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Casa de Hacienda Su Merced

3.5 star property
Family-friendly Puembo hotel with 2 restaurants, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa de Hacienda Su Merced

Front of property - evening/night
Lobby
Outdoor banquet area
Exclusive Double Room | View from room
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Free parking
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Free supervised childcare
  • 24-hour room service
  • 2 coffee shops/cafes
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Shopping center shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Supervised childcare (free)
  • Playground on site
  • 10 bedrooms
  • Private bathroom
  • Separate sitting area

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Romantic Triple Room, 2 Bedrooms

Romantic Triple Room, 2 Bedrooms | 10 bedrooms, premium bedding, pillowtop beds, free minibar

Romantic Triple Room, 2 Bedrooms

Highlights

Yard
Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
Free minibar items
Clothes dryer
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Royal Quadruple Room, 2 Bedrooms

Royal Quadruple Room, 2 Bedrooms | View from room

Royal Quadruple Room, 2 Bedrooms

Highlights

Yard
Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
Free minibar items
Clothes dryer
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Comfort Twin Room

Comfort Twin Room | 10 bedrooms, premium bedding, pillowtop beds, free minibar

Comfort Twin Room

Highlights

Yard
Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
Free minibar items
Clothes dryer
  • 35 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Design Cabin

Design Cabin | 10 bedrooms, premium bedding, pillowtop beds, free minibar

Design Cabin

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Free minibar items
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Single Room

Deluxe Single Room | 10 bedrooms, premium bedding, pillowtop beds, free minibar

Deluxe Single Room

Highlights

Balcony
Yard
Separate sitting area
Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free minibar items
  • 35 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

Similar properties

Front of property

San Jose de Puembo Quito Airport, an Ascend Hotel Collection

Pool
Free breakfast
Spa
Airport transfer
9.4 out of 10, Exceptional, (364)
The price is NT$3,734
NT$4,351 total
includes taxes & fees
Dec 22 - Dec 23
San Jose de Puembo Quito Airport, an Ascend Hotel Collection
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About the neighborhood

Map
Calle Julio Tobar Donoso, Casa No. 12, 1 Km. Y de Puembo, Chiche Obraje, Puembo, Pichincha, P01000

What's nearby

  • University of San Francisco Quito Campus - 16 min drive - 14.2 km
  • Atahualpa Olympic Stadium - 23 min drive - 23.8 km
  • Parque La Carolina - 23 min drive - 24.2 km
  • Foch Square - 23 min drive - 21.3 km
  • Quicentro Shopping - 24 min drive - 25.9 km

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 39 min drive
  • El Ejido Station - 24 min drive
  • La Alameda Station - 25 min drive
  • San Francisco Station - 26 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪La Casa de Rafa - ‬11 min drive
  • ‪El Ensayadero - ‬11 min drive
  • ‪Cañon Del Chiche - ‬11 min drive
  • ‪Blend by La Birrería - ‬8 min drive
  • ‪Al Forno - ‬3 min walk

About this property

Casa de Hacienda Su Merced

Casa de Hacienda Su Merced is a great choice for a stay in Puembo. Guests looking for a bite to eat can check out the 2 restaurants, and the 2 bars/lounges are nice spots to grab a drink at the end of the day. Other highlights at this Colonial hotel include 2 coffee shops/cafes, a snack bar/deli, and a terrace.

Languages

English, Spanish

At a glance

Hotel size

  • 10 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Free supervised childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle within 12 km*
  • Shopping center shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Built in 1200
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Banquet hall
  • Firepit
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Front entrance ramp
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Tile flooring in room

Room amenities

Home comfort

  • Heating
  • Free stocked minibar
  • Dryer
  • Window screens

Sleep well

  • 10 bedrooms
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Balcony
  • Yard
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Toriles - Overlooking the garden, this karaoke bar specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 15 per person (roundtrip)
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Cribs/infant beds are available for USD 15.0 per day

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Hostería Su Merced
Hostería Su Merced Hotel
Hostería Su Merced Hotel Puembo
Hostería Su Merced Puembo
Casa Hacienda Su Merced
Casa Hacienda Su Merced Puembo
Casa Hacienda Su Merced Hotel
Casa Hacienda Su Merced Hotel Puembo
Casa De Hacienda Su Merced Ecuador/Puembo
Casa Hacienda Su Merced Puembo
Casa de Hacienda Su Merced Hotel
Casa de Hacienda Su Merced Puembo
Casa de Hacienda Su Merced Hotel Puembo

