our stay there was no-one behind the reception desk.
Alan
Alan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 26, 2024
A different style of checking in. They send you a code thru email for door as there is no one to check you in but once we figure it out, it was easy.
Roni
Roni, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 26, 2024
Convenience plus value
A great value for the money. I wanted to visit Biarritz, San Sebastian and St. Jean de Luz and this was a convenient place in between all 3
Paul
Paul, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2023
Lovely one night stay in a quaint little town with easy parking but close to other major centres like St Jean de Luz. Wonderful restaurant found next to church as well with amazing food. Very good value for money and beautiful breakfast room
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 9, 2023
Frances
Frances, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 28, 2022
A place to stay.
Christian
Verified Expedia guest review
10/10 Exceptional
Oct 12, 2022
Excellent for a quick stopover, room was tastefully decorated and comfortable. Location is excellent and we would return.
Sarah
Sarah, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
May 21, 2019
The staff were very helpful and the room was clean and tidy.
Verified traveler
4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 19, 2018
Lovely hotel, we had a studio which was great for making own breakfasts and drinks we did have one or two meals in but the restaurants in Ascain serve good food so we ate out most of the time. We travelled by train to St Jean de Luz and then used the local bus to get about very good service.
The staff at Hotel-Résidence Alaia were so welcoming and very helpful.
We will definitely visit again.
Verified traveler
10-night trip
Verified Expedia guest review
10/10 Exceptional
May 30, 2016
Machiel
Verified Hotels.com guest review
10/10 Exceptional
May 24, 2016
Pretty village location
Very comfortable bed. Spotless room. Wonderful to have a fridge and kettle in the room. This is off the beaten track and you need your own transport. It is close to the train to La Rhune
Bronwyn
Verified Hotels.com guest review
10/10 Exceptional
Dec 5, 2024
Franck
Franck, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 3, 2024
Kai
Kai, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2024
Quelle intelligence dans cet accueil !
Bernard
Bernard, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 17, 2024
Eric
Eric, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 30, 2024
ARNAUD
ARNAUD, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 6, 2024
Emilie
Emilie, 3-night trip
Verified Expedia guest review
6/10 Good
Jun 27, 2024
Pascal
Pascal, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 19, 2024
Bien placé accueil chalereux confortable
magali
magali, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 29, 2024
Tres simpa
Hotel tres simpa que ce soit en chambre ou en studio. Seul petite chose a savoir si vous roulez avec un vehicule de plus de 2m10 le parking n est pas adapte donc si plus de place devant l autre parking nous est inacessible. Mais il y a des places pas trop loin tout de meme.
Jennifer
Jennifer, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 24, 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 15, 2024
bon hôtel convivial
nous sommes très satisfaits de notre séjour . l'accueil est super, le confort , la propreté c'est très bien . Et je vous conseille de réserver directement il y a moins de frais . Très bon petits dejeuners . Aucune hésitation