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My Story Hotel Ouro

3.0 star property
Hotel with restaurant, near Rossio Square

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Photo gallery for My Story Hotel Ouro

Relax in a stylishly designed room with a comfortable bed, chair, and beautiful artwork.
Traditional Lisbon architecture lines the narrow street, with historic buildings and ornate balconies on display.
Welcome to STORY HOTEL, where guests can check in at the reception desk, surrounded by a geometric pattern and pendant lights.
Story Hotel features a traditional facade with a patterned tile design, three windows with green frames, and a black awning over the entrance.
Enjoy a diverse spread of food and beverages at our buffet, featuring a chalkboard menu and a selection of refreshments.
Immerse yourself in Lisbon's vibrant energy at My Story Hotel Ouro. Unwind with a drink from the bar, indulge in Portuguese cuisine, or explore the on-site shopping mall. With free WiFi and multilingual staff, this hotel near Avenida da Liberdade offers convenience and connection.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Airport transfer
  • Bar
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
The current price is NT$4,855
NT$5,425 total
includes taxes & fees
Aug 12 - Aug 13

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Twin Room

Two single beds with matching headboards and a wall-mounted lamp.

Twin Room

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Relax in a spacious room with a large bed, nightstand, and elegant vase with flowers.

Double Room

8.2 out of 10
Very good
(20 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Relax in a spacious room with a large bed, a nightstand, and a window offering a view.

Family Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 2 Double Beds

Similar properties

Exterior

My Story Hotel Augusta

  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
9.2 out of 10, Wonderful, 481 reviews
The price is NT$4,067
NT$4,589 total
includes taxes & fees
Aug 28 - Aug 29
My Story Hotel Augusta
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About the neighborhood

Map
Rua Áurea 100, Lisbon, 1100-063

What's nearby

  • Commerce Square - 3 min walk - 0.3 km
  • Santa Justa Elevator - 3 min walk - 0.3 km
  • Rossio Square - 5 min walk - 0.5 km
  • Castle of São Jorge - 7 min walk - 0.6 km
  • Avenida da Liberdade - 8 min walk - 0.7 km

Getting around

  • Humberto Delgado Airport (LIS) - 29 min drive
  • Cascais (CAT) - 39 min drive
  • Rossio Station - 7 min walk
  • Cais do Sodré Station - 12 min walk
  • Santa Apolonia Station - 20 min walk
  • Rua da Conceição Stop (28E) - 1 min walk
  • Baixa-Chiado Station - 2 min walk
  • Rua da Conceição Stop (12E) - 3 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Casa Portuguesa do Pastel de Bacalhau - ‬1 min walk
  • ‪Cotidiano - ‬2 min walk
  • ‪Cafetaria São Nicolau - ‬1 min walk
  • ‪Restaurante Japonês KIKU - ‬2 min walk
  • ‪Merendinha Bar - ‬1 min walk

About this property

My Story Hotel Ouro

My Story Hotel Ouro offers a fantastic location, putting you just a 5-minute walk from Rossio Square and Commerce Square. Guests looking for a bite to eat can check out My Story Hotel Ouro, which serves Portuguese cuisine and is open for lunch and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers say great things about the helpful staff and central location. Public transportation is only a short walk: Rua da Conceição Stop (28E) and Baixa-Chiado Station are just steps away.

Languages

English, French, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 51 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Designer stores on site
  • Shopping mall on site

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hardwood flooring in room
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

My Story Hotel Ouro - This restaurant specializes in Portuguese cuisine and serves lunch and dinner.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle service is offered for an extra charge of EUR 25 per room (one-way)

Children & extra beds

  • Airport shuttle service for children up to age 12 costs EUR 25 (one-way)

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Property Registration Number 7845

Also known as

My Story Hotel
My Story Hotel Ouro
My Story Hotel Ouro Lisbon
My Story Ouro
My Story Ouro Lisbon
My Story Hotel Ouro Lisbon
My Story Ouro Lisbon
My Story Ouro
Hotel My Story Hotel Ouro Lisbon
Lisbon My Story Hotel Ouro Hotel
Hotel My Story Hotel Ouro
My Story Hotel Ouro Hotel
My Story Hotel Ouro Lisbon
My Story Hotel Ouro Hotel Lisbon
HELP_OUTLINE

Frequently asked questions

Does My Story Hotel Ouro offer free cancellation for a full refund?

Yes, My Story Hotel Ouro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at My Story Hotel Ouro?

Sorry, pets aren't allowed.

Is parking offered on site at My Story Hotel Ouro?

Sorry, there's no onsite parking at My Story Hotel Ouro.

Is airport shuttle service offered by My Story Hotel Ouro?

Yes, an airport shuttle is available. The charge is EUR 25 per room one-way.

