The Level at Melia Caribe Beach

4.5 star property
Luxury beachfront resort with spa, near Bavaro Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Level at Melia Caribe Beach

10 outdoor pools
Private beach, white sand, free beach shuttle, sun loungers
Private beach, white sand, free beach shuttle, sun loungers
Outdoor wedding area
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Casino
    Casino
  • Electric vehicle charging point
    Electric vehicle charging point
  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Pool
    Pool
  • Free breakfast
    Free breakfast
Main amenities
  • Daily housekeeping
  • On a private beach
  • Casino
  • 13 restaurants and 7 bars/lounges
  • Full-service spa
  • 10 outdoor pools
  • Free children's club
  • Free beach shuttle
  • 4 outdoor tennis courts
  • 24-hour fitness center
  • Free use of bicycles
  • Beach umbrellas
Feel at home
  • Children stay free
  • Babysitting services
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

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About the neighborhood

Map
Playas de Bavaro, Punta Cana, 23000

What's nearby

  • Cocotal Golf and Country Club - 4 min drive - 1.3 km
  • Dolphin Island - 8 min drive - 3.3 km
  • The Lakes Barcelo Bavaro Golf Course - 9 min drive - 3.7 km
  • Los Corales Beach - 13 min drive - 3.7 km
  • Bavaro Beach - 18 min drive - 5.3 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 29 min drive
  • Free beach shuttle

Restaurants

  • ‪Bávaro Coffee - ‬7 min drive
  • ‪Nova Beach Club - ‬7 min drive
  • ‪The Valley American Restaurant - ‬7 min drive
  • ‪Jellyfish Beach Restaurant - ‬7 min walk
  • ‪Lobby Bar - ‬11 min walk

About this property

The Level at Melia Caribe Beach

Placing you just a 5-minute drive from Cocotal Golf and Country Club, The Level at Melia Caribe Beach offers a private beach where you can enjoy beach umbrellas, beach massages, and yoga. 10 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials, and mani/pedis. Riviera Restaurant, one of 13 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include 7 bars/lounges, a casino, and a free kid's club.

Languages

English, French, Russian, Spanish

At a glance

Hotel size

  • 154 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Offsite

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11:00 AM
  • 13 restaurants
  • 7 bars/lounges
  • Beach bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Babysitting (surcharge)

What to do

  • On a private beach
  • Free beach shuttle
  • Tennis lessons
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Farming classes
  • Beach volleyball
  • Basketball
  • Shopping
  • Bingo
  • Bicycle tour information

Working away

  • Business center
  • 7 meeting rooms
  • Conference center (11550 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Free beach shuttle
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 9 buildings/towers
  • Built in 1999
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • Adjacent to a golf course
  • 10 outdoor pools
  • Casino
  • Full-service spa
  • 6 casino gaming tables
  • 28 casino slot machines
  • Casino VIP room
  • 4 outdoor tennis courts
  • Traditional architecture

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • LED light bulbs

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, YHI Spa. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna and a spa tub.

Dining

Riviera Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
American Grill - This restaurant specializes in Italian cuisine. Open daily.
Alma - This restaurant specializes in Spanish cuisine. Open daily.
Merkado - This buffet restaurant specializes in local and international cuisine and serves lunch only. Open daily.
Capri - This restaurant specializes in Middle Eastern cuisine and serves dinner only. Open daily.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses a grey water recycling system and eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Level Meliá Caribe Tropical Hotel
Level Meliá Caribe Tropical Hotel Punta Cana
Level Meliá Caribe Tropical All Inclusive All-inclusive property
Level Meliá Caribe Tropical Punta Cana
Level Meliá Caribe Tropical
The Level At Melia Caribe
The Level at Melia Caribe Beach Resort
The Level at Melia Caribe Beach Punta Cana
The Level at Melia Caribe Beach All Inclusive
The Level at Melia Caribe Beach Resort Punta Cana

Frequently asked questions

Is there a pool at The Level at Melia Caribe Beach?
Yes, there are 10 outdoor pools and a children's pool.
Are pets allowed at The Level at Melia Caribe Beach?
Sorry, pets aren't allowed.
Is parking offered on site at The Level at Melia Caribe Beach?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at The Level at Melia Caribe Beach?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at The Level at Melia Caribe Beach?
Yes, the 2745 square-foot casino features 28 slot machines and 6 gaming tables. Bingo is offered.
What is there to do at The Level at Melia Caribe Beach and nearby?
Have fun with onsite activities like volleyball, beach yoga, and cycling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 10 outdoor swimming pools. The Level at Melia Caribe Beach also has 7 bars, a casino, and a private beach, as well as a 24-hour fitness center, spa services, and a garden.
Are there restaurants at or near The Level at Melia Caribe Beach?
Yes, there are 13 onsite restaurants, featuring international cuisine.
Does The Level at Melia Caribe Beach have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around The Level at Melia Caribe Beach like?
The Level at Melia Caribe Beach is in Bávaro. Popular attractions include Bavaro Beach, which is 18 minutes away by car.

