201 Balestier Road, Singapore 329926,, Singapore, SIN, 329926
What's nearby
Mustafa Centre - 16 min walk
Bugis Street Shopping District - 4 min drive
Orchard Road - 4 min drive
Gardens by the Bay - 6 min drive
Marina Bay Sands Casino - 7 min drive
Getting around
Seletar Airport (XSP) - 19 min drive
Singapore Changi Airport (SIN) - 26 min drive
Senai International Airport (JHB) - 64 min drive
Batam Batu Besar (BTH-Hang Nadim) - 22.6 miles/36.4 km
Kempas Baru Station - 32 min drive
JB Sentral - 36 min drive
Farrer Park Station - 13 min walk
Novena Station - 17 min walk
Boon Keng Station - 17 min walk
Restaurants
Citadines Balestier Singapore - 1 min walk
Balance Coffee - 1 min walk
Ng Ah Sio Pork Ribs Soup Eating House - 4 min walk
China Whampoa Home Made Noodle - 6 min walk
Sing Hon Loong Bakery - 4 min walk
About this property
Holiday Inn Express and Suites Singapore Novena, an IHG Hotel
Holiday Inn Express and Suites Singapore Novena, an IHG Hotel puts you just a 5-minute drive from Orchard Road and Mustafa Centre. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Great Room, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a fitness center, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff and breakfast. The property is just a short walk to public transportation: Farrer Park Station is 13 minutes away.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
231 rooms
Arranged over 13 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite self parking (SGD 8.72 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
2 meeting rooms
Conference space (4413 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Wedding services
Multilingual staff
Facilities
Built in 1998
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Thin carpet in room
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Sleep well
Soundproofed rooms
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Hydromassage showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
The Great Room - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of SGD 150 per pet (may vary based on length of stay)
Parking
Covered self parking costs SGD 8.72 per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Quality Hotel
Quality Hotel Marlow
Quality Hotel Marlow Singapore
Quality Marlow
Quality Marlow Singapore
Quality Hotel Singapore
Quality Inn Singapore
Singapore Quality Inn
Quality Hotel Marlow
Frequently asked questions
Does Holiday Inn Express and Suites Singapore Novena, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express and Suites Singapore Novena, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?
Yes, pets are welcome. There's a charge of SGD 150 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?
Yes. Self parking costs SGD 8.72 per day.
What are the check-in and check-out times at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (7-min drive) and Resort World Sentosa Casino (13-min drive) are both nearby.
What is there to do at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel and nearby?
Holiday Inn Express and Suites Singapore Novena, an IHG Hotel has an outdoor pool and a fitness center.
Are there restaurants at or near Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?
Yes, The Great Room offers international cuisine.
What's the area around Holiday Inn Express and Suites Singapore Novena, an IHG Hotel like?
Holiday Inn Express and Suites Singapore Novena, an IHG Hotel is in Novena, a short 16-minute walk from Mustafa Centre and 15 minutes' walk from Mount Elizabeth Novena Hospital.
Holiday Inn Express and Suites Singapore Novena, an IHG Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 15, 2024
Comfy pet friendly hotel
Comfortable no frills pet friendly stay. Hotel provided a Fuzzyard dog bed and food bowl, with a box of snacks and toy for my dog. Dog had a great time though most of the hotel was out of bounds to pets. Room was clean and food at cafe was good enough. My only complaint is that pillows were too flat.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2024
SE JEONG
SE JEONG, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 2, 2024
Ok
Ok, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Family Asia trip 2024
It was such a wonderful place. Friendly staff and clean!
Thim B
Thim B, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 17, 2024
Rakesh
Rakesh, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 13, 2024
Nice Hotel
The hotel was very good indeed. However, there was no evening food available on Mon, Tue or Wed. On the eco front, we seemed to get new towels everyday, despite the towels being back on the rack. The staff were all very polite and efficient and breakfast was fine.
S T
S T, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
John
John, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Sylvain
Sylvain, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 31, 2024
Good friendly hotel
Clean and friendly hotel. The MRT station is a long walk away but there is a bus stop right outside the hotel going to the station.