Frequently asked questions

Does Casa de Hacienda Su Merced offer free cancellation for a full refund?
Yes, Casa de Hacienda Su Merced does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casa de Hacienda Su Merced?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Casa de Hacienda Su Merced?
Yes, there's free self parking.
Is airport shuttle service offered by Casa de Hacienda Su Merced?
Yes, an airport shuttle is available. The charge is USD 15 per person roundtrip.
What are the check-in and check-out times at Casa de Hacienda Su Merced?
You can check in starting at 4:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Casa de Hacienda Su Merced and nearby?
Have fun with nearby activities like cycling, hiking, and rock climbing. Enjoy amenities like 2 bars, a picnic area, and a garden.
Are there restaurants at or near Casa de Hacienda Su Merced?
Yes, there are 2 onsite restaurants, featuring alfresco dining, local cuisine, and garden views.
Does Casa de Hacienda Su Merced have any outdoor private spaces?
Yes, every room features a balcony and a yard.

Casa de Hacienda Su Merced Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

David, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

This is one of the most amazing places that I have ever stayed! The 400 year old farmhouse was stunning and the staff was warm, friendly, and just amazing!
Margaret, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice compound in the neighborhoods between the airport and the central district. Hook up with their driver Washington who will take you to all the places you want to go in and around town. Hotel staff is very accommodating and friendly. Property is 400 year old building surrounded by gardens.
Pedro, 4-night family trip
Verified Expedia guest review

6/10 Good

A work in progress. Right now, 3.5 stars.
This 400 year old property is in the process of being updated and beautified. The owner is working hard, but our bathroom shower still leaked. The grounds are vast and she is happy to show you around the yet to be rehabbed space. Quite interesting and quite a challenge. It is a high gated compound that we didn’t leave and without much around it. If you want it, dinner is $24 + wine. The owner cooks it herself. Good, but pricey.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

This historic hacienda and gardens were so peaceful. I enjoyed the intimacy of the dining room and the wonderfully prepared meals. The staff accommodated our schedule for meals and arranged taxi service to the airport. I thoroughly enjoyed my stay and recommend this unique hotel.
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel with customized care close to the airport.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Quite, comfortable, beautiful but away from city
We stayed here one night after flying into Quito at midnight. The Hacienda will pick you up from the airport at no charge. They contacted us as soon as we booked to ask about travel plans. The Hacienda is not in the city and the neighborhood is not great, but it is secure, beautiful, quiet and comfortable. The breakfast was included and very good. Wifi is available in the lounge area of the main building. It is 300 years old and the buildings and grounds are beautiful and relaxing. It's 45 minutes from Quito, 20ish from the airport.
Susan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Historic Charm
This was an absolute gem of a surprise. We had looked for a accommodation near Quito's international airport and arrived at a 400 hundred year old mansion with 4-foot thick walls! Hostess/proprietor Elizabet graciously settled us into a charming room with hand painted floral designs on the whitewashed walls and matching fittings. We asked for a tour: each room was unique with floral paintings, matching crochet covers, and one-of-a-kind antiques. The food was home made and nourishing and served in the authentic kitchen. Hot water bottles were placed in our beds (tho' the thick walls kept the rooms warm) and there were fresher fruit dipped in chocolate at our bedside! What more could one ask for?
Verified Hotels.com guest review

8/10 Very Good

nice hotel for overnight stay
Bathroom should be better . We had to take bath in an old bath tub and it was inconvenient with curtans clinging to your body and leaving no room to move about. Bath room shower area needs a redo. Breakfast is very good. Staff is very courteous. Even did my overnight laundry here.
Verified Expedia guest review

8/10 Very Good

Super location close to Quito airport
Stayed overnight on my way back to Canada. The hotel is a 400(?) year old casa de hacienda. Very nice place. Don't forget to duck in the doorways.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Gorgeous Old Colonial Experience.
For our last night in Ecuador, we spent it here and are sorry we couldn't stay longer. The grounds are gorgeous and the buildings are restored old colonials. Dinner was great and the service excellent and helpful. A bit pricey, but worth it.
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Hacienda with WONDERFUL Staff!!!
We were so impressed with this Hacienda and Staff! What a perfect introduction to Ecuador! Erica greeted us as we drove up the leaf arched, cobble stone lane. She gave us a tour of the Hacienda, and saw to our every need! The grounds are immaculately groomed with flowers, vines, trees and roses. The Owner took some time to share some history of the Hacienda with us. Our room was clean, spacious and decorated to maintain the original flavor of this place. The food served in the main dining room was the best we have tasted! Margarita and Thalia, ( the Cooks and Servers) were a perfect blend of friendliness and professionalism! Washington, our taxi driver, gained our confidence immediatly! It was like visiting with a long-time friend! His relatives took us on a very enjoyable and personalized tour of Quito. Even though this Hacienda is close to the airport, it was sooo quiet. We will definitely stay here again!
Verified Expedia guest review