The Level at Melia Caribe Beach Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Fair

First of all the only thing we liked was the staff service. Specially Sr. Bolivar Rivas (driver). This person is at your service and problem solving that makes you feel protected. Super Professional and Respectful and a great Human. Another staff is Sr. Jose Nunez waiter (captain) he runs a ship with such a smooth sailing and great human. And finally SR. Adrian Jimenez waiter at the Level Melia beach snack restaurant. He is amazing on remembering your drinks and constantly offering his service.
Hubertmaltez, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Very relaxing property! Had great service throughout our vacation.
7-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was great and the property was beautiful. It's been almost a year and my son is still raving about our time here. We will be back this year for sure. The food was good, the peacocks walking around were just beautiful. I would definitely recommend this place.
Sade, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Liked everything, especially butler service in The Level. Julio and Reynaldo were awesome.
JK, 6-night family trip
Verified Orbitz guest review

8/10 Very Good

7-night trip
Verified Expedia guest review

10/10 Exceptional

The grounds were beautiful and service was impeccable.
2-night family trip
Verified Expedia guest review

4/10 Fair

Rooms were not clean or up to par as described. Food was absolutely awful.
Sam, 4-night trip with friends
Verified Expedia guest review

8/10 Very Good

I thought the food was very good. I did not like how far the beach was from our room. The website never mentioned some restaurants have a fee. The bar choices at night cost more. The time share program called our room twice early AM to try to scam us into a breakfast to sell. Met some really nice people and had some great food, but defintely not a choice for me in the future.
7-night family trip
Verified Expedia guest review

8/10 Very Good

7-night trip
Verified Expedia guest review

8/10 Very Good

Exceptional landscaping, felt like botanical garden, very specious resort, perfect for taking long walks.
Kate, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

10/10 Exceptional

8-night trip
Verified Expedia guest review

2/10 Poor

8-night trip
Verified Expedia guest review

8/10 Very Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Great customer service. Maria at the Italian restaurant went to the extra mile with us every time.
10-night family trip
Verified Expedia guest review

8/10 Very Good

8-night trip
Verified Expedia guest review

8/10 Very Good

Lovely beach, some hotel amenities a little outdated, great staff.
E, 2-night romance trip
Verified Orbitz guest review

2/10 Poor

worst place I ever stayed in do you self a favor and read the reviews there is flys everywhere and staff are very rude
Al, 4-night family trip
Verified Expedia guest review

8/10 Very Good

The staff at "The Level at Melia" was awesome... very attentive and friendly. Everyone went out of their way to make sure we were happy at all times. The Level allows you access to all parts of the property, which is an added bonus. I know a few people who didn't upgrade to "The Level", and they were not happy with the service they received on their side. They were also limited to certain areas of the property.
JustMe, 4-night family trip
Verified Expedia guest review

2/10 Poor

5-night trip
Verified Expedia guest review

6/10 Good

The food was not good, the room smelled humid, and the overall service wasn’t the best
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Properties is nice an clean. Beautiful place to stay.. thank you guys. Keep up the good work.. see you soon..
Ariel, 7-night romance trip
Verified Expedia guest review

2/10 Poor

My family’s recent stay at The Level at Melia Caribe Beach was absolutely terrible. I feel that the experience was consistently poor on almost every level you can measure. Outdated, poorly maintained suites (holes in the wall, broken washing machines with repeated broken promises to fix), dirty pools with broken filters, rusty shower heads and cracked tiles. Spotty service (decent when you could find people, but frequent issues wasted time and frustrated, like nobody directing us to the proper lobby at check-in, lies about maintenance, lies from staff at checkout that I’d be contacted RE these issues I reported). Inconsistent food quality and service. Beach overrun with seaweed (partly just nature, but some hotels nearby kept their beaches much cleaner). The biggest issue that made our experience a bad one was a serious injury to my wife’s ankle. We were leaving our 3rd floor hotel room on the evening of Aug 1. We were going down the stairs of the building and it was ABSOLUTELY PITCH DARK...no lights in the building at all. In the darkness, my wife badly turned her ankle on the stairs and was in a lot of pain. A few minutes later, all the lights came on. Clearly, the timers were set too late, which is unacceptable. After that, the remainder of our trip was very difficult, as my wife had trouble walking and was in pain. Also, when I reported this issue, the handling of the situation was very poor, including misinformation and unavailability of guest services staff.
Matthew, 7-night family trip
Verified Expedia guest review

8/10 Very Good

7-night trip
Verified Expedia guest review

10/10 Exceptional

It was a beautiful resort. My family really enjoyed the water park. There were some water fountains at the entrance under repair but I’m sure they are beautiful when turned on. The pools were excellent and all areas I saw were well kept. The property is very large and we had to go around in golf carts but we always had a ride from our super attentive butler, Ernesto G.
7-night family trip
Verified Expedia guest review