2/10 Poor
Jul 10, 2024
Would not recommend
We arrived at the hotel at 3pm and no one was there we could not get in luckily for us an Italian man was also checking in and he opened a locked box which had our door card in it with info written only in Italian. We received an email advising us how to gain entry about an hour and a half after we arrived again in Italian only. Air conditioning didn’t work and when we found someone to ask on our third and last day he just said it did work but did not cool the room down. This is not really a hotel and should not be advertised as such. The reception said it was manned 9-6 but we did not see anyone very often. Poor toiletries provided in very small sachets of body wash only not even enough for one!!
Verified traveler
3-night trip
Verified Hotels.com guest review