What are the check-in and check-out times at My Story Hotel Ouro?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at My Story Hotel Ouro?

No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.

What is there to do at My Story Hotel Ouro and nearby?

Have fun during the warmer months with activities nearby such as cycling.

Are there restaurants at or near My Story Hotel Ouro?

Yes, My Story Hotel Ouro offers Portuguese cuisine.

What's the area around My Story Hotel Ouro like?

My Story Hotel Ouro is in Lisbon City Center, a short 1-minute walk from Rua da Conceição Stop (28E) and 5 minutes' walk from Rossio Square. Our travelers say the local area is very central.

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My Story Hotel Ouro Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Breakfast
Restaurant
Shopping center
Attraction
Transportation
Luggage
Bathroom

What guests liked

  • The breakfast buffet offered a wide variety of excellent choices and was a highlight of the stay. (12 reviews)
  • The property's restaurant offered an excellent breakfast buffet with many choices and attentive staff. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great hotel in the middle of everything. Convenient for walking to many of the tourist destinations. Staff were extremely helpful and friendly.
Heidi, 3-night trip

10/10 Excellent

Superb location right in the heart of Lisbon. So many dining and shopping options at your doorstep. Staff was very friendly and helpful both at the Front Desk and in the Restaurant.
Kitt, 2-night trip

10/10 Excellent

The property was clean, staff were approachable and friendly. The hotel itself was centrally located to get to tourist attractions and all other amenities.
fiona, 4-night trip

10/10 Excellent

Great location, friendly staff and a very pleasant stay.
Martin, 2-night trip

8/10 Good

Good

Ok hotel in a really good location. Good international breakfast.
4-night trip

10/10 Excellent

love the location
Pamela, 2-night trip

8/10 Good

City centre stay

Good location, clean, nice bar, great breakfast.
Nigel, 4-night trip

10/10 Excellent

Clean, great service and best location!
Luis, 5-night trip

8/10 Good

good hotel great location
LYNETTE, 2-night trip

10/10 Excellent

Great place to stay
Yuk Lung, 3-night trip

10/10 Excellent

Friendly staff and a clean comfortable room added to the perfect location of the Hotel made our stay effortless.
Susannah, 4-night trip

10/10 Excellent

Very helpful staff!
Stuart, 6-night trip

6/10 Okay

Very convenient if you’re going to be out and about all day and only really need to rest and freshen up in between. Room was on the smaller side. Excellent staff service, very helpful. Great location, easy to access all the main tourist points and loads of food options around. Have to say, excellent for shopping if that’s what you like!
Bhavika, 3-night trip

10/10 Excellent

Great hotel and great location, highly recommend
Warren, 7-night trip

4/10 Poor

Service was unfortunately poor when we thought we would get a quick drink at the hotel before going to bed. Took about 15 minutes to get my drink after my partner got hers. Forgotten about me which happens but when he realised I still waited another 10 minutes. Wouldn't normally mention it but didn't seem that busy as bar staff chatting. No hot water one morning (which also happens) so had a cold shower and we weren't told about this (although my partner was told we were). Ok breakfast. Loved Lisbon but unfortunately wouldn't stay there again.
David, 3-night trip

8/10 Good

Perfect location. Small room.
Gunnar Morten, 2-night trip

10/10 Excellent

Excelent service, very happy with our stay
MIGUEL, 3-night trip

10/10 Excellent

Room was a bit hot as air conditioning was not working, otherwise a good stay..great location and would stay again.
Tim, 2-night trip

10/10 Excellent

Wonderful hotel right in downtown. Great service as well.
Andrew, 2-night trip

10/10 Excellent

Great staff, great location

Excellent stay. Lovely staff, i always like being greeted with a welcome and a smile. Fast check in, comfy room, hot shower. Great location, right in centre old town. Nice bar area outside and very nice breakfast.
Happy hour outdoor hotel bar
A room with a view
Steve, 1-night trip

10/10 Excellent

Excellent location. Very friendly and efficient staff. Some of our party had water/custard tarts/robes & slippers but not our room…not a big issue but inconsistent. Overall, perfect accommodation for our time in Lisbon.
Philip, 4-night trip

10/10 Excellent

The hotel stuff are helpful and friendly . It is in a perfect location . Loved the breakfast had a good selection of food. I would definitely recommend this hotel
Isabella, 3-night trip

10/10 Excellent

Ive stayed twice now, i love it here
Diana, 1-night trip

10/10 Excellent

Relaxing stay. Very clean. Lovely helpful staff.
Susan, 1-night trip

10/10 Excellent

Staff were very kind and pleasant. Our rooms were extremely clean. We thoroughly enjoyed the location as it was safe and quiet for our family. The area around the hotel was walkable and conveniently located to several restaurants, tourist attractions, local transit, and shops. We would select this hotel again.
Natalie, 4-night trip