8/10 Very Good

Beautiful location
Don't pay attention to the "Free shuttle roundtrip" What that actually means is they will pay for a taxi to pick you up from the airport. However you have to pay for the taxi to the airport, and the hotel arranges the price for you (three times the going rate) The upside is our taxi driver was really nice and spoke some english. The grounds were beautiful and our room was incredible. They have no heating so the rooms are cold, but that is a small price to pay for the amazing bed, gorgeous furniture, and safe grounds 20 minutes from the airport. Their dinner (if you don't mind paying $19 a person) Is fantastic local cuisine. I would stay here again if I had a morning or night flight.
Verified Expedia guest review

10/10 Exceptional

Unique and wonderful old hacienda
WE loved the Hacienda Su Merced. Only 15 minutes from the Quito airport. 350 years old, well maintained , great charming bedrooms, modern bathrooms, lovely gardens, perfect service, historical public rooms filled with antiques and a personal family history. You couldn't ask for more. Wish we had stayed 2 nights and chilled out.
Verified Expedia guest review

10/10 Exceptional

Great hotel great atmosphere
I wanted to bring my wife to somewhere special that she would always remember. This hotel is just that. It's a very old hacienda that has a certain comfort for someone who enjoys classic architecture. There are many antiques adorning the grounds. Erika was a wonderful host, who took great pride, as she should, in this property.
Verified Expedia guest review

8/10 Very Good

Verified Hotels.com guest review

4/10 Fair

overpriced
While the property was a 400 year hacienda converted to a motel/rooms the property is extremely isolated - the cab driver was not even able to locate the property without several different turn arounds and arguing with his dispatcher. We arrived late in the evening and had an early flight out and while they offered a dinner - they overcharged greatly for the room and the meal. We had an early flight so a plastic bag with a banana, box of juice and some unknown meat type of packed sandwich was our "breakfast included".
Verified Expedia guest review

8/10 Very Good

Would stay here again in a heartbeat!
We stayed at the Hacienda before a trip to the Galapagos. There are so many wonderful antiques, it's like staying in a museum! I am told the Hacienda is 400 years old. the room was beautiful and came complete with a hot water bottle for anyone with cold feet (me)! the staff is lovely and Washington was a delight!
Verified Hotels.com guest review

8/10 Very Good

Great historical hotel. No tv, or AC/heater. Very rustic. A place to relax.
Verified Expedia guest review

10/10 Exceptional

Incredible facilities well preserved as a Hacienda
We stayed in this Hacienda Hotel because we needed to go very early to the airport. We looked in diferent sites and found this in Travelocity and booked two rooms with them. We arrived a little bit late at night 9 PM and they were expecting us. They showed the incredible facilities of a very well preserved Hacienda with lots of collectible artifacts and very nice stuff. We searched in the Internet for a Hotel near the Airport because we didn't want to go back to Quito and make the hour and a half trip, so we stayed in this hotel. The only thing I regret is not having enough time to enjoy the facilites because we leave the Hotel at about 4:00 AM for a very early flight back home. They even prepared breakfast for us at that time! Excellent attention and very nice and clean rooms.
Verified Travelocity guest review

10/10 Exceptional

Loved it!
A bit difficult to find, but a really nice place and worked well with kids (they have a nice game room)
Verified Hotels.com guest review

8/10 Very Good

Authentic hacienda only 20 minutes from airport
I found the Su Merced to be enchanting. When my taxi pulled into the drive I was met at the taxi by a hotel manager who addressed me by name and escorted my to my room. I was asked what I would like for diner and told that it would be ready in the dining room in 30 minutes. Internet is available in the main lobby area and I found that it worked well. The two foot thick walls of the hacienda limit the distance of the WiFi to the lobby area. The decor of the room made me feel like I was indeed in a charming, 400 year old hacienda. The view of Quito from the patio garden was stunning. I only wish I had booked for two day (or more) so I could better explore the area. After dinner I ordered a glass of wine and sat in the lobby updating emails and the such after two weeks in the Galapagos Islands. When I was done I was given a hot-water bottle - because the room I had was not temperature controlled. The hot-water bottle was warm all night. The manager ordered a 05:00 taxi for me and the owner was out to say goodby and thank me for staying at the hotel. In summary, keep in mind that this is a 400 year old hacienda; old wood doors and window shutters are not sound-proof. But it is only 20 minutes from the new International Airport (UIO) and I doubt that you can find a staff more attentive and willing to meet your needs. I haven't been anywhere where I felt more connected to Ecuador.
Verified Expedia guest review

8/10 Very Good

Verified Hotels.com guest review