Breakfast was good, not as a five star hotel but all we needed.
Sven Jonas
Sven Jonas, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
A Healthy Stay
My sister and I stayed at the Holiday Inn Express and Suites for 10 days while I recovered from surgery. On our second day at breakfast, we were warmly greeted by the ever-cheerful Mr. Allan Yeo and Anna Ngyen. They consistently asked how I was feeling and wished me a speedy recovery. Their genuine concern made me look forward to breakfast each day.
Another friendly staff member is Ms. Maureen, who handles guest registration. She truly makes a difference in our check-in experience.
Noemi
Noemi, 10-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 16, 2024
Zbigniew
Zbigniew, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 15, 2024
Angela
Angela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
Would definitely be staying here again.
The staff are really amazing and very accommodating and made myself very much at home.
Noemi
Noemi, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 21, 2024
Philip
Philip, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Efficient check in. Staff were friendly and helpful. Excellent complimentary breakfast. Competitive priced lunch and dinner with hotel guest discount. Guest have complimentary use of pool and gym. Bottle water is complimentary. Rooms are perfectly adequate in size. Air conditioning is individually controlled in each room.
The nearest train station is approximately 15 mins walk which is challenging in the heat and humidity. There is a bus stop near the hotel.
If we visit Singapore again we would be happy to stay here again
chiu
chiu, 10-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 9, 2024
We stayed at this place for 7 nights. Very clean and convenient area. Staff was very helpful in giving us directions to places or any information we needed. Richard at the front desk was very accommodating great customer service.
He was our go to person. Thank you Richard.
Housekeeping staff was amazing. Breakfast was the best. Lots of choices for vegetarians.
Will definitely stay there again if visiting Singapore.
Padma
Padma, 7-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 3, 2024
Mark Oliver
Mark Oliver, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 29, 2024
Bevin
Bevin, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
The location is not excellent.
Wilfredo
Wilfredo, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 23, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
2/10 Poor
Aug 19, 2024
Dear Sir
Attention: General manager
I recently stayed at your hotel for three nights, and I must say it was the most unpleasant hotel experience I’ve had in 55 years of travel.
Upon checking in, I encountered an exceptionally rude receptionist who told me to "get out of his hotel." He refused to provide me with the Wi-Fi password and even demanded that I apologize to him. When I pointed out that it wasn't his hotel and that he should apologize for his behavior, he remained unapologetic and continued to be uncooperative.
I was already dealing with several other issues, and this unprofessional treatment only added to my frustration. Eventually, management intervened and offered to upgrade my room. While I reluctantly accepted the upgrade due to time constraints, I felt it was a poor attempt to rectify the situation.
Overall, my stay was far below what I would expect from a reputable hotel, and I would not recommend this location to others
UK
Verified traveler
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 19, 2024
April Andrea Sicad
April Andrea Sicad, 6-night trip
Verified Expedia guest review
8/10 Very Good
Aug 18, 2024
Verified traveler
2-night business trip
Verified Hotels.com guest review
4/10 Fair
Aug 14, 2024
Mikaylah
Mikaylah, 5-night trip
Verified Wotif guest review
8/10 Very Good
Aug 14, 2024
Great value, comfortable, clean & quality chattles
Excellent check in. Arrived 5am so were lucky enough to have been able to pay for last minute early check in and have breakfast. Comfortable bed with choices of firm or soft pilliows. Room clean and had all necessities including bottled water, safety deposit box, ironing board and iron. Breakfast was good with wide selection of food available. Staff very efficient clearing tables. On the Sunday morning the dining room was a bit manic with children and adult guests alike queue jumping/not waiting their turn, pushing their way to the food and snatching utensils just as we were about to pick them up. However the following 2 days were fine. Received a complimentay late check out of 1pm as we had a late flight. Bar staff were very friendly and helpful advising about the Jewel and eateries at the airport. Easy 20 minute walk to the Novena metro station. A very comfortable stay, would stay again.