This was our first overseas holiday ever. We found it a bit daunting to be honest, but luckily we had an ex local friend of my daughter's and also my daughter, who was staying at another hotel, to help us out. I have to admit I made a mistake when booking this hotel, as I had previously googled the Harris resort and when making my booking did not realise there were more than one Harris accommodation in Bali, it turns out there are about 9 according to one taxi driver! Therefore we ended up in a hotel with no swimming pool and that was a bit disappointing, but they did say we could use the swimming pool at the Harris resort for free. We did not take up this offer however, because we used the swimming pool at my daughter's hotel instead. The Harris hotel staff were all very nice and helpful. The cleaners kept the place really clean, so I was very impressed with them. The rooms were adequate. My son's room had problems with the air con, but they were promptly addressed. In my husband and myself's room the cleaners kept removing the spare card my hubby acquired to keep the air con going while we were out, so he made two complaints about that. Personally I thought he had the air con too cold, but he likes living in an igloo. The shower head, in our bathroom, was loose and did not stay in position, however I rectified this by wedging a hair gel tube behind it and that worked well, so I did not make any complaint. Outside of the rooms was very humid, this included the hallways and restaurant. The gym air con did not seem to be operational, so that small enclosed room was unbearably hot and I could not stand it in there, so I used the hotel corridors as a running track and ran up and down the stairs and around the circumference, of each floor, until I had run five kms. This was an excellent workout, therefore the most impressive thing to me about this hotel, was the running track, even though it was not really a running track. I ran barefoot and at around 6am, so did not make any noise or disturb other guests. In summary, I liked the location as it was not right in the middle of the tourist area, but not too far off. Every one of the staff were great and friendly. The food was well priced and nice, the cleanliness impressive. The gym sucked, but I improvised so I was still happy. I would go there again if they had a pool, but lack of a pool will probably lead us to stay at a hotel with a pool next time